Administrative Assistant

Administrative Assistant Extension Certificate


Required Courses | Optional Courses | Register | Contact Us

Acquire sought-after technology skills as well as a range of “soft skills” to prepare you for an administrative role in today’s demanding office environment. In a hands-on setting, learn to use the most common MS Office software. Gain competencies that are essential to administrative roles, including communications, customer service and accounting.


  • Prepare for an administrative role in an office setting
  • Acquire skills to help you earn a promotion
  • Refresh your skills in order to rejoin the workforce
  • Customize your learning experience to meet your needs
  • Gain professional computer skills that are highly valued in the workplace
  • Complete the 13 required courses plus 2 optional courses. (169, 177 or 185 hours depending on options chosen)
  • Can be completed within 2 semesters up to a maximum of 3 years

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File Management Basics
Learn the essentials of good file management including creating, moving, copying, renaming and deleting files and folders. 
Recommended Preparation: XWIN 10001 Windows Basics or equivalent

Subject code: XWIN 100036 Hours. Fee: $169 
CRN 303892 classesJan. 14 - 166:30 - 9:30 p.m.Mon., Wed.


MS Outlook
Use the Internet to search for information, send e-mail using MS Outlook and download files. 
Recommended Preparation: XWIN 10003 File Management Basics or equivalent windows file management course

Subject code: XCIW 1000112 Hours. Fee: $279 

CRN 300572 classesJan. 19 - 209:00 a.m. - 4 p.m.Sat., Sun.

This will be the last MS Outlook course offered at Mount Royal University.


MS Word, Level 1
Learn the basics as well as formatting fonts, margins, indents, tabs, line spacing, alignment, tables, find and replace, page numbering and headers/footers.
Recommended Preparation:
XWIN 10003 File Management Basics or equivalent windows file management course

Subject code: XWOP 1000118 Hours. Fee: $329 
CRN 300443 classesJan. 26 - Feb. 99:00 a.m. - 4 p.m.Sat.


 MS Excel, Level 1

Discover the basics of an electronic spreadsheet. Learn correct terminology, mouse and keyboard movements and be introduced to the MS Excel environment. Learn how to enter data and apply formatting through a variety of methods. Perform calculations by creating formulas and using simple functions.
Recommended Preparation: XWIN 10003 File Management Basics or equivalent windows file management course

Subject code: XCSS 10001 12 Hours. Fee: $279
CRN 30046 2 classes Mar. 2 -3 9 a.m. - 4 p.m. Sat., Sun.


MS PowerPoint, Level 1
Develop dynamic presentations with charts, animations, transitions, wizards and templates. Learn how to add/modify slides and use various view options.
Recommended Preparation: XWIN 10003 File Management Basics or equivalent windows file management course

Subject code: XCPS 10001 12 Hours. Fee: $279  
CRN 30058
2 classes Mar. 23 - 24 9 a.m. - 4 p.m. Sat., Sun.


MS Word, Level 2
Learn advanced features to maximize Word’s capabilities including tables, columns, sections, web page creation, borders, graphics, styles, templates, mail merge and macros.
Recommended Preparation: XWOP 10001 MS Word, Level 1 or equivalent

Subject code: XWOP 10003 18 Hours. Fee: $329  
CRN 30112
3 classesFeb. 22 - 249 a.m. - 4 p.m.Fri., Sat., Sun.


MS Excel, Level 2

Explore a variety of Excel’s built-in specialized functions beyond Level 1.  Learn multiple ways of using a spreadsheet as a database (list) to organize, sort and filter data. Learn how to use database functions and learn how to create pivot tables, pivot charts, slicers, and timelines.
Recommended Preparation: XCSS 10001 MS Excel, Level 1 or equivalent

Subject code: XCSS 1000312 Hours. Fee: $279Choose 1 of the CRNs below
CRN 30048
2 classesMar. 9 - 109 a.m. - 4 p.m.Sat., Sun.


Accounting Principles for Computers
Learn basic bookkeeping concepts and explore the terminology needed to effectively use software such as QuickBooks and Simply Accounting such as chart of accounts, accounts payable and receivable, the accounting cycle, and financial reporting.
Note: This is a good foundation course for those with no accounting software experience.

Subject code: XCAC 10005 12 Hours. Fee: $279  
CRN 30049
2 classesJan. 19 - 209 a.m. - 4 p.m.Sat., Sun.

Building Customer Relations
Acquire the steps and strategies you require to provide customer service excellence. Discover what your customers want and need from you, and take action to ensure these needs are met. Explore methods for dealing with challenging customers while maintaining composure.

Subject code: XMGD 30007 7 Hours. Fee: $219  
CRN 302381 classMar. 238:30 a.m. - 4:30 p.m.Sat.


Making Meetings Move
Well-organized meetings with pre-defined roles and responsibilities save time and resources, and aid in achieving desired business results. Through online videos, exercises and group discussion, learn how to prepare in advance for a successful meeting.

Subject code: XPLA 1000815 Hours. Fee: $349 Not Offered This Semester



Writing in the Workplace
Effective business writing has high impact on your professional success. Learn to write well for business including effective letters, reports and presentations as well as e-mails, web content and blogs.

Subject code: XMGD 300017 Hours. Fee: $219 Not Offered This Semester

 Business Project, Level 1
Refine your computer skills and gain confidence by completing several workplace simulation projects using the software package. 
Recommended Preparation: XWOP 10001 MS Word, Level 1; XCSS 10001 MS Excel, Level 1; and XCPS 10001 MS PowerPoint, Level 1

Subject code: XCSP 10008  12 hours. Fee: $279  
CRN 30091 2 classes Mar. 16 - 17 9 a.m. - 4 p.m. Sat.,Sun.


 Business Project, Level 2
Take your computer skills and confidence to the next level with more advanced workplace simulation projects.
Recommended Preparation: XWOP 10003 MS Word, Level 2; XCSS 10003 MS Excel, Level 2; and XCPS 10001 MS PowerPoint Level 1

Subject code: XCSP 10010 12 hours. Fee: $279
CRN 300922 classesApr. 6 - 79:00 a.m. - 4 p.m.Sat., Sun.



Optional Courses

Choose 2

Introduction to Event Planning 
Be introduced to the art and science of event management in this overview of the certificate program. Gain an overview of the event industry and its associations and designations. Discuss various types of events, the 5-phase approach to event planning and the core competencies of event planners. This course is also the first required course in the Wedding and Social Event Planner Certificate of Completion. (click Here)

Subject code: XEVT 1001115 Hours. Fee: $259Choose 1 of the CRN's Below
CRN 30089
OnlineJan. 21 - Feb. 11
CRN 300682 classesFeb. 1 - 28:30 a.m. - 5 p.m.Fri., Sat.
CRN 30570OnlineMar. 11 - Apr. 1  


 Foundations of Social Media for Business
Analyze the role of social media in business and explore the power of these tools to build relationships with your customers.

Subject code: XCSP 10017 12 Hours. Fee: $389 Choose 1 of the CRN's Below
CRN 303274 classesJan. 29 - Feb. 76 - 9 p.m.Tues., Thurs.
CRN 30647OnlineJan. 28 - Feb. 24  


Effective Interpersonal Communication
Workplace and business communication can be challenging. Be introduced to personal assessment tools and strategies to improve interpersonal effectiveness, facilitate team work, enhance productivity and foster win/win communication.

Subject code: XMGD 300067 Hours. Fee: $219
CRN 30237
1 classFeb. 238:30 a.m. - 4:30 p.m.Sat.


 Conflict Management
Gain an overview of conflict management principles and best practices. Learn to assess and manage your own response and approach to conflict in the workplace. 

Subject code: XMGD 300037 Hours. Fee: $219 
CRN 30236
1 classMar. 308:30 a.m. - 4:30 p.m.Sat.

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Contact us

For information about this program:
403.440.6861 or 1.888.392.3655
Mount Royal University, 4825 Mount Royal Gate SW, Calgary AB T3E 6K6

Customize this program for your organization through our Corporate Training department.

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