Frequently asked questions

Getting Advised / Registering for classes

  1. I am new to Mount Royal. How do I get advised?
  2. Do I need to attend a New Student Group Advising session?
  3. What if I will not be in Calgary before classes start? How may I get advised?
  4. How do I register for classes?
  5. Where can I get help on using MyMRU?
  6. How do I get a Calendar?

Changing programs

  1. Can I take classes in the program I want without actually being in the program?
  2. Can I apply for a new program for the Winter Semester?

Policies & procedures

  1. What is the difference between a full-time and part-time student?
  2. What is the difference between dropping a class and withdrawing from a class?
  3. How many attempts at a class do I have?
  4. Can I take a class if I am lacking the prerequisite?
  5. How do I know if the classes I took at a post-secondary institution I attended prior to MRU will satisfy a prerequisite?
  6. Can I take a senior level course with no prerequisite to fill a junior level arts and science requirement?
  7. Can a "D" grade act as a sufficient mark for a prerequisite for the class I want to take?
  8. What is Required to Withdraw and how do I get back into Mount Royal?
  9. Where do I find out important dates for the academic year?
  10. How do I defer coursework or an exam?
  11. What is an Arts and Science requirement?
  12. What is a General Education requirement?
  13. How do I take six classes?
  14. I am on a waitlist for a class. How do I know if I got into the class?
  15. How do I order a copy of my transcripts for university admissions?
  16. How do I appeal a grade?
  17. Do I need to apply to graduate from Mount Royal?
  18. What are the general graduation requirements for the general studies diploma?
  19. How long do I have to complete my program?
  20. How do I know when I can register for classes next semester?
  21. I have an advising hold on my account. What does this mean?

Transfer credit

  1. Can I get transfer credit at a university for upgrading classes taken at Mount Royal?
  2. How do I know what classes transfer to the university where I will graduate?
  3. How many years can I stay at Mount Royal before transferring to a university?
  4. How do I know if the classes I took at a post-secondary institution I attended prior to MRC will transfer to Mount Royal?
  5. I know which program I want to transfer into at the U of C. How do I know which classes are recommended for the first year?

Services

  1. How can I find out what services are available to me on campus?

Getting Advised / Registering for classes

  1. I am new to Mount Royal. How do I get advised?
    All new students to Mount Royal, including open studies students should attend an advising session. Academic Advising Services hosts New Student Group Advising Sessions for newly admitted students in B.A., B.Sc., B. Ed. -- UT, and Open Studies. All other students should contact the department hosting your program, please refer to the Get Advised information sheet that was mailed with your Admission package for contact information. Register for a New Student Group Advising Session

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  1. Do I need to attend a New Student Group Advising session?
    All students new to Mount Royal should receive new student advising. New Student Group Advising Sessions are the most effective way for students to get advised. In situations where a student lives outside of Calgary and is unable to attend an advising session, advisors will provide long distance advising over the phone, or more commonly, via e-mail.

    Students are encouraged to read through the information under the sections New Students, Program Planning and Tutorials  on the website. These pages teach students to activate their MyMRU email account, and to understand how to appropriately choose their courses to work towards their program goal.

    Phone 403.440.5000 (and press option 6) for more details, or e-mail advising@mtroyal.ca.

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  1. What if I will not be in Calgary before classes start? How can I get advised?
    In situations where a student lives outside of Calgary and is unable to attend a New Student Group Advising Session, advisors will provide long distance advising over the phone, or more commonly, via email.

    Students are encouraged to read through the information under the sections New Students, Program Planning and Tutorials on the website. These pages teach students to activate their MyMRU email account, and to understand how to appropriately choose their courses to work towards their program goals.
    Phone 403.440.5000 (and press option 6) for more details, or e-mail advising@mtroyal.ca.
     

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  1. How do I register for classes?
    When you attend a New Student Group Advising Session, you will be shown step by step how to register for your classes. If you are unable to attend, look through the Tutorials section of the Advising website to get you started.

    If you experience difficulties registering for courses, you can contact the Registration Help Line at 403.440.3303 or toll-free 1.877.676.0686.

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  1. Where can I get help on using MyMRU?
    If you are having difficulty using (or logging into) MyMRU, take a look at the tutorial: Online Learning Orientation - Using MyMRU.

    If you are experiencing difficulties with your account, you can contact the ITS Help Desk at 403.440.6000 or 1.888.708.5508.

    If you do not know which courses to register for, please come to a new student group advising session, or visit theprogram planning section of our website.

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  1. How do I get a Calendar?
    You may purchase one from the bookstore. They cost $5 and they will ship them to students not yet on campus. Visit the Bookstore for more information.
    The current calendar is also available online as a PDF document.

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Changing programs

  1. Can I take classes in the program I want without actually being in the program?
    It is possible to 'shadow' some programs. Many of the classes you will need are open to everyone. If you are shadowing a Mount Royal program, you will be able to take a minimum of your English requirement and your Arts and Science or General Education requirements before actually being admitted in the program.

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  1. Can I apply for a new program for the Winter semester?
    Some programs do have a winter intake. For a list of available winter programs, consult Admissions and Recruitment Office in room B156 or call 403.440.5000 (choose option 5). Toll Free: 1.877.440.5001.

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Policies & Procedures

  1. What is the difference between a full-time and part-time student?
    A full-time student can have up to five classes a semester and is admitted into a full-time program. A part-time student will normally take up to two credit classes a semester. Both full-time and part-time students are normally enrolled in a specific program.

    For the purposes of: government funding, living in residence or playing on a sports team, you must be a full-time student who is in three or more classes worth at least nine credits in each semester.

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  1. What is the difference between dropping a class and withdrawing from a class?
    Consult the Dates & Deadlines section of the Calendar for the last day to adjust your schedule. Should you drop a class before this time, it will not appear on your transcript and you will be given a full refund. After this date, leaving a course would be counted as a withdrawal. Withdrawals do appear on your transcript as a "W" grade and no monies are refunded. This grade will not be calculated into your GPA, but will count as an attempted course for administrative purposes. Please note that some programs limit the number of attempts of a class and a withdrawal does count as an attempt.

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  1. How many attempts at a class do I have?
    Check with the institution you plan to transfer to or consult an advisor. Mount Royal graduates have no limits.

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  1. Can I take a class if I am lacking the prerequisite?
    Generally speaking this is not permitted. In exceptional circumstances, some departments may waive a prerequisite. Consult the Schedule of Classes for a note indicating "or departmental approval."

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  1. How do I know if the classes I took at a post-secondary institution I attended prior to Mount Royal will satisfy a prerequisite?
    Official post-secondary transcripts are required from all post-secondary institutions previously attended to assess for prerequisites. These courses will be assessed, and if applicable, used to satisfy prerequisites. The equivalencies will be listed on your Mount Royal transcript.

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  1. Can I take a senior level course with no prerequisite to fill a junior level arts & science requirement?
    Yes, although this is not recommended during your first year of post-secondary study.

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  1. Can a "D" grade act as a sufficient mark for a prerequisite for the class I want to take?
    Generally speaking a grade of "D" is not a failing grade and you will receive credit for the class. However, most classes require a mark of C- or better for prerequisite purposes.

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  1. What is Required to Withdraw and how do I get back into my program?
    After you have taken nine credits as a Mount Royal Student, your academic performance is subject to review after each semester. Should your cumulative GPA fall below 2.0  you will be placed on Academic Warning 1. If your cumulative GPA remains below 2.0 for a subsequent semester within a twelve month period, you will be placed on Academic Warning 2.  If your cumulative GPA remains below 2.0 for a third semester within a twelve month period you will be placed on Academic Warning.  If your cumulative GPA remains below 2.0 for a forth semester you will then be Required to Withdraw from Mount Royal University for a period of twelve months.  Students receive both email and written notification of academic warning, academic probation and/or required to withdraw after each semester. If you are Required to Withdraw, you may appeal this decision. Appeal procedures can be found in the current Mount Royal Calendar. 

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  1. Where do I find out important dates for the academic year?
    Important dates and timelines can be found posted around Mount Royal, in the Calendar on page 5 and in the Schedule of Classes for the current semester. They can also be found online.

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  1. How do I defer coursework or an exam?
    Consult your instructor and refer to page 33 of the Calendar. Deferrals are generally only permitted in exceptional circumstances such as illness, family emergencies and scheduling conflicts.

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  1. What is an Arts and Science requirement?
    Arts and Science requirements are needed for graduation purposes from any Mount Royal diploma or applied degree. There are seven areas of Arts and Science. Diploma graduates must complete one course from each of four different areas. Applied degree graduates must also complete two additional courses at the senior level.

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  1. What is a General Education Requirement?
    All new Mount Royal degree programs (BA, BSc, BA-CJ, BCMM, BBA, BN, BCIS) require students to meet a General Education requirement. The General Education requirement requires students to take courses from four clusters. The clusters are: Cluster 1: Numeracy and Scientific Literacy; Cluster 2: Values, Beliefs, and Identity; Cluster 3: Community and Society; Cluster 4: Communication.
     

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  1. How do I take six classes?
    If you have completed five courses in the previous semester and maintained a 3.0 GPA, you may register for six classes in the next semester. This is called "overloading". Please note that this often results in a decrease in GPA. You must seek approval from your program chair or academic advisor before overloading.

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  1. I am on a waitlist for a class. How do I know if I got into it?
    If a class that you are waitlisted for has space available, you will be automatically placed in the class. You will know if this has occurred by logging onto MyMRU and checking the Add/Drop Courses page. Make sure when wait listing for a class that you check for time conflicts.

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  1. How do I order a copy of my transcripts for university admissions?
    Transcripts can be ordered in person at the Office of the Registrar or online, through MyMRU (click on the 'online' link for instructions on how to order through MyMRU.)

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  1. How do I appeal a grade?
    Procedures and grounds for appeals can be found in the Calendar for the current year.

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  1. Do I need to apply to graduate from Mount Royal?
    If you plan on receiving a parchment from Mount Royal, you will need to submit an Application to Graduate form at the Office of the Registrar. Dates for submitting this form can be found in the Calendar for the current year and posted around Mount Royal. You may also complete the application online.

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  1. What are the general graduation requirements for the general studies diploma?
    All graduation requirements for diploma programs can be found in the program section of the Calendar. Should confusion occur please consult an Academic Advisor located in C109.

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  1. How long do I have to complete my program?
    Certificates and diplomas must be completed within 6 years of initial admission to that program. Degrees must be completed within 8 years of initial admission to that program. The Nursing degree and Bachelor of Science degree must be completed within seven (7) years of initial admission.

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  1. How do I know when I can register for classes next semester?
    Your Registration Access Date appears on MyMRU under the Registration section of Online Services. Consult the Academic Schedule page to see when your Registration Access Date will be posted.

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  1. I have an advising hold on my account. What does this mean?
    New students in specific Mount Royal programs have holds on their accounts to make sure they see an advisor before selecting courses. If you have an Advising Hold you need to contact your program department to arrange to meet with an advisor.

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Transfer credit/ equivalencies

  1. Can I get transfer credit at a university for upgrading classes taken at Mount Royal?
    Upgrading classes at Mount Royal can be used as equivalents to high school classes to fulfill basic admission requirements and act as course prerequisites. However, upgrading classes cannot be used as credit toward requirements at the university level. Post-secondary institutions in Alberta accept Mount Royal upgrading courses as a high school equivalent. If you plan on transferring outside of Alberta, check with the institution that you plan to attend to see if they will accept Mount Royal upgrading.

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  1. How do I know what classes transfer to the university where I will graduate?
    For institutions within Alberta, consult the Alberta Transfer Guide. This guide contains all Mount Royal courses and their specific transfer to universities in Alberta. The Transfer Guide is available online. If you are planning to transfer out of Alberta, you must check with the institution where you will complete your degree. However, please be aware that most institutions will not formally assess transfer credit until you are a fully admitted student.

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  1. How many years can I stay at Mount Royal before transferring to a university?
    You are limited to a maximum of half of your degree. Certain programs and universities may have a minimum number of courses which must be completed per year. Please consult the appropriate department at the university you plan to attend.

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  1. How do I know if the classes I took at a post-secondary institution I attended prior to here will transfer to Mount Royal?
    Official post-secondary transcripts are required from all post-secondary institutions previously attended to assess for transfer credit to satisfy prerequisites. All courses will be considered for transfer assessment and are subject to the Transfer Policy. Courses transferred are either direct equivalents to MRC courses or unspecified credit at the appropriate level.

    Courses completed at prior post-secondary institutions may be used to satisfy prerequisites. However, Mount Royal cannot finalize transfer credit for a degree which will be completed at another institution.

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  1. I know which program I want to transfer into at the University of Calgary. How do I know which classes are recommended?
    The best way to find this information is to go directly to the source. If you are planning to transfer to another university, you will need to find out their program requirements and use the Alberta Transfer Guide to see if Mount Royal offers the required equivalents.

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Services

  1. How can I find out what services are available to me on campus?
    Please visit Campus Services. If you are unsure of what service you need, it may be helpful to discuss your situation with an advisor who can make an appropriate referral.

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