Support Staff Career Opportunity



Competition: 9451ES
JOB TITLE: COORDINATOR, SCHEDULING SERVICES
Position Type: Administrative Support X
Term: Full-Time, Replacement Term (May 1 to October 31, 2013)
Department: Enrolment Services – Office of the Registrar, Scheduling Services
Date Posted: February 21, 2013
Closing Date: March 4, 2013
 
Description: Reporting to the Registrar, Enrolment Services, the Coordinator, Scheduling Services is responsible for ensuring that a timetable for credit, non-credit and final exams is generated in a timely and efficient manner. The position supervises a staff of three Scheduling Assistants as well as one Scheduling Specialist. This position is responsible for scheduling all assignable space (both instructional and non-instructional) within the Mount Royal University campus. The incumbent must be an excellent communicator, team focused, well organized and able to work with considerable independence.
 
Duties: • In consultation with the Registrar, ensure that all scheduling business processes meet the needs of the institution.
• Assess the effectiveness of routine work processes, workflow and allocation of personnel, involving extensive consultation with Enrolment Services (ES) personnel and external work units (e.g., Continuing Education & Extension, Facilities Planning Department, Accessibility Services, Office of Institutional Analysis & Planning).
• Maintain current user documentation and manuals on work processes and timelines to aid in staff training and development.
• Ensure that staff training provides the necessary knowledge and skills to master required technological and procedural responsibilities.
• In collaboration with the Scheduling Specialist, implement, assess and modify training plans for Administrative Assistants and/or Chairs.
• Develop strong relationships and ensure communication links between other personnel within the Office of the Registrar, Chairs, faculty and work unit staff.
• Maintain a working knowledge MRU policies and procedures and its impact on scheduling processes
• Coordinate the maintenance of all scheduling databases (e.g., room inventory, departmental name changes, and curriculum changes), including establishing processes that maintain the integrity of data as well as consistency with other administrative deadlines (e.g., first day of registration).
• Develop and produce regular reports on work unit activities to inform management decision-making. The requirements for reports will be determined in consultation with the Registrar and other Enrolment Services personnel as appropriate.
 
Qualifications: • Baccalaureate degree (or equivalent).
• Minimum of three years of related experience in a post-secondary environment, including experience in a supervisory position
• Intermediate to advanced skill level with a Student Information System databases (SIS).
• Demonstrated knowledge working in a technical, data driven environment.
• Experience with understanding database and scheduling terminology a definite asset.
• Above average ability to communicate effectively with different audiences.
• Strong interpersonal skills with a demonstrated ability of developing partnerships
• Organizational and critical thinking skills.
• Excellent problem solving and analytical skills.
• Demonstrated ability to work with numerous, complex tasks with strict deadlines.
 
Salary: $2,633.96 semi monthly
 
Closing Date: March 4, 2013
 
Reply To: MOUNT ROYAL UNIVERSITY
DEPARTMENT OF HUMAN RESOURCES
4825 MOUNT ROYAL GATE SW
CALGARY, AB T3E 6K6

FAX: 403.440.6629
E-mail: webapply@mtroyal.ca

Submit a separate covering letter and resume for each position you are applying for, quoting appropriate competition number to the address noted above.

We thank all applicants for their interest. Only applicants selected for an interview will be contacted.

If applying by email, please send your resume as an attachment, in either .doc, .docx or .pdf formats only

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Mount Royal University hires on the basis of merit and is strongly committed to fostering diversity as a source of excellence, intellectual and cultural enrichment, and social strength. We welcome applications from those who would contribute to the further diversification of our staff, faculty and their scholarship including but not limited to Aboriginal people, persons with disabilities and persons of any sexual orientation or gender identity, ethnic, national or socio-economic background, religion or age.