Administrative Assistant

Administrative Assistant Extension Certificate

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Required Courses | Optional Courses | Register | Contact Us

Acquire sought-after technology skills as well as a range of soft skills to prepare you for an administrative role in today's demanding office environment. In a hands-on setting, learn to use the most common MS Office software. Gain competencies that are essential to administrative roles, including communications, customer service and accounting.

 

  • Prepare for an administrative role in an office setting
  • Acquire skills to help you earn a promotion
  • Refresh your skills in order to rejoin the workforce
  • Customize your learning experience to meet your needs
  • Gain professional computer skills that are highly valued in the workplace
  • Complete the 10 required courses plus 2 optional courses. (133 to 146 hours depending on options chosen)
  • Can be completed within 2 semesters up to a maximum of 3 years
  • Textbooks required for this program (approx $260) and are available at the Cougars Campus Store

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File Management Basics
Learn the essentials of good file management including creating, moving, copying, renaming and deleting files and folders.
Recommended Preparation: XWIN 10001 Windows Basics or equivalent
Course Materials (Required): Textbook is available at the Cougars Campus Store

Subject (for registration): Computers - Windows

Subject code: XWIN 10003 6 Hours. Fee: $169 Not offered this semester

MS Word, Level 1
Learn the basics as well as formatting fonts, margins, indents, tabs, line spacing, alignment, tables, find and replace, page numbering and headers/footers.
Recommended Preparation:
XWIN 10003 File Management Basics or equivalent windows file management course
Course Materials (Required): Textbook is available at the Cougars Campus Store

Subject (for registration): Computers- Word Processing

Subject code: XWOP 10001 18 Hours. Fee: $329 Not offered this semester

MS Excel, Level 1

Discover the basics of an electronic spreadsheet. Learn correct terminology, mouse and keyboard movements and be introduced to the MS Excel environment. Learn how to enter data and apply formatting through a variety of methods. Perform calculations by creating formulas and using simple functions.
Recommended Preparation: XWIN 10003 File Management Basics or equivalent windows file management course
Course Materials (Required): Textbook is available at the Cougars Campus Store

Subject (for registration): Computers- Spreadsheets

Subject code: XCSS 10001 12 Hours. Fee: $279 Not offered this semester

MS PowerPoint, Level 1
Develop dynamic presentations with charts, animations, transitions, wizards and templates. Learn how to add/modify slides and use various view options.
Recommended Preparation: XWIN 10003 File Management Basics or equivalent windows file management course
Course Materials (Required): Textbook is available at the Cougars Campus Store

Subject ( for registration): Computers - Presentation Program

Subject code: XCPS 10001 12 Hours. Fee: $279 Not offered this semester

MS Word, Level 2
Learn advanced features to maximize Word's capabilities including tables, columns, sections, web page creation, borders, graphics, styles, templates, mail merge and macros.
Recommended Preparation: XWOP 10001 MS Word, Level 1 or equivalent
Course Materials (Required): Textbook is available at the Cougars Campus Store

Subject (for registration) : Computers- Word Processing

Subject code: XWOP 10003 18 Hours. Fee: $329 Not offered this semester

MS Excel, Level 2

Explore a variety of Excel's built-in specialized functions beyond Level 1. Learn multiple ways of using a spreadsheet as a database (list) to organize, sort and filter data. Learn how to use database functions and learn how to create pivot tables, pivot charts, slicers, and timelines.
Recommended Preparation: XCSS 10001 MS Excel, Level 1 or equivalent
Course Materials (Required):
Textbook is available at the Cougars Campus Store

Subject (for registration): Computers- Spreadsheets

Subject code: XCSS 10003 12 Hours. Fee: $279 Not offered this semester

Accounting Principles for Computers
Learn basic bookkeeping concepts and explore the terminology needed to effectively use software such as QuickBooks and Simply Accounting such as chart of accounts, accounts payable and receivable, the accounting cycle, and financial reporting.
Note: This is a good foundation course for those with no accounting software experience.

Subject (for registration): Computers- Accounting Programs

Subject code: XCAC 10005 12 Hours. Fee: $279 Not offered this semester

 


Building Customer Relations
Acquire the steps and strategies you require to provide customer service excellence. Discover what your customers want and need from you, and take action to ensure these needs are met. Explore methods for dealing with challenging customers while maintaining composure.

Subject (for registration): Management Development Series

Subject code: XMGD 30007 7 Hours. Fee: $219
CRN 90213 Online Oct. 17

 

Making Meetings Move
Well-organized meetings with pre-defined roles and responsibilities save time and resources, and aid in achieving desired business results. Through online videos, exercises and group discussion, learn how to prepare in advance for a successful meeting.

Subject (for registration): Petroleum Land Contract Admin

Subject code: XPLA 10008 15 Hours. Fee: $349
CRN 90181 Online Nov. 18 - Dec. 13

 

Writing in the Workplace
Effective business writing has high impact on your professional success. Learn to write well for business including effective letters, reports and presentations as well as e-mails, web content and blogs.

Subject (for registration): Management Development Series

Subject code: XMGD 30001 7 Hours. Fee: $219 Not offered this semester

 

 

Optional Courses

Choose 2


Introduction to Event Planning
Be introduced to the art and science of event management in this overview of the certificate program. Gain an overview of the event industry and its associations and designations. Discuss various types of events, the 5-phase approach to event planning and the core competencies of event planners. This course is also the first required course in the Wedding and Social Event Planner Certificate of Completion. (click Here)

Subject (for registration): Event Management

Subject code: XEVT 10011 15 Hours. Fee: $299 Choose one of the CRN's below
CRN 70291 Online July 6 - 27
CRN 90063 Online Sept. 21 - Oct. 13
CRN 90195 Online Nov. 2 - 23

Foundations of Social Media for Business
Analyze the role of social media in business and explore the power of these tools to build relationships with your customers.

Subject (for registration): Computers - Specialty Programs

Subject code: XCSP 10017 12 Hours. Fee: $399
CRN 90260 Online Sept. 21 - Oct. 18


Effective Interpersonal Communication
Workplace and business communication can be challenging. Be introduced to personal assessment tools and strategies to improve interpersonal effectiveness, facilitate team work, enhance productivity and foster win/win communication.

Subject (for registration): Management Development Series

Subject code: XMGD 30006 7 Hours. Fee: $219
CRN 90214 Online Oct. 22

Conflict Management
Gain an overview of conflict management principles and best practices. Learn to assess and manage your own response and approach to conflict in the workplace.

Subject (for registration): Management Development Series

Subject code: XMGD 30003 7 Hours. Fee: $219
CRN 90215 Online Nov. 21



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Contact us

For information about this program:
cebusiness@mtroyal.ca
403.440.6861 or 1.888.392.3655
Mount Royal University, 4825 Mount Royal Gate SW, Calgary AB T3E 6K6

Customize this program for your organization through our Corporate Training department.