Testimonials

E-mail: cehealth@mtroyal.ca
Information: 403.440.7209 or toll-free 1.866.616.3606
Register: Start here
Location: Lincoln Park Campus, 4825 Mount Royal Gate SW

I liked the [instructor, who is] very passionate about the material and skilled in its presentation. She is ready to follow up on any shared interests. In addition her manner is warm and encouraging. I also felt that the positivity of my fellow classmates was high and working with them definitely assisted and developed my learning.

Negotiation Skills, Level 1 student

The instructor....makes experiences real. Changed my whole opinion of working and understanding children. This course will stay and influence me for the rest of my life not only my career.

Children in Conflict student

One of the best instructors I have ever had. Excellent material, a lot of examples and discussions, very knowledgeable, had lots of examples and was funny. Good sense of humor.

Children in Conflict student

The course provided lively exchange of ideas and principles which are not only book based but in practical life. It also gives opportunity for students to respect and digest theories. The instructor was very knowledgeable on the subject matter, was very helpful to students and very dynamic.

Introduction to Conflict Resolution student

"This course has changed my attitudes within myself and towards others. I am grateful to all my friendly instructors who have given the gift of knowledge in making PEACE!"

Tejeri Asseja, Conflict Resolution student

"We offered the Conflict Resolution Certificate Program to 14 staff members. Customization of the program for our situation was key. The benefits started after the first class - we could see the changes in our staff's ability to communicate and negotiate effectively. This has resulted in a 20% per cent reduction in the number of annual complaints. The reduction has meant savings in the hundreds of thousands of dollars through decreasing the backlog of complaints, not needing to hire additional staff and reducing the number of cases that have to go to court. We were so pleased with the results we are offering another group of employees the training this year."

Bill Bruce, City of Calgary

"I found the program to be excellent in the practical application of conflict resolution and negotiations skills towards my everyday life and business. I would highly recommend this program to others!"

Fram Moos, President, Energy Venture Inc.

"I have found the skills I have learned in this program have truly given me better insight on how to communicate and manage conflict. These skills will be applicable in every aspect of my life, both professionally and personally."

Catherine Jager, Conflict Resolution Graduate

Back to Top