Learn About START

Learn About START

START is a program offered by Mount Royal’s Academic Development Centre (ADC), which supports students’ effective use of digital technologies (mobile devices, computers, learning technologies, media tools) in the context of students’ academic success.

START provides students with just-in-time support and one-one-one training for a variety of applications, making working with technology easier. START also supports faculty by offering in class workshops upon request. See the Book a Workshop for Your Class page for more details.

Where to Find Us

START has two locations for your convenience.

Main lab: 2nd floor of the Riddell Library and Learning Centre in room EL2230.
Satellite lab: T-wing of the main campus in room T-115.Service Catalog

View our service catalog here

Services Provided
  • MyMRU: activation, access, navigation, basic troubleshooting
  • Blackboard: access, navigation, exploring features
  • Google Apps: School Email, Calendar, Drive and Docs, Sites Forms, and other
  • MS Office: navigation, formatting, printing
  • Printing on campus
  • Scanning on campus
  • Media Production & Editing: recording, editing, burning on DVD, uploading to Drive, or YouTube
  • Design: making posters, Adobe CC applications

 

Services That MIGHT BE Provided
  • Mobile issues: Wi-Fi, email setup, calendars
  • Lost files on school computers and personal devices?
  • Specific software by appointment: inDesign, Photoshop, Windows DVD maker, MS Office for Mac

 

Services NOT Provided
  • myMRU problems and account/ password change contact IT Service Desk.
  • Repairing hardware contact local computer stores
  • Software installation, unlocking passwords, removing viruses, retrieving corrupted files
  • Completing class assignments / projects, referencing and citing (Student Learning Services)