U-Pass FAQ

How do I get my U-Pass?
Who is eligible to receive the U-Pass?
How much does the U-Pass cost?
How is the U-Pass rate determined?
When is the U-Pass valid?
Is the U-Pass valid only for travel to and from Mount Royal?
What if I lose my ID card with my U-Pass sticker on it?
What if my Campus Card or U-Pass is damaged?
How do I opt-out of the U-Pass program?
Who can opt-out of the U-Pass?
What constitutes proof of my eligibility to opt-out?
Can I transfer my U-Pass to another person?
Why does Mount Royal have a U-Pass program?
What are the benefits of the U-Pass program?
The U-Pass would be more useful to me if there was better bus service. What is Mount Royal doing to improve transit access to campus?
I take my car to school every day and pay for parking. Why do I have to pay for the U-Pass too?

More questions? 
Contact Parking and Transportation Services at parking@mtroyal.ca or 403.440.6914.
 


How do I get my U-Pass?

Eligible students can pick-up their U-Pass at the Parking & Transportation office (EA 1016). Students must present a valid Campus Card. If the Campus Card is cracked, or if the photo is no longer visible, it must be replaced prior to receiving a U-Pass.

Make sure to pick up your U-Pass before the semester begins. Riding transit without valid proof of payment can result in at least a $250 fine.

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Who is eligible to receive the U-Pass?

All full-time credit students registered during the Fall and/or Winter semesters are eligible for the U-Pass. Full-time status requires registration in 9 or more credits per semester, through Mount Royal University only.

Students enrolled in full-time certificate programs offered by Continuing Education, such as the Massage Therapy Certificate, Personal Fitness Trainer Certificate, or ESL program, are not eligible for the U-Pass as these are classified as non-credit programs.

If you are unsure of your registration status, you can login to myMRU and check your "Account summary by term". If you have been charged the S/A U-Pass fee, then you are eligible to receive a U-Pass for that semester.

Adding or dropping courses can affect your status. If you have made recent registration changes, students are advised to wait 24-hours before collecting their U-Pass.

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How much does the U-Pass cost?

The U-Pass costs $117 per semester for the 2013-2014 academic year. If you are a full-time credit student, the fee is included with your tuition amounts.

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How is the U-Pass rate determined?

Calgary Transit determines the U-pass rate based on the current ridership levels. Current ridership levels are determined based on a variety of research studies and surveys. This ridership is multiplied by the cost of a current monthly bus pass rate and then divided by the total number of participants in the program.

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When is the U-Pass valid?

The U-Pass program allows full-time students unlimited access to transit in the Fall and Winter semesters only. U-Passes are not issued for the Spring or Summer semesters.

  • The Fall semester U-Pass is valid from Sept. 1 to Dec. 31.
  • The Winter semester U-Pass is valid from Jan. 1 to April 30.

Students are responsible for ensuring they have a valid U-Pass for travel during these dates.

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Is the U-Pass valid only for travel to and from Mount Royal?

The U-Pass is valid anywhere the Calgary Transit system operates. This includes travel on the C-Train and bus networks. One of the many benefits of the pass is that it can be used for all your activities – not just traveling to and from Mount Royal.

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What if I lose my ID card with my U-Pass sticker on it?

A lost U-Pass can only be replaced at the full cost of the original. If your Campus Card is found within 5 business days, you can return the original or replacement card for a refund.

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What if my Campus Card or U-Pass is damaged?

If your Campus Card is damaged you must return it to Card Services office (E251) for replacement. They will provide you with a letter to bring to Parking & Transportation office, and you will be issued a new U-Pass. A damaged U-Pass will be replaced free of charge with the return of the original.

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How do I opt-out of the U-Pass program?

Only students who belong to one of the 7 eligible groups may apply to opt-out of the program. Students who wish to opt-out of the program and receive a refund of their U-Pass fee must complete the form available at Parking and Transportation Services or online, and submit it to our office (EA1016) before the posted deadline. Photocopies of students’ proof of opt-out eligibility will be made, with the original documentation returned to the student.

The deadlines for opting-out of this program are:

  • Sept. 27, 2013 – to opt-out of the Fall 2013 U-Pass
  • Jan. 24, 2014 – to opt-out of the Winter 2014 U-Pass

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Who can opt-out of the U-Pass?

The U-Pass is a mandatory fee, passed by students through a referendum in March 2005, 2006 and 2007. According to current standards, there are only seven groups of students who may opt-out of the U-pass. These students receive a full refund if valid proof is provided:

  1. Those students who are physically disabled and who use the Handi-Bus or Access Calgary
  2. Those students who are blind and receive a CNIB bus pass
  3. Those students who are taking a directed field studies course which requires them to move from Calgary to participate in this program
  4. Those who are studying abroad in an international exchange program
  5. Senior citizens who have purchased a senior citizens' bus pass
  6. Those who are enrolled in the Bridge to Canadian Nursing program and attend courses outside of the Calgary area
  7. Those who work for Calgary Transit and get to ride transit for free as part of their Collective Bargaining Agreement.


If you do not fall under any of these categories, you cannot opt-out of the U-Pass program. For questions on this policy please contact Parking and Transportation Services.

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What constitutes proof of my eligibility to opt-out?

Opt-out groupProof of eligibility
1. Students who are physically disabled and who use the Handi-Bus or Access Calgary.Must demonstrate use of Handi-Bus transit or Access Calgary systems.
2. Students who are blind and receive a CNIB bus pass.CNIB-issued identification card which notes access to the public transit system.
3. Students who are taking a directed field studies course which requires them to move from Calgary to participate in this program.Must demonstrate residency outside Calgary and proof of enrollment in the Directed Field Studies course in the current semester.
4. Students who are studying abroad in an international exchange program.Proof will be provided by the Coordinator of International Projects, International Education.
5. Senior citizens who have purchased a senior citizens’ transit pass.Senior citizens’ transit pass issued by Calgary Transit.
6. Students who are enrolled in the Bridge to Canadian Nursing Program and attend courses outside of the Calgary area.Proof will be provided by the BCN Advisor, BCN Edmonton.
7. Students who are currently employees of Calgary Transit and as part of their Collective Bargaining Agreement, can ride transit for free.Current proof of employment at Calgary Transit.

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Can I transfer my U-Pass to another person?

The U-Pass is strictly non-transferrable. Any cards believed to be fraudulently used or altered will be immediately confiscated by Transit authorities. Transit authorities can levy a fine against anyone who is believed to have used the U-Pass inappropriately. In addition, Calgary Transit will report any misused of altered U-Passes to Mount Royal, who may choose to take further disciplinary action.

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Why does Mount Royal have a U-Pass program?

Several years ago, the Students’ Association was approached by individual student groups asking for the implementation of a U-Pass program at Mount Royal. These requests reached a peak around the time that the U-Pass was adopted by other Calgary institutions – the University of Calgary and SAIT – and when the City of Calgary cancelled the post-secondary bus pass.

Students’ issues included: cheaper transportation options to and from school, and lowering greenhouse gas emissions through sustainable transit choices.

In Jan. 2005 the Student's Association asked students to vote on a mandatory universal transit pass program. A referendum was held in March 2005, with students voting in favour of implementing the mandatory U-Pass program at Mount Royal. Two more referendums were held in March 2006, and March 2007, with students again voting in favour.

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What are the benefits of the U-Pass program? 

For studentsFor the transit system
  • Creates a cheaper travel option, by potentially reducing travel costs to about $29 per month
  • U-Pass revenues will pay for improved transit services
  • Makes it easier for occasional users (e.g., students in residence) to run errands or explore the area
  • Offers a safe and reliable travel option for those who consume alcohol
  • Ridership grows on poor-performing evening and mid-day routes
  • Ridership gains help maximize the use of buses
  • Fewer complaints from public about empty buses
  • Transit unions pleased by additional work
  • Politicians and public see a more important role for transit
  • Students more likely to use transit after they graduate.
For Mount RoyalFor Calgary
  • Reduces pressures on parking facilities
  • Enables use of land for buildings or green space, rather than parking
  • Supports overall objective to reduce auto travel and air pollution on campus
  • Lower traffic volumes and air emissions
  • Improved transit services benefit other (non-student) users

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The U-Pass would be more useful to me if there was better bus service. What is Mount Royal doing to improve transit access to campus?

Mount Royal and Calgary Transit have been working together in an effort to have more frequent service, extended transit hours and additional service options to the Mount Royal campus.

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I drive to campus every day and pay for parking. Why do I have to pay for the U-Pass too?

Students voted for a mandatory U-Pass program in 2005, 2006, and 2007 through a referendum. All of these referenda followed democratic processes, allowing all students an opportunity to vote on the program. 67% voted in favour of this mandatory program in 2005, 59% in favour in 2006 and 65% in favour in 2007.

The U-Pass program also reduces the cost of parking at Mount Royal. With more students choosing to take transit, the demand for parking reduces which allows us to provide lower rates to those who must take a vehicle to campus.

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