Format
7 required courses (66 hours)
Delivery
Classroom, Online | Learn more
Duration
Complete in 8 months, or up to 3 years
An administrative assistant supports the management, organization and facilitation of office activities and information.
Gain sought-after technology skills and a range of soft skills that will prepare you for work as an administrative professional in today’s demanding office environment. Learn how to provide administrative support in an office setting, acquire new computer and communications skills to help you earn a promotion or refresh skills as you rejoin the workforce.
Learn to use the most common MS Office software such as Word and Excel in a hands-on setting. Gain skills in the essentials of good file and records management. Learn to write for business needs, including effective letters, reports, presentations, e-mail and web content.
Build your abilities in communications and customer service as you improve your interpersonal effectiveness, facilitate team work, enhance productivity and foster win/win communication. Learn to assess and manage your own response and approach to conflict in the workplace.
Highlights and benefits
Earn a recognized credential | Enhance your career prospects
Become career-ready | Prepare for a career in accounting or support your small business needs
Real-world knowledge | Learn from experienced industry professionals
Gain hands-on experience | Demonstrate workplace competencies to potential employers
Learn Microsoft Office Pro
Consider the Microsoft Office Pro Extension Certificate to strengthen your skills in Word, Excel and PowerPoint. Two courses - Word, Level 1 and Excel, Level 1 - can be applied to both certificates.
View program
Course schedule
Course schedule by semester
| Fall (Sept. - Dec.) |
Winter (Jan. - April) |
Spring/Summer (May - Aug.) |
|
|---|---|---|---|
| File Management Basics | CL | CL | |
| MS Excel, Level 1 | CL | CL | |
| MS Word, Level 1 | CL | CL | |
| Building Customer Relations | ON | CL | |
| Writing in the Workplace | ON | CL | ON |
| Conflict Management | CL | ON | CL |
| Effective Interpersonal Communication | CL | ON | ON |
Legend
BL: Blended (Online & Classroom)
CL: Classroom
FT: Fast Track
ON: Online
IDS: Independent Study
P: Practicum
This schedule is subject to change. Courses start on various dates within each semester. Fall schedule and registration is available in June; Winter schedule and registration is available in November; and Spring/Summer schedule and registration is available in March.
Program questions?
