Getting help

A number of areas throughout Mount Royal offer assistance to Distance and eLearners.  If you have specific questions about programs or courses, please contact the faculty or department offering the program or course directly.

START program

The START (Student Technicians and Resource Tutors) program provides students with technical assistance, including:

• online tutorials
• free on-campus technology workshops
• drop-in, one-to-one technology support

Mount Royal Helpdesk

Mount Royal's helpdesk helps people solve many on-campus technology problems. To find out if your problem is something the helpdesk can assist you with, please call

• Local: 403.440.6000
• Toll Free: 1.888.708.5508

Help with eCampusAlberta courses

If you need help with eCampusAlberta courses, please see eCampusAlberta.

Online offerings from Continuing Education and Extension

If you need help with online courses offered through Faculty of Continuing Education and Extension, please see Mount Royal's Continuing Education website.

Questions about course content or assignments

If you have questions about course material/content or assignments, please ask your instructor.