Frequently asked questions

1. Where can I get technical help?
2. I have a lot of questions about eLearning. Where do I start finding answers?
3. I need information about the Mount Royal library. Where can I find this information?
4. I have questions about campus technology, such as student labs, MyMRU and login/passwords. Where can I find this information?
5. How can I find out if my computer has the required plug-ins and players to take an online course?
6. Can I buy a computer through Mount Royal?
7. Can I get student discounts on software?

1. Where can I get technical help?
   See the Getting Help section of this website for a complete list of technical help available at Mount Royal.

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2.  I have a lot of questions about eLearning. Where do I start finding answers?
   A number of frequently asked questions about eLearning are addressed in the Mount Royal Online Learning Orientation FAQ. This is a good place to start finding answers to your questions.

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3.  I need information about the Mount Royal library. Where can I find this information?
   The Mount Royal library has an excellent website that can help you..

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4. I have questions about campus technology, such as student labs, MyMRU and login/passwords. Where can I find this information?
   Information Technology Services has an FAQ section about these types of questions. You may also find the Who to Call When page helpful.

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5.  How can I find out if my computer has the required plug-ins and players to take an online course?
   You can have your computer checked at the Are You Ready for eLearning page.

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6.  Can I buy a computer through Mount Royal?
   No. However, Dell offers Mount Royal students, faculty, staff and alumni its partner purchase plan. For details, see here.

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7.  Can I get student discounts on software?
   The Mount Royal BookStore has information about educational discounts on software.

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