• SPRING 2021: Not offered (Except for Residence)
    SRPING 2021: Not offered (Except for Residence)
  • UPass Winter 2021: Not Offered
    UPass Winter 2021: Not Offered
  • Calgary Transit Introduces MAX lines
    Calgary Transit Introduces MAX lines

Important Update

Due to COVID-19 restrictions continuing to impact parking services, we are now transferring any outstanding parking credits from prior semesters to student accounts.

Refunds will be issued through Interace-Transfer on April 21, 2021. To speed up your refund, please ensure that Autodeposit is enabled through your bank, otherwise you will receive a separate Interac e-Transfer notification that you will need to accept to get your refund. 

For more information, please contact the parking office parking@mtroyal.ca

Parking and Transportation Services

Parking is available on-campus in the East Gate Parkade and Lot 2 at the West Gate entrance. Parking is free for the first 30 minutes (license plates must be registered with HotSpot app) and then a significantly reduced flat rate of $5 per day will apply (compared with $17 during normal operations). Hourly parking rates are unavailable until further notice and only select parking permits* are available to Residence students and employees. Payment will be contactless using the HotSpot app (fees apply). The usual pay stations will not be running. Note that reduced parking rates and available lots are continuously under review and subject to change.


To complete payment through the HotSpot app, please follow the steps below:

Option #1: Download the HotSpot app

  • Download the HotSpot app from the Apple or Google app store

  • Follow the prompts to set-up your own personal account and choose a Hotspot membership (pay-per-use at $0.20 per transaction, $2.00 plus tax per month or $20.00 plus tax per year. The pay-per-use transaction fee is charged during the parking session, not in advance). 

  • Add money to your ‘virtual’ HotSpot wallet

  • Enter the zone number indicated on signs in the parking lot to start paying for parking 

  • Parking payments will be automatically deducted from your HotSpot ‘virtual’ wallet

Option #2: Use the QR codes or use NFC capability on signs located in the parking lots

  • Scan the QR code or simply touch your cellular device to the Fast Tap signs located in the parking lot

  • You will be redirected to the HotSpot parking payment page. Note that this is a pay-per-use option and subject to a $0.35 fee per transaction. No membership is required however, Google Pay or Apple Pay must be set up on your mobile device.

  • Enter the zone number indicated on signs in the parking lot, along with your license plate number. Payments are made by Google Pay and Apple Pay only. 

Option #3: Visit htsp.ca to make desktop payments

  • If you do not have a smartphone, visit htsp.ca to create an account and use your desktop to make payments. Membership fees apply (pay-per-use at $0.20 per transaction, $2.00 plus tax per month or $20.00 plus tax per year. The pay-per-use transaction fee is charged during the parking session, not in advance).

Note that the pay-per-use option available on the app and desktop requires users to upload funds ($20 minimum) to your virtual wallet. Unused funds can be refunded by contacting HotSpot at support@htsp.ca or call toll-free 1-855-712-5888.

For any questions regarding HotSpot, please contact support@htsp.ca or call toll-free 1-855-712-5888.

Residence parking

Permits for Winter 2021 can be purchased at the Residence Office located in Residence Building B. Please refer mru.ca/ResidenceParking for full details.

Staff Parking

  • Employees can purchase a parking permit for Lot 2 at the West Gate entrance and Lot A near the Grounds Building starting December 21. Employees can sign up for a spot now using the MRU Parking Portal. If you are new to the portal, you can login using your MyMRU credentials. Simply click “Login” at the top right corner, then beneath “Customer Authentication” make sure to click “Affiliated Login”.
  • Permits cost $631.50 for 6 months ($105.25 per month, $52.63 per pay period - permit valid from January 2021 to June 2021) including GST and can be processed through the payroll deduction system. Hangtags will be delivered to your respective department.
  • You may use your Employee Flex Passes in Lot 2 or the East Gate Parkade.

Kindly note that the parking office remains closed for in-person services.  For other parking inquiries, please email parking@mtroyal.ca