Business Analysis

Business Analysis Extension Certificate




Our lean, focused program — taught by business analysts working in the industry — exposes you to a variety of best practices, proven tools and industry-recognized techniques that can be immediately applied in a range of business environments. Organizations seek qualified business analysts to enable change by defining business needs and recommending solutions that deliver real business value. This in-demand position also manages requirements and supports continuous improvement efforts for organizational success.

Whether you are looking to formalize your work experience or enter the field, you'll gain the foundational knowledge and skills to effectively understand business problems and opportunities, analyze needs and solutions, recommend strategies and facilitate stakeholder collaboration, in addition to learning to model, analyze, communicate and manage requirements and other business analysis information. Our courses follow the BABOK® Guide v3.


  • Earn a recognized credential to enhance your business analysis experience
  • Update your existing business analysis credentials
  • Earn professional development hours towards IIBA certification or re-certification

Program details

Format: Classroom, Online, Fast Track

Duration: Complete 8 required courses (120 hours). Can be completed within 1 semester up to a maximum of 3 years

The listed course hours indicate the estimated time to review the online learning units - your actual time spent completing assignments may vary.



Multi-level, competency-based certification is awarded through the International Institute of Business Analysis (IIBA ®). Certification is increasingly recognized as the benchmark of excellence for the business analysis professional. For an overview of certification requirements and upcoming Calgary Chapter events, please visit the IIBA ® website.

Mount Royal University Faculty of Continuing Education and Extension is proud to be an Endorsed Educational Provider (EEP™) of the IIBA®. All of the courses in the Business Analysis Extension Certificate automatically qualify towards the Professional Development hours required for IIBA® certification or re-certification.


An Overview of Business Analysis
Explore the role of today's business analyst while gaining industry-recognized skills, techniques and methods. Discover how to analyze a business situation, set business goals, elicit information and requirements, choose appropriate modeling techniques, and evaluate the benefits and value realized by a solution.

Subject (for registration): Business Analysis

Subject code: XBUA 10015 15 Hours. Fee: $565 
CRN 50132
Online May 3 - 30

Specify and Model Requirements
Explore techniques and practices for identifying and understanding the stakeholder requirements that define the solution scope. Key stakeholders have varying perspectives about requirements; by using a combination of visual models, discover and consolidate those perspectives.

Subject (for registration): Business Analysis

Subject code: XBUA 10016 15 Hours. Fee: $565
CRN 50134 Online May 17 - June 13

Business Process Modeling
Business process models help businesses understand what they do, and identify ways to do things better. Explore the goals and activities of business process modeling using a variety of approaches and tools, including process maps, organization modeling, SIPOC tables, use diagrams and decision modeling. Model and analyze an existing business process and design a new and improved business process.

Subject (for registration): Business Analysis

Subject code: XBUA 10004 15 Hours. Fee: $565
CRM 50030 Online May 31 - June 27

Strategic Business Analysis
Acquire techniques to help you discover, understand and communicate business needs. Identify effective ways to apply the capabilities of the organization to attain the desired business objectives. Apply a variety of techniques to understand and articulate the current capabilities of the organization including identify alternate ways of addressing the business need, conduct a feasibility assessment, assess risks to business value and communicate a change strategy. In addition, examine ways to evaluate the solution after implementation.

Subject (for registration): Business Analysis

Subject code: XBUA 10017 15 Hours. Fee: $565
CRN 30204 Online March 22 - April 18
CRN 70064 Online July 12 - Aug. 8

Facilitation Skills for Business Analysts
This highly interactive course provides you with a variety of facilitation techniques to actively engage stakeholders, elicit requirements, and encourage collaboration and consensus. Plan and lead a short facilitated workshop and receive feedback from your peers to help improve your facilitation skills.

Subject (for registration): Business Analysis

Subject code: XBUA 10019 15 Hours. Fee: $565
CRN 30205
Online March 8 - April 4
CRN 70093 Online June 28 - July 25

Plan and Manage Business Analysis Work
The business analysis plan is part of the overall project management plan, and describes the scope of the business analysis work, stakeholder participation, business analysis activities and deliverables, risks and plans for dealing with those risks. Learn how to apply techniques to plan and manage business analysis work, including stakeholder analysis, information management, prioritization, governance and risk analysis.

Subject (for registration): Business Analysis

Subject code: XBUA 10018 15 Hours. Fee: $565
CRN 50137 Online June 14 - July 11

Develop a Business Case
Business cases are developed to justify a course of action based on the benefits to be realized by a proposed solution, compared to the cost, effort and other factors to acquire and live with that solution. Learn how to construct an effective business case that sets realistic expectations about the change initiative and the business value of the resulting solution. Apply various techniques to estimate the business value based on a cost-benefit analysis, ROI and other measures of solution value.

Subject (for registration): Business Analysis

Subject code: XBUA 10007 15 Hours. Fee: $565
CRN 30137 Online April 6 - May 2
CRN 70096 Online July 26 - Aug. 22

Business Analysis Perspectives
Explore five areas of specialization in business analysis: information technology analysis, agile business analysis, business process management, business intelligence analysis and enterprise business analysis. Gain exposure to specialized techniques, methods and competencies, and the role of the business analyst in each.

Subject (for registration): Business Analysis

Subject code: XBUA 10020 15 Hours. Fee: $565
CRN 30526
Online April 12 - May 9
CRN 70098 Online Aug. 9 - Sept. 7


Tentative course schedule
(Sept. - Dec.)
(Jan.- April)
(May - Aug.)
An Overview of Business Analysis
Specify & Model Requirements
Business Process Modeling
Strategic Business Analysis
Facilitation Skills for Business Analysts
Plan & Manage Business Analysis Work
Develop a Business Case
Business Analysis Perspectives


Each course may be offered in a variety of formats. Check the “Courses and fees” tab for more information.

The schedule above is subject to change. Courses start on various dates within each semester. Fall schedule and registration available in June. Winter schedule and registration available in November. Spring/Summer schedule and registration available in March

Our Business Analysis instructors are among the best in Canada - or anywhere. They are experts in all aspects of business analysis. They are also eager to share their knowledge of and passion for business analysis with you. Meet:

Textbook (required)
A textbook is required for this program (approximately $100) A Guide to the Business Analysis Body of Knowledge ® (BABOK ® Guide) Version 3, International Institute of Business Analysis, 2015, available at the Cougars Campus Store. Search by Term and Department (XBUA). IIBA ® members can download a complimentary PDF copy of the BABOK ® Guide for their own personal and professional use from the IIBA website. Non-members can purchase a PDF copy.

Course materials
All additional required course materials are distributed online. Click here for information on how to access your course materials.

Click here for a full list of frequently asked questions about the Business Analysis Extension Certificate.

The market for business analysts is robust and rapidly growing. According to the U.S. Bureau of Labor, the job market for business analysts is expected to grow by 14% from 2014-2024.  Indeed, according to LinkedIn, business analysis was one of the skills most valued by employers in 2020. In addition, compensation for BAs is significantly above average. For more details, see the IIBA's most recent annual salary survey.

To learn more about the role of a business analyst, check out the IIBA's " In the Life of a BA" series, where real-world practitioners share their stories.

To view business analysis-related job postings currently available in Canada, please visit*

*The job opportunities posted on the above website are provided solely for the student's information. Mount Royal does not endorse, screen or evaluate these opportunities and has no control over the accuracy of the postings or the quality or safety of the opportunities advertised. It is the student's responsibility to investigate these opportunities to ensure that they are appropriate and meet the student's expectations.

An outstanding way to start or further your career as a business analyst.

Mark Zipprick
Business Analysis graduate

The workshop environment was very beneficial for learning from fellow classmates ... The interactive style of instruction was fun and educational.

Tami Sutley
Business Analysis Certificate student

...the courses provided a very good survey of BA concerns. I now know many more questions to ask.

Sean Drysdale
Business Analysis graduate

The Business Analysis program helps me in providing the link between IT and business for my organization, enabling better communication and understanding between the two groups.

Joey Choi Yee Suen, Telus
Business Analysis graduate


The IIBA EEP logo, IIBA, CBAP, Business Analysis Body of Knowledge and BABOK marks are wholly owned by IIBA and are used under license granted by IIBA.