Ticketing services

All ticketed events in Conservatory theatres must make use of the Mount Royal University Ticketing Service.

Patrons of Conservatory theatres have two options: all ticket and box office services can be arranged through the Conservatory's Box Office service, or tickets can be purchased in bulk and sold independently of the Conservatory. 

Option 1: Conservatory ticket and box office services

• $100 set-up fee per event, plus $35.00 for each subsequent performance if sold through the MRU box office
• MRU will retain 7.5% of the total sales per performance for Box Office Manager if tickets are sold through the MRU box office (note: this does not include front of house staff, ticket takers or ushers)
• $1.00 per ticket charge will be levied on all complementary tickets or tickets otherwise taken from the box office (no refund for these tickets if returned).

Option 2: bulk ticket purchase and indepedent ticket sale

• $135 per performance for General Seating
• $150 per performance for Assigned Seating or for Assigned/General Seating combination.

Canceled performance policy

Mount Royal University or its agent will hold receipts for canceled performances for a period of three months after the canceled performance date, in order to provide patron refunds, after which time the residue of receipts (less any amounts due to Mount Royal University) will be paid to the Licensee.

G.S.T.

Licensee shall pay all applicable G.S.T.

Minimum lead time for box office set-up

The University requires a minimum 14 days lead time on all box office requirements. All arrangements must be made through the University Ticket Centre, 403.440.7770.