Customer Service Excellence

Customer Service Excellence Certificate of Completion

Live, Online

The demand for quality customer service in every industry is growing. Learn to build positive relationships with customers, communicate more thoughtfully, solve problems and make decisions more efficiently. Earn the trust and respect of others and understand how to diffuse conflict.


Live, Online Classes

Live, Online Class Requirements: You will use Google Suite (Google Classroom, Google Meet) to participate in this live, online class. You will need to access the class using your Mt. Royal credentials, through a laptop or desktop computer that has a functional webcam and microphone. A stable, reliable Internet connection is required.


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Contact us

For information about this program:
403.440.6861 or 1.888.392.3655
Mount Royal University, 4825 Mount Royal Gate SW, Calgary AB T3E 6K6

Customize this program for your organization through our Corporate Training unit.