Permit Parking

HOTSPOT Parking - Step by Step Guide

*IMPORTANT NOTICE*
Employee Flex Permit has moved under Flex Permit - Lot 1,4,6A & 8 as location selection on the HotSpot app and desktop website

***Please ensure to use your MRU email address to create your HotSpot account or change to your MRU email address in your exisiting account before purchasing***
 
  1. How to Purchase Permit on HotSpot Website (www.htsp.ca)
  2. How to Purchase Permit on Mobile App
  3. How to Turn on NFC Capability (Apple)
  4. How to Turn on NFC Capability (Andriod)
  5. How to access Gated Lots and Underground Parkades
  6. How to change license plates and how to add vehicles

Spring 2022 - Permits

Residence Spring 2022 (Reservation Only) - Available on April 25 at 10am
Residence permit are avaliable for purchase ONLINE ONLY through HotSpot app or website (www.htsp.ca).  Residence permits are based on the requests indicated on the residence applications.
* All permits are reserved under MRU email addresses.  Please ensure your HotSpot accounts is resgistered using your MRU email address.

Spring 2022 Student Permits - Available on April 25 at 10am
Spring Semester permits available ONLY through HotSpot app or website (www.htsp.ca).

Spring 2022 Carpool Permits - Available on April 25 at 10am
Carpool permits are available in person only.


Visit the Parking FAQ for more information
Key Dates for 2021-2022 Permit Sales

Parking permits may be purchased online only through the HotSpot app or desktop website (www.htsp.ca).
Valid photo ID is required (MRU ID Card, Driver's License or Passport).

December 15
Winter Semester General Sales
Winter 2022 Semester Permits go on sale ONLINE ONLY through HotSpot app or website at 10 a.m
April 25 , 2022

Spring Semester General Sales
Spring 2022 Semester Permits go on sale ONLINE ONLY through HotSpot app or website at 10 a.m

June 20 , 2022
Summer Semester General Sales
Summer 2022 Permits go on sale ONLINE ONLY through HotSpot app or website at 10 a.m
TBA
Staff Annual Permit Renewal for 2022-2023
Staff Annual Permits go on sale ONLINE ONLY through HotSpot app or website at 10 a.m
TBA

Staff - General Sales
Avaliable Staff Annual Permits go on sale ONLINE ONLY through HotSpot app or website at 10 a.m
(Excluding RLLC and RMCCL - By Request ONLY based on availability)

TBA

General Sales
Fall 2022 Semester Permits go on sale ONLINE ONLY through HotSpot app or website at 10 a.m


2021-2022 Permit Rates and Availability (Effective July 1, 2020 to March 31, 2022)

Employees and students are eligible to purchase available permits at the following rates:

Permit Location Price Status
RMCCL Parkade - Annual Staff Only
(July to June)
TBA By Request Only
Riddell Library Parkade - Annual Staff Only - (July to June) TBA By Request Only
East Gate Parkade - Fall and Winter 2022/2023 TBA TBA
East Gate Parkade - Fall 2022 TBA TNA
East Gate Parkade - Winter 2023 TBA TBA
East Gate Parkade - Spring 2022
$232.50 April 25
East Gate Parkade - Carpool Spring 2022 $232.50 April 25
East Gate Parkade - Carpool Summer 2022 TBA TBA

East Gate Parkade - Annual Staff Only - (July to June)

TBA TBA
Lot 2 - Fall and Winter 2022/2023 TBA TBA
Lot 2 - Annual Staff Only -
(July to June)
TBA TBA
Gated Lot 5 - Annual Staff Only -  (July to June) TBA TBA
Permit Lot* - Annual Staff Only - (July to June) TBA TBA
Permit Lot* - Fall and Winter 2022/2023 TBA TBA
Permit Lot* - Fall 2022 TBA TBA
Residence Only - Spring 2022
(Residence Students Only)
$210.50 April 25
Permit Lot* - Spring 2022
$210.50 April 25
Lot A - Annual Staff Only -
(July to June)
TBA TBA
Lot 6 Carpool*** - Spring 2022 $210.50 April 25
Lot 6 Carpool*** - Fall 2022 TBA TBA
Lot B - Fall 2022
TBA TBA
Evening/Weekend** $33.25/mth Available
Motorcycle Permit (Gated Lot 3 and Permit Lot 8) $40/mth Available, In Person Only


*Permit Lots are lots 1, 4, 6A, 8.  Residence Lots are lots 6 and 9.

** Evening Hours are Monday to Friday from 4pm to 9am the following day, all day Saturday and Sunday. Evening/Weekend permits are available to employees, students, and the general public (MRU Recreation users, Conservatory patrons, etc.)

***Carpool permits are available at the Parking Office only. Lot 6 Carpool stalls are located in Lot 6 only. East Gate Parkade Carpool stalls are marked and located in level P1 and P2 only. All members of the carpool must be present to purchase the permit. Please review the carpool program guidelines to ensure your eligibility.

 

Accessible permits
Purchase of an accessible permit requires valid photo ID and Alberta Registration Certificate for your Disabled Placard. For a short term accessible permit, please bring valid photo ID and a doctor's note indicating the reason and the length of time for which the permit is required.
Applicable permits placard (Accessible permits or provincial placard) must be displayed from the rear view mirror and visible from the outside of the vehicle

Motorcycle Permits
Motorcycle parking is available in-person only for $40 per month. They are located at the entrance of Gated Lot 3 and Permit Lot 8. These are designated areas for motorcycle. Please refer to lot signs for exact location or contact the parking office for details.

Flex passes
If you possess any previous year's flex passes, you may visit our service counter in the Cougar Campus Store to obtain a refund.  Digital Flex Day Permits are now available to MRU Employees for $8.75/day through HotSpot (Permit Lots Only). 
Please select "Flex Permit - Lot 1,4,6A & 8" as your location, then select "Employee Flex Day Permit".  If you do not see this option, please ensure your account is set to your MRU email address before retrying or contact the Parking Office at parking@mtroyal.ca.

Display of permits

Regular permits are sold digitally, display of window placard will no longer be required.

Refunds and exchanges
For refunds, please contact the parking office via phone 403.440.6111 or email at parking@mtroyal.ca

Refunds are calculated based on the requested date on a bi-monthly proration rate (on the 15th and the last day of the month).  Refunds will not be issued retrospectively. Please note refunds will not be given once the permits reach the last month of validity. For further information, please contact the Parking Office.

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