Canada's Anti-Spam Legislation (CASL)

What is CASL?

In force as of July 1, 2014, Canada's Anti-Spam Legislation (CASL) prohibits sending commercial electronic messages (CEMs) such as emails and texts without first obtaining a recipient's consent. Even with consent, senders of CEMs must provide a way for recipients to unsubscribe to further messages. Those in violation of the legislation could face stiff penalties.

In addition to CEMs, the legislation also regulates other activities such as altering transmission data, installing computer programs and collecting personal information without consent, as well as making false or misleading representations for on-line promotions..
What are CEMs?

Commercial Electronic Messages (CEMs) are any electronic messages that encourage participation in a commercial activity, regardless of whether or not there is an expectation of profit. Participation in a commercial activity may be encouraged through the content in the body of the message, content landed on through a hyperlink in the message, or through the contact information contained in the message.

Mount Royal University will continue to send messages about activities that are not commercial in nature, without express consent, because the legislation does not apply to these messages. Examples include messages solely about raising funds on behalf of the University and messages that solely contain news or information.

CASL and individuals receiving emails from Mount Royal University
If you have been asked for and agreed to provide consent, you will then receive messages pertaining to commercial activities from the University department you have provided consent to. These emails will be clearly identified as originating from that Mount Royal department and you will be able to unsubscribe at any time.

You may unsubscribe from any commercial electronic message by clicking the unsubscribe link in the email, if available, or by replying to the sender.

If you have unsubscribed to email from Mount Royal but are still receiving messages, this is likely because emails come from several different sources and you may still be on separate subscription lists. You can either contact the sender to ask to be removed or send a request to for assistance.Additional information

Mount Royal staff are advised to visit the Employee tab, "Anti-spam Resource Centre" link, on MyMRU for more resources and information explaining their responsibilities under the legislation.

Questions about CASL and Mount Royal University may be directed to or phone (403) 440-7288.

Government of Canada CASL resources