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Technical Writing Extension Certificate

E-mail: cebusiness@mtroyal.ca
Information: 403.440.8804 or toll-free 1.888.392.3655
Register: Start here
Location: Lincoln Park Campus, 4825 Mount Royal Gate SW

Required Courses | Optional Courses | Student Testimonials

TECHNICAL WRITING SCHEDULE
Required Courses
(Recommended Order)
Spring '14
(May-Jun.)
Fall '14
(Sept.-Dec.)
Winter '15
(Jan.-Apr.)
Foundations of Technical Communication 
Technical Layout and Design
Writing User Guides 
Preparing Policies and Procedures 
Editing Basics for Technical Documents 
Producing Software Specifications 
Flare
Site Architecture for Online Media 
Design and Authoring for Online Media 
Optional Courses (choose 22 hours)   
Acrobat for Technical Writing • 
Indexing Technical Documents  
Creating Training Materials  
Managing Documentation Projects  
Effective Business Writing
The above schedule is subject to change. Courses start on various dates within each semester.
Fall schedule and registration available in June. Winter schedule and registration available in November. Spring/Summer schedule and registration available in March.

Technical writing is a diverse field of communication that serves the needs of the end user of technical information: the reader.

Develop highly sought-after technical writing skills using the latest tools, methods and key software programs. Technical writing is among the fastest-growing and most lucrative writing professions, with opportunities to serve a wide variety of industries including science, technology, education, oil and gas, business communications, web-based publishing, and freelance writing and editing. 

Learn to apply a systematic approach to creating technical documents, select appropriate styles of writing for specific technical purposes and evaluate the effectiveness of a technical communication form. 

Requirements
A grade 12 level of proficiency in written and spoken English and strong intermediate skills in MS Word and Windows are strongly recommended requirements for technical writing courses.

Please bring a 4GB USB memory stick to class as some classes will be held in a computer lab.

Course Materials
All registered students will access course materials through a Blackboard class website. You will gain access to the Blackboard class website within 4 working days before the start date of the course. At that time, you will receive a welcome e-mail with instructions on how to log in. Please provide a current e-mail address when you register.

Once you have downloaded your course materials, please bring them to class on a laptop, iPad or other tablet, or a printed paper copy

Program Notes
We strongly recommend completion of Foundations of Technical Communication before beginning other courses in the certificate. The recommended sequence of course study can be found in the chart above. Some required courses may require some assignments to be submitted within a week after the course has finished.

Writing Basics: Grammar, Punctuation and Sentence Structure     NEW!
If you need a refresher in grammar, punctuation and style, we recommend the Writing Basics course (XCOM 20008) before taking courses in Technical Writing.

Earning Your Extension Certificate
Complete the 9 required courses (135 hours) plus 22 hours of optional courses within three years with a minimum grade of C in each required course. You may also register in individual courses of interest.

Required Courses

Foundations of Technical Communication
Explore the discipline of technical writing and enhance your writing techniques to meet the demands of today’s marketplace. Study the concepts involved in technical writing, including audience analysis, document organization, and grammar and writing skills to create clear, concise, correct and cohesive communications. Apply these through practical exercises. 
Note: Students who register in this program should possess good writing skills and a strong command of the English language, as well as basic computer skills and experience in MS Word.

Subject code: XTBW 10004Not offered this semester.

Producing Software Specifications
Functional requirements and design specifications are vital to any development or manufacturing project. Explore the role these and other technical documents play in developing a software product, and discover the elements they must have to describe a product properly using UseCases and other specification documents. Prepare representative documents using MS Word. 
Note: We strongly recommend completion of Foundations of Technical Communication before registering in this course.

Subject code: XTBW 10024Not offered this semester.

Editing Basics for Technical Documents
Editing is a vital step in creating professional, accurate and usable technical documentation. Discuss the role of the editor and the editing process, as well as examining the types of edits that documents can undergo. Practice various edit types through hands-on exercises. 
Note: We strongly recommend completion of Foundations of Technical Communication before registering in this course.

Subject code: XTBW 1002315 Hours. Fee: $379
CRN 502725 classesMay 21-Jun. 186:30-9:30 p.m.Wed.

Site Architecture for Online Media
Information websites, online help and Intranets are prevalent in the business and technology world. Review the benefits and challenges, and examine and practice the skills necessary to design sites that are well organized and easy to navigate. Apply these skills while developing an information site using a combination of XHTML, Cascading Style Sheets (CSS) and a Content Management System. Note: We strongly recommend completion of Foundations of Technical Communication before registering in this course.

Subject code: XTBW 1002515 Hours. Fee: $379
CRN 503585 classesMay 5-226:30-9:30 p.m.Mon., Thu.

Design and Authoring Online Media
Discover how to author pages that are organized, readable, easily comprehended and credible. Apply these skills while authoring pages using a combination of XHTML, Cascading Style Sheets (CSS) within a managed environment. Information websites, online help and Intranets are prevalent in the business and technology world. Review the benefits and challenges, and examine and practice the skills necessary to author pages. 
Note: We strongly recommend completion of Site Architecture for Online Media before registering in this course.

Subject code: XTBW 10026Not offered this semester.

Flare
Flare is the tool for developing web and desktop-based online help systems. Explore the many features of this powerful tool while creating an HTML-based online help system. Note: We strongly recommend completion of Foundations of Technical Communication before registering in this course.

Subject code: XTBW 1002115 Hours. Fee: $379
CRN 50239
5 classesJun. 5-196:30-9:30 p.m.Tue., Thu.

Preparing Policies and Procedures
Preparing effective policies and procedures has become a major focus for technical writers as quality standards like ISO 9000 emphasize their role in developing quality products and services. Examine the essential ingredients of policies and procedures and practice using these to prepare effective policies and procedures using MS Word. Note: We strongly recommend completion of Foundations of Technical Communication before registering in this course.

Subject code: XTBW 1001715 Hours. Fee: $379
CRN 502735 classesMay 26-Jun. 236:30-9:30 p.m.Mon.

Writing User Guides
Design and prepare effective user guides that enable the reader to successfully operate a product. As well, study and follow through the process of guide and manual creation using MS Word, including task and audience analysis, documentation standards, instruction writing and information organization.
Note: We strongly recommend completion of Foundations of Technical Communication before registering in this course.

Subject code: XTBW 1001615 Hours. Fee: $379
CRN 503182 classesJun. 7-148:30 a.m.-5 p.m.Sat.

Technical Layout and Design
Discover how the principles of page layout, typography and design can help you produce effective and readable technical documents. Put these principles into practice by designing technical documents using MS Word. 
Note: We strongly recommend that you complete Foundations of Technical Communication before registering in this course.

Subject code: XTBW 1002215 Hours. Fee: $379
CRN 50238
5 classesMay 15-Jun. 126:30-9:30 p.m.Thu.

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Optional Courses

Choose 22 hours.
We strongly recommend completion of Foundations of Technical Communication before registering in any optional courses. 

Adobe Acrobat for Technical Writing
Adobe Acrobat’s PDF format allows you to read, review and publish information from a variety of sources as a single organized documentation package. Discover how to use Acrobat to deliver your information to any audience including professional imagesetters, your local work group, and even the web. Use Acrobat for editorial reviews of documentation and to capture and record information research. 

Subject code: XTBW 100307.5 Hours. Fee: $229
CRN 307071 classMarch 228:30 a.m.-5 p.m.Sat.

Creating Training Materials
Learn to design and prepare effective training materials for a variety of training situations. Study the process of creating training materials using MS Word, including task and audience analysis, documentation standards, teaching roles, learning sequences and evaluation techniques. 

Subject code: XTBW 10028Not offered this semester.

Indexing Technical Documents
A well-crafted index is essential to locating information within a document, yet preparing an effective index is a complex process. This practical, hands-on session uses MS Word in teaching indexing practices for technical writing that can be applied to many different writing projects. 

Subject code: XTBW 100117.5 Hours. Fee: $229
CRN 502031 classMay 108:30 a.m.-5 p.m.Sat.

Managing Documentation Projects
Explore the four stages of managing documentation projects: initiating and planning the project; developing the documents; monitoring and controlling the project; and closing the project.

Subject code: XTBW 10032Not offered this semester.

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Additional Optional Course

You may also choose this course from another program toward optional course hours for the Technical Writing Extension Certificate. Please click the link to see course details such as schedule, fee, etc.

Effective Business Writing
Course details

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Student Testimonials

“I liked the exercises a lot. They really help drive home the ideas.”

- Foundations of Technical Communication student

“It gave me hands-on learning in an area that I wanted to improve upon. This course was exactly what I needed. I would definitely recommend this course to others.”

- Foundations of Technical Communication student

“Very practical, relevant and up to date information, good to learn what employers want and how to market myself.”

- Portfolios for Technical Writers student

“Clarified exactly what policies and procedures should accomplish, applicable to my current job.’

- Preparing Policies and Procedures student

“Very useful information, 'hands-on' learning all day long. It's exactly what I wanted to learn.”

- Preparing Policies and Procedures student

“So many tips! This course will make life way easier.”

- Technical Layout and Design student

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