Parking and Transportation Services
HotSpot Parking is now implementated in all visitor lots.
Day passes are subject to HotSpot fees. When purchasing a day pass on the app, you will have the option to pick between $0.20 per transaction, $2.00 per month, or $20 per year fee.
To complete payment through the HotSpot app, please follow the steps below:
Option #1: Download the HotSpot app
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Download the HotSpot app from the Apple or Google app store
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Follow the prompts to set-up your own personal account and choose a Hotspot membership (pay-per-use at $0.20 per transaction, $2.00 plus tax per month or $20.00 plus tax per year. The pay-per-use transaction fee is charged during the parking session, not in advance).
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Add money to your ‘virtual’ HotSpot wallet
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Enter the zone number indicated on signs in the parking lot to start paying for parking
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Parking payments will be automatically deducted from your HotSpot ‘virtual’ wallet
Option #2: Use the QR codes or use NFC capability on signs located in the parking lots
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Scan the QR code or simply touch your cellular device to the Fast Tap signs located in the parking lot
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You will be redirected to the HotSpot parking payment page. Note that this is a pay-per-use option and subject to a $0.35 fee per transaction. No membership is required however, Google Pay or Apple Pay must be set up on your mobile device.
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Enter the zone number indicated on signs in the parking lot, along with your license plate number. Payments are made by Google Pay and Apple Pay only.
Option #3: Visit htsp.ca to make desktop payments
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If you do not have a smartphone, visit htsp.ca to create an account and use your desktop to make payments. Membership fees apply (pay-per-use at $0.20 per transaction, $2.00 plus tax per month or $20.00 plus tax per year. The pay-per-use transaction fee is charged during the parking session, not in advance).
Note that the pay-per-use option available on the app and desktop requires users to upload funds ($20 minimum) to your virtual wallet. Unused funds can be refunded by contacting HotSpot at support@htsp.ca or call toll-free 1-855-712-5888.
For any questions regarding HotSpot, please contact support@htsp.ca or call toll-free 1-855-712-5888.
Parking office is open for in-person services. For other parking inquiries, please email parking@mtroyal.ca