Student Lab information

Computer labs & facilities

Hours | Locations | You Need to Know | Wireless Access | Public Kiosks
Comparing Storage Devices | Information for Faculty | Online Tools | How do I... tutorials

Computer Availability

Check the chart below to see where you will find an open computer.

Lab locations map

campus_map

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Lab hours

Regular Lab Hours (Fall and Winter Semester)

Lab E151, EA2047, EB1112 
Monday – Thursday  8 a.m. – 8 p.m.
Friday 8 a.m. – 5 p.m.
Saturday & Sunday

 		 Closed *

  Spring & Summer Hours

Lab E151, EA2047, EB1112 Closed*

 * Mount Royal University Library Computers are available for Student use over the
weekend, Spring & Summer.

              For library lab hours - click here
 

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You need to know

Did you know?
Inappropriate Use
Please read the Acceptable Use Policy. Chatting and using any messaging services are not allowed on the network. This includes ICQ, MSN, Trillian, and any other SMS (Short Messaging Services).

After Hours Access to Teaching Labs
If you require after hours access to a lab where you are currently taking a course, you need to get your Campus Card activated at the Security Operations Office (X200E). You will require a copy of your class schedule showing that you are registered in a course that requires you to have access to a particular lab.

The username and password for MRU sites/online services: The username and password that is required to log into the Computer labs, access Blackboard courseware, access MyMRU email and the University Wireless Network is the same username and password you used when you activated your MyMRU account. If you do not know what your username and password is, please see the How Do I Log-in to MRU Computers? tutorial.

If you have difficulties accessing Student Web Services or the mruGradU8 from outside MyMRU, contact the Registrar’s Office at 403.440.3303.

 

Leaving computers unattended: Students may leave a computer on and unattended for no more than 15 minutes: if a computer is left on unattended for more than this allotted time, other students will have the right to use the computer. The computer may be shut down if unattended for more than 15 minutes by faculty, staff or designated computer lab monitors.

Shutting down University computers: Please note that all University computers will automatically shut down at midnight everyday.

Saving your work: Please note that any work you save on the computers will be lost when you log out. See section on Saving your work for detailed suggestions and information on storing your work.

Food & drink: You may not eat in the Computer Labs. Covered drinks may be placed under your desk or at designated tables. Getting food and spills from drinks onto keyboards and computers causes expensive damage to the equipment. The computer equipment must be treated with respect.

Remember to log out when you are done: Leaving your account logged into the system gives other users access to files on your network drive. Other students could also print in the labs while debiting funds from your account. It is highly recommended that you log out when you are done using the computers.

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Wireless access information

hotspot_sign

Wireless access is rapidly expanding around Mount Royal. In order to access the University wireless network, you must have Windows 2000 or higher and up-to-date anti-virus software. You will be asked to authenticate to the MRU Open network. For this you require your MyMRU username and password.

The Library Media Desk has laptops that students can sign out for wireless use in the library.

Laptop rentals

MRU rents out laptops for student use. The laptops have built-in wireless cards and are loaded with Internet Browsers and Microsoft Office applications. To rent a laptop, visit the I.T. Services Counter located in E251. You will require a valid Driver's License. Method of payment is cash, Debit, Mastercard or Visa. Laptops can be rented out on a daily, weekly, two-week or weekend basis. Rental charges are:

  • Daily/Overnight $5
  • Weekend $15
  • 7-Day Rental $25
  • Two Week Rental $45

Plugging your personal/rented laptop into the Mount Royal network
You may not plug your own or a rented computer into the University network. However Student Computer Lab E151 has two workstations with network cables where students may plug in their personal laptops and get internet access.

Need Help to Set up your Laptop for Wireless?
Your MyMRU username and password are required to log in to the Mount Royal University wireless network. If you are experiencing trouble accessing the wireless network on your laptop, visit the ITS Help Desk, Room E251 for help.

Did you know?
Keeping your personal /home computer up to date with the latest virus definitions is very important as it maintains the most current protection against any new viruses. Two of the main Anti-virus providers are McAfee and Norton.

For wireless coverage areas, click here.

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Public kiosks

Public kiosks have been setup around the University for students to use. Students will be able to access their MyMRU email and other specific student information websites. If there are any problems with the computers or the computers have been shutdown, please call the ITS Help Desk - 403.440.6000.

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Comparing storage devices

To learn how to access your Network Drive from home — see the tutorial How to Do I Access My H Drive Remotely?

  CD / DVD ROMs USB Device
(ie: memory key)		 Network
Drive
Failure Rate Low Low Low
Risk of disk crashes Low Low Low
Disk capacity High High Varies — can be high
Transportability High High None, but can be accessed remotely

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Requesting modifications/changes to lab images timeframe

Instructors who require any modifications to existing lab images have to make requests at least 5 working days prior to the date the change is required.  The form "lab or classroom SW update request" should be filled out and it can be found at:

P:\FORMS\Help Desk\Forms.NEW\Adobe Forms FINAL

Online tools

How do I ... tutorials

... log-in? ... report computer problems?
... change my password? ... recover my lost password?
... save my work? ... access my university H:drive remotely?
... use the MyMRU e-mail? ... log into Blackboard?
... print in the labs? ... use a Smart Cabinet?
  ... use Ross Glen Hall Technology

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Room E251    |     Phone: 403.440.6000

mount royal building