Parking and Transportation Services

HotSpot Parking is now implementated in all visitor lots.
Day passes are subject to HotSpot fees. When purchasing a day pass on the app, you will have the option to pick between $0.20 per transaction, $2.00 per month, or $20 per year fee.

To complete payment through the HotSpot app, please follow the steps below:

Option #1: Download the HotSpot app

• Download the HotSpot app from the Apple or Google app store

• Follow the prompts to set-up your own personal account and choose a Hotspot membership (pay-per-use at $0.20 per transaction, $2.00 plus tax per month or $20.00 plus tax per year. The pay-per-use transaction fee is charged during the parking session, not in advance). 

• Add money to your ‘virtual’ HotSpot wallet

• Enter the zone number indicated on signs in the parking lot to start paying for parking 

• Parking payments will be automatically deducted from your HotSpot ‘virtual’ wallet

Option #2: Use the QR codes or use NFC capability on signs located in the parking lots

• Scan the QR code or simply touch your cellular device to the Fast Tap signs located in the parking lot

• You will be redirected to the HotSpot parking payment page. Note that this is a pay-per-use option and subject to a $0.35 fee per transaction. No membership is required however, Google Pay or Apple Pay must be set up on your mobile device.

• Enter the zone number indicated on signs in the parking lot, along with your license plate number. Payments are made by Google Pay and Apple Pay only. 

Option #3: Visit htsp.ca to make desktop payments

• If you do not have a smartphone, visit htsp.ca to create an account and use your desktop to make payments. Membership fees apply (pay-per-use at $0.20 per transaction, $2.00 plus tax per month or $20.00 plus tax per year. The pay-per-use transaction fee is charged during the parking session, not in advance).

Note that the pay-per-use option available on the app and desktop requires users to upload funds ($20 minimum) to your virtual wallet. Unused funds can be refunded by contacting HotSpot at support@htsp.ca or call toll-free 1-855-712-5888.

For any questions regarding HotSpot, please contact support@htsp.ca or call toll-free 1-855-712-5888.

Parking office is open for in-person services.  For other parking inquiries, please email parking@mtroyal.ca

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