Parking FAQs

Top 7 questions about parking permit sales

  1. What are the parking permit tiers and how much do they cost?
  2. When can I find out how many permits are available for Gated Lots, and how many annual permits are available for Open Lots?
  3. I can log into myMRU.ca but my login and password do not work for the online permit sales.  Why not?
  4. I am trying to purchase a permit online but when I try to pay for it by credit card, the system won't let me.  What can I do?
  5. If the permits available online sell out, should I try going to the Parking Office to buy one in person?
  6. Will I have another chance to buy an annual permit or a semester permit?
  7. If I can't get a parking permit, what are my options?

Top 3 questions about changes to Lot 8

  1. Where else can I find short term parking on campus, since Lot 8 is closed?
  2. What will an East Gate Parkade permit cost?
  3. How will the East Gate Parkade change parking on campus?

Top general parking questions

  1. Why do we need to pay for parking?
  2. How do MRU parking prices compare to other Calgary Post Secondary Institutions?
  3. What are the parking permit tiers and how much do they cost?
  4. How do permit renewals work?  Will I automatically get the same tier when I renew?
  5. What if I forget my permit?
  6. What can I do if I need to stay late on campus but I feel uncomfortable walking alone to a parking lot?
  7. What if my permit is lost or stolen?
  8. I no longer need my permit. Can I give it to a friend?
  9. How is this parking model helping students and employees to use more environmentally friendly transportation?

Additional parking FAQs

More questions? Contact the Parking Office at parking@mtroyal.ca or 403.440.6914.


When can I find out how many permits are available for Gated Lots, and how many annual permits are available for Open Lots?

Permit availability is posted on the Permits page.

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How do MRU parking prices compare to other Calgary Post Secondary Insitutions?

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I can log into myMRU.ca but my login and password do not work for the online permit sales.  Why not?

If you are a first-year student, you need to be registered in classes at Mount Royal before you are eligible for parking services.  Once you are registered in classes, the registration information is passed to the Parking Office system overnight through an automated batch interface.  This means that if you register for classes on a Monday, the Parking Office will not receive your information until Tuesday at the earliest.

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I am trying to purchase a permit online but when I try to pay for it by credit card, the system won't let me.  What can I do?

You made need to adjust your internet browser security settings.  To do this, you will need to cut and paste this web address into your settings.  To do this:

  • Highlight and copy this web address: www3.eigendev.com
  • Click on Tools
  • Select Internet Options
  • Click on the Security tab
  • Select Trusted Sites
  • Paste in the web address

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If the permits available online sell out, should I try going to the Parking Office to buy one in person?

No, because only 50 permits will be sold through the Parking Office, and we anticipate these will sell out soon after 8 a.m.

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Will I have another chance to buy an annual permit or a semester permit?

Yes.  For 2011-2012 annual permits and Winter 2012 semester permits, you can add your name to the wait list by going to the Parking & Transportation website and clicking on the "Online Services" button.  When your name reaches the top of the wait list, you will be contacted by e-mail.

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If I can't get a parking permit, what are my options?

Wait lists: You can add your name to the wait list by going to the Parking & Transportation website and clicking on the "Online Services" button. When your name reaches the top of the wait list, you will be contacted by e-mail.

Day Lots: You do not need a permit to park in Lot A or Lot B, which are both designed for people who want to drive to campus some days and walk, cycle or take transit on others.  Cost is $4 per day and tickets are sold through a dispenser in the parking lot.  As of July 1, 2012, the rate will increase to $5.

Short Term Lot: You do not need a permit to park in Lot 2, which is designed for people who want to drive to campus some days and walk, cycle or take transit on others.  Cost is $1.50 per half hour or portion thereof to a maximum of $10 per day. 

All full-time students (nine or more credits per semester) are automatically enrolled in the U-Pass program, which gives you access to a discounted bus pass.  The U-Pass web page includes an interactive map of transit routes to Mount Royal.

C-Choices is a commuting options program focusing on less expensive and more environmentally friendsly ways of commuting.

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Where else can I find short term parking on campus, since Lot 8 is closed?

Lot 8 is closed because of the construction of Mount Royal University's new Conservatory.  Other options for short term parking include the East Gate Parkade and Lot 2, which is located on the west side of campus.

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What will an East Gate Parkade permit cost?

Beginning in July, permits for the East Gate Parkade will be sold on an annual basis for $900.

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How will the East Gate Parkade change parking on campus?

The East Gate Parkade brings 1,175 new parking spaces to campus.

It also adds a new tier to Mount Royal's parking model.  Each tier offers a different level of service, and the cost for the East Gate Parkade is based on benefits such as location, protection from the weather and permit-to-stall ratio.

Parking & Transportation Services anticipates that a number of people with annual permits in Open and Gated Lots want to change to a permit for the East Gate Parkade, which opens up less expensive permits in Open and Gated Lots.

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Why do we need to pay for parking?

The Government of Alberta does not permit the use of tuition or grant revenues to subsidize ancillary operations, which includes parking.

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What are the parking permit tiers and how much do they cost?

Mount Royal's parking model is based on different tiers — because different people have different parking needs.

Each tier offers a different level of service, and the cost is based on benefits such as location, protection from the weather and permit-to-stall ratio.  By law, parking at Mount Royal cannot be funded by government grants or tuition fees.  Instead, the Parking Office must generate funds through permit sales to cover its operating costs, such as the construction of the East Gate Parkade.

Two kinds of permits are available:

Semester permits are for four months.  They cost less, and if you miss getting a permit for the fall semester, you can try again in November for a winter semester permit.

Annual permits are for 12 months.  If you have an annual permit, you have the chance to renew your permit online each spring.

Permit tierLot location(s)BenefitsCost
RMCCL ParkadeRoderick Mah Centre for Continuous Learning
  • location
  • heated underground parking
  • 1 permit for every stall
$1080 annually

East Gate Parkade

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Beside the Roderick Mah Centre for Continuous Learning, entrance off Mount Royal Gate.
  • location
  • protection from the elements
  • plug-ins
  • 1 permit for every stall
$900 annually

Gated Lot

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Lots 3 and 5
  • location
  • 1.1 permits for every stall
  • plug-ins
$780 annually

Open Lot

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Lots 1, 4, 6, 7, 8 and 9
  • flexibility
  • lowest permit cost
  • 1.4 permits for every stall
  • plug-ins in Lot 6
  • carpool stalls in Lots 4 and 7
$540 annually OR
$180 by semester OR
Flex Pass ($40 for a book of 10 passes ― employees only)
CarpoolDesignated stalls in Lots 4 and 7
  • priority parking stalls in Lots 4 and 7 from 6 a.m. to 11 a.m., Monday to Friday
$540 annually OR
$180 by semester
Evening/WeekendAny open lot $216 annually OR $72 by semester

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How do permit renewals work?  Will I automatically get the same tier when I renew?

In May, everyone who has an annual (12 month) permit — whether student, faculty or staff member — is given the opportunity to renew the permit they currently have. People who have semester permits will have to queue for permits when they go on sale for each semester (July and November).

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If you have an Open Lot permit and you forget your permit, you are only permitted to park in Open Lot 6. Please call the Parking Office at 403.440.6914 or e-mail us with your name, campus ID number, and the make and licence number of your vehicle. This information will be passed to Mount Royal’s Parking Control Officers so that no courtesy notices or City tickets are issued.

If you have a Gated Lot, East Gate Parkade or RMCCL Parkade permit and you forget your access card, you need to enter the East Gate Parkade as a visitor.  Take a ticket from the ticket dispensers, located at the entrance to the parkade.  Bring this ticket to the Parking & Transportation Services Office (EA1016) to have it validated.  This ticket will be used to exit the facility.  If you are using the facility after hours, please pay the machine to validate your ticket and bring the receipt to Parking & Transportation Services within 3 business days.  A refund for the expense will be processed.

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What can I do if I need to stay late on campus but I feel uncomfortable walking alone to a parking lot?

SAFEWALK is available from 6 p.m. to 12 a.m., Monday through Friday. It’s a joint initiative between Mount Royal Security and the Students' Association where student volunteers and Campus Security will escort you to your car or bus stop (Campus Security will provide escorts at all other times). Just drop by Campus Security at the West Gate or use one of the red phones or pay phones around campus to call for a walk.

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What if my permit is lost or stolen?

Lost or stolen permits must be reported to Parking and Transportation Services. Lost permits will be replaced at the full remaining permit value or as determined by Parking Services. Stolen permits will be replaced free of charge if a police report is provided.

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I no longer need my permit.  Can I give it to a friend?

No. Permits remain the property of Mount Royal. Parking permits may not be sold or transferred to another individual. This may result in suspension or cancellation of parking privileges. A permit displayed on a vehicle other than that for which it was issued will result in ticketing and/or towing of that vehicle.  If you no longer need your permit, you can return it to the Parking Office for a pro-rated refund.

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 How is this parking model helping students and employees to use more environmentally friendly transportation?

  • More carpool spaces
  • Less permit parking and more day lots and short term parking lots
  • For employees, the new Flex Pass encourages faculty and staff to bike, walk or take transit some days and drive other days
  • New bike racks, bike lockers, and a bike shelter have been installed

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