Illustration of a bunch of different objects both school related and home related.

Welcome back

Services and supports

Mount Royal University’s resources are available to help students, faculty and staff navigate the new teaching and learning environment by providing support and resources through alternative delivery methods.

 

Where to get textbooks and resources

The University Library

MRU’s Subject Specialists can be reached via email or text to assist students through research-based projects. Contactless pickup as well as digitization requests are available for students to gain access to hardcopy library materials.

Cougars Campus Store

Free contactless pickup will be listed as an option when placing orders online through the campus store until Oct. 15. All online orders placed by those living in the Calgary area including all surrounding communities within the Cochrane, Airdrie and Okotoks borders will be fulfilled by free contactless pickup or be shipped at a flat rate of $10 (regardless of the purchase amount). All contactless pickup orders will be available for pickup from Lot 4. If you live outside of the Calgary area we will ship your order, with free shipping on orders over $100.

All OneCard requests are to be submitted online and will be available for pedestrian pickup in Lot 4. Please allow three business days for processing.

Visit the Cougars Campus Store Fall 2020 Remote Services & Supports page for detailed instructions for contactless pickup and returns, shipping, order fulfillment, OneCards, textbooks, print services and sponsored student information.

On campus dining

The Table, located on the second floor of Main Street, is open providing fresh food and beverages on campus! Purchases can be made by debit or credit card, or through your OneCard with the purchase of a new MRU Dining Plan. Cash transactions are unavailable at this time. View full details on the MRU Dining Plans available to those living in Residence, to students with in-person learning exceptions, and to employees.

Snacks and drinks can also be purchased from various vending machines located around campus.

Where to park

Parking is available in Lot 2 and the East Gate parkade. Parking is free for the first 30 minutes and then a significantly reduced flat rate of $5 per day applies. Payment is contactless using the HotSpot app (fees apply). Pay stations are not running.

Employees can purchase a parking permit for Lots 3 and A to park starting Sept. 1. Employees can sign up for a spot now using the MRU Parking Portal. Parking permits for the Fall 2020 semester in Lot 3 and Lot A are temporary.

Reduced parking rates and available lots are continuously under review and subject to change. For full details on parking and the payment process, visit the parking and transportation website.

Which services for students, faculty and staff are open?

Service
(see links for contact information)
Hours
(Monday to Friday)
Telephone
or online appointments
In-person appointments Location
Academic Advising 8:30 a.m. – 4:30 p.m.
Academic Development Centre 8:30 a.m. – 4:30 p.m.
Accessibility Services 8:30 a.m. – 4:30 p.m.
Admissions and Recruitment 8:30 a.m. – 4:30 p.m.
Continuing Education and Conservatory Registration 8:30 a.m. – 4:30 p.m.
Cougars Campus Store
- Textbooks
- OneCard
- Parking
- Printing
8:30 a.m. – 4:30 p.m.
Early Support 8:30 a.m. – 4:30 p.m.
Health Services Medical Clinic 8:30 a.m. – 4:30 p.m. U220
Information Technology Services 8 a.m. – 5 p.m.
(Monday – Thursday)
8 a.m. – 4 p.m.
(Friday)
Iniskim Centre 8:30 a.m. – 4:30 p.m.
Library 8 a.m. – 8 p.m. (Monday – Thursday)
8 a.m. – 5 p.m.
(Friday) 10 a.m. – 6 p.m. (Sunday)
First floor opens Aug. 24 Riddell Library and Learning Centre (EL)
MRU Injury & Prevention Clinic 8 a.m. – 4:30 p.m. U224
Registrar’s Office 8:30 a.m. – 4:30 p.m.
Residence 8:30 a.m. – 6 p.m. (effective Aug. 31) Email only West Residence, building B
Student Awards and Financial Aid 8:30 a.m. – 4:30 p.m.
Student Community Standards 8:30 a.m. – 4:30 p.m.
Student Counselling Services 8:30 a.m. – 4:30 p.m.
Student Learning Services 8:30 a.m. – 4:30 p.m.
The Table 7:30 a.m. – 2 p.m. (Monday - Friday) Main Street, second level

 

What buildings are open, to whom and when?

Most areas on campus have limited or no public access. Students who are participating in an approved in-person course and employees who are part of an approved reopening plan may come to campus. All other students and employees are asked to not come to campus unless necessary.

Building Hours open Access point OneCard access Intercom access
Lincoln Park Main Building (public access to Health Services and MRU Injury & Prevention Clinic) Mon. to Fri.
7:30 a.m. to 8 p.m.
On weekends from 8:30 a.m. to 6:30 p.m.
West Gate and East Gate Yes Yes
Arts Building (EA) Mon. to Fri.
7:30 a.m. to 8 p.m.
On weekends from 8:30 a.m. to 6:30 p.m.
Doors closest to RLLC Yes No
Bissett Building (EB) Mon. to Fri.
7:30 a.m. to 8 p.m.
On weekends from 8:30 a.m. to 6:30 p.m.
Doors closest to parkade Yes No
Recreation wing (Recreation facilities and entrance closed) Mon. to Fri.
7:30 a.m. to 8 p.m.
On weekends from 8:30 a.m. to 6:30 p.m.
Access via West Gate or East Gate only Yes Yes
Wyckham House (public access to Wyckham Pharmacy and Dental Choice) Mon. to Fri.
7:30 a.m. to 8 p.m.
On weekends from 8:30 a.m. to 6:30 p.m.
Access via West Gate Yes Yes
Riddell Library and Learning Centre (EL) Mon. to Thurs. from 8 a.m. to 8 p.m. Friday 8 a.m. to 5 p.m. Sunday from 10 a.m. to 6 p.m. Access to the first floor of the RLLC will be available through the west entrance for all new and returning students registered for fall 2020 courses. Yes No
Taylor Centre for the Performing Arts (ED) Closed
Roderick Mah Centre for Continuous Learning (EC) Closed with very limited access to some employees and students in select programs.
Residences Only open to residents