Organizational Change Management Extension Certificate
Rapidly shifting social, economic, environmental and technological forces are drastically impacting the scope and speed of change in today’s organizations. As a result, the success of businesses, non-profits and government agencies hinge on the ability to quickly and cost-effectively adapt, innovate and evolve.
But change is difficult for both people and organizations. This requires effective change management, which is a set of principles and practices applied to the human aspects of executing major change initiatives in organizational settings.
The practical, hands-on Organizational Change Management program teaches highly sought-after skills for leading, facilitating and sustaining organizational change. Working interactively with all levels of change professionals, students will learn the principles of change management, as well as real-world techniques and strategies for planning, managing and responding to change.
Necessary organizational changes may be incremental, such as evolving processes and making ongoing quality improvements, or more transformational, including installing new technology, creating new products and services, or integrating a merger. Regardless of the scale of change, however, this program’s unique combination of theory and practice will enable students to help their organizations meet the challenges of today’s highly competitive global marketplace.
This program is eligible towards Blue Seal Certification.
MRU Think Talks: Joanne Leskow
Grad Spotlight: Larissa Featherstone
- Acquire knowledge and techniques for leading or supporting change in your organization
- Build organizational change management skills into your portfolio of professional skills
- Prepare for a career that includes organizational change management in a variety of fields
- Complete the 5 required courses (75 hours)
- Can be completed within 1 semester up to a maximum of 3 years
- Students are recommended to complete Change Management Fundamentals prior to any other courses.
All courses in this program are offered every Fall, Winter & Spring semester.
Note: The following courses have required pre-readings. Please register and purchase your textbooks early. Pre-readings to be completed will be sent to students approximately one week prior to the course start date.
Change Management Fundamentals
The ever-accelerating pace of change is driving organizational strategy and performance at every level. Explore the foundations of change management for organizational success, including essential concepts, the role of a change leader, and the change management life cycle. Gain practical insight into the impacts of change and the importance of change management as a strategic role and discipline.
Textbooks (required): These 2 sold as a set: The Change Leader's Roadmap: How to Navigate Your Organization's Transformation, 2nd Ed. (2010), Linda Ackerman Anderson and Dean Anderson, AND Beyond Change Management: How to Achieve Breakthrough Results Through Conscious Change Leadership, 2nd Ed. (2010) Linda Ackerman Anderson and Dean Anderson. Available at the BookStore.
|Subject code: XCMT 10001||15 Hours. Fee: $479|
|CRN 30454 ||2 classes||Jan. 26 - 27||8:30 a.m. - 5 p.m.||Fri., Sat.|
Preparing for Change
Develop an understanding of the issues and environmental requirements needed for change to successfully take place. Discover tools and techniques for assessing organizational readiness, capacity and preparedness for change. Key topics include the behavioural, generational, geographical and cultural dimensions of managing change, as well as stakeholder impact analysis and negotiating support for change.
Textbooks (required): These 2 are sold as a set: The Change Leader's Roadmap: How to Navigate Your Organization's Transformation, 2nd Ed. (2010), Linda Ackerman Anderson and Dean Anderson, AND Beyond Change Management: How to Achieve Breakthrough Results Through Conscious Change Leadership, 2nd Ed. (2010) Linda Ackerman Anderson and Dean Anderson. Available at the BookStore.
|Subject code: XCMT 10002||15 Hours. Fee: $479|
|CRN 30455 ||2 classes||Feb. 9 - 10||8:30 a.m. - 5 p.m.||Fri., Sat.|
Leading and Implementing Change
Change management requires focused, strategic planning and implementation. Learn practical strategies and techniques for creating a change management plan and executing it throughout the change management life cycle. Case studies and real-world examples guide you step-by-step through each stage of planning, communicating and implementing change to achieve desired results. Discover the value of becoming a change leader.
Textbooks (required): These 2 sold as a set: The Change Leader's Roadmap: How to Navigate Your Organization's Transformation, 2nd Ed. (2010), Linda Ackerman Anderson and Dean Anderson, AND Beyond Change Management: How to Achieve Breakthrough Results Through Conscious Change Leadership, 2nd Ed. (2010) Linda Ackerman Anderson and Dean Anderson. Also required: Making the Most of Change, 4th Edition (25th Anniversary Edition) (2017) William Bridges. All textbooks are available at the BookStore.
|Subject code: XCMT 10003||15 Hours. Fee: $479||Choose 1 of the CRN's below|
|CRN 90258 ||2 classes||Nov. 17 - 18||8:30 a.m. - 5 p.m.||Fri., Sat.|
|CRN 30456||2 classes||March 9 - 10||8:30 a.m. - 5 p.m.||Fri., Sat.|
Managing and Sustaining Change
No change is complete without measurable and enduring results. Examine specific tools and methods for defining metrics and assessing the success of implemented change efforts. Gain strategies for correcting the course of change, gathering and analyzing lessons learned, identifying opportunities for further improvement and applying best practices to sustain the gains.
Textbook (required): These 2 are sold as a set: The Change Leader's Roadmap: How to Navigate Your Organization's Transformation, 2nd Ed. (2010), Linda Ackerman Anderson and Dean Anderson, AND Beyond Change Management: How to Achieve Breakthrough Results Through Conscious Change Leadership, 2nd Ed. (2010) Linda Ackerman Anderson and Dean Anderson. Available at the BookStore.
Textbook (recommended): Managing Transitions: Making the Most of Change, 4th Edition (25th Anniversary Edition) (2017) William Bridges. Available at the BookStore.
|Subject code: XCMT 10004||15 Hours. Fee: $479||Choose one of the CRNs below|
|CRN 90259 ||2 classes||Dec. 1 - 2||8:30 a.m. - 5 p.m.||Fri., Sat.|
|CRN 30466||2 classes||April 6 - 7||8:30 a.m. - 5 p.m.||Fri., Sat.|
Leaders, Culture and Change
Exemplary leaders use the power of shared vision and instill hope for a better future. Explore leadership and culture as two sides of the same coin, including the leader’s role in building high engagement and high performance cultures. Discover specific strategies and techniques for managing change, including appreciative inquiry, strategic planning and employee engagement. Textbooks for this class are listed below.
Textbooks (required): The Leadership Challenge, 6th Ed., available at the BookStore.
|Subject code: XLEA 10002||15 Hours. Fee: $479||Choose one of the CRNs below|
|CRN 90149 ||2 classes||Dec. 8 - 9||8:30 a.m. - 5 p.m.||Fri., Sat.|
|CRN 90637 ||2 classes||Dec. 15 - 16||8:30 a.m. - 5 p.m.||Fri., Sat.|
|CRN 30660 ||Online||March 12 - April 8|
|CRN 30910 ||2 classes||April 27 - 28||8:30 a.m. - 5 p.m.||Fri., Sat.|
Joanne has been a student and advocate of leadership development, change and corporate culture for two decades. She has provided culture leadership and training to a variety of organizations, most recently at WestJet Airlines, where her contributions were instrumental in their success and attainment of Canada’s Most Admired Corporate Culture and admission to the Corporate Culture Hall of Fame.
With practical business experience, she brings years of design and facilitation expertise into the classroom. In addition to leadership functions with small, medium and large enterprises, Joanne is a successful entrepreneur who understands the practical application of leadership and change principles. She is experienced at both strategic development and tactical program implementation and her learning modules have been distributed nationally.
Joanne is an award-winning speaker, consultant and educator who has inspired and informed Mount Royal University audiences and learners since 2009. She is privileged to work with diverse learners.
Tom Morin began his career in the Canadian military. For the past 20 years, he has contributed in the global energy industry as a leader, project manager and technical specialist. His 30 years of diverse international experience has informed his perspectives on organizational change, leadership development and workplace effectiveness. Tom's education and experience spans various technology disciplines, in addition to change management, human resources management, occupational health and safety, leadership development, facilitating adult learning, and coaching. As well as working in the energy industry, he also provides coaching and consulting services to high-performing teams, leaders and emerging leaders in the areas of leadership development, improving individual and team effectiveness, and helping people find meaning in their relationship with the world of work.
Along with several university certificates, Tom holds a diploma in Engineering Technology from SAIT Polytechnic, a Master of Arts in Interdisciplinary Studies from Royal Roads University, and he is currently enrolled in the Doctor of Social Science program at Royal Roads. His research interests include leadership development, organizational behaviour and occupational satisfaction.
When not working or studying, Tom and his wife spend their time in the mountains, travelling and checking out the local restaurant scene.
Please review individual textbook requirements under "Courses and Fees" for each course. Some textbooks are used in more than one course. All textbooks are available at the BookStore. Mandatory course materials are distributed online via Blackboard. Please bring a print or electronic copy to class.
For information about this program:
403.440.6013 or 1.888.392.3655
Mount Royal University, 4825 Mount Royal Gate SW, Calgary AB T3E 6K6
Customize this program for your organization through our Corporate Training department.