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Welcome back

Welcome back students

Mount Royal University’s faculty and staff have prepared digital tools and in-person protocols to help you get the most out of your learning experience in the upcoming semester. We are dedicated to helping you navigate your learning environment by providing continuous support and resources.

 

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Alternative delivery

As an MRU student, most of your classes will be offered through alternative delivery – like online lectures – but you may have in-person course components that require you to come to campus, attend a field school or participate in an off-campus activity with other students.

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Online activities

What to expect from your program and courses

You will receive course details, including learning expectations, delivery methods, assessment and contact information from your professor on your first day of class.

Technical requirements

Course material is delivered through Blackboard, Google Drive, Gmail and Google Meet. These approved applications are all available to you as part of your Mount Royal Google account. Visit the Information Services page for students to learn more.

The current version of most web browsers support Blackboard. Visit the Blackboard-supported web browser page to learn more.

Minimum technical requirements

The technology you have at home may be sufficient for remote learning. If you’re buying something new, ITS recommends the following baseline hardware requirements:

  • Chromebook: 15”, RAM 4 GB (min.), hard drive 32 GB+
  • iPad: ability to run current iOS 13.6
  • Android tablets: ability to run current Android 10 OS
  • Laptop or desktop: i5 (min), RAM 8 GB (min.), hard drive 256 GB+ SSD
  • Apple laptop: Macbook Air i3 (3.2GHz), 8GB/256GB

Virtual Computer Labs

The new MRU Virtual Computer Lab (vLab) service by Apporto provides 24/7 access to specialized instructional and classroom applications such as SPSS, MATLAB, Minitab, ArcGIS, R Studio and more. All you need is an internet browser running on your favourite device; PC, laptop, Mac or Chromebook. Find out how to access and use vLab.

Where to get your textbooks and resources

The University Library

MRU’s Subject Specialists can be reached via email or text to assist students through research-based projects. Contactless pickup as well as digitization requests are available for students to gain access to hardcopy library materials.

Cougars Campus Store

Free contactless pickup will be listed as an option when placing orders online through the campus store until Oct. 15. All online orders placed by those living in the Calgary area including all surrounding communities within the Cochrane, Airdrie and Okotoks borders will be fulfilled by free contactless pickup or be shipped at a flat rate of $10.00 (regardless of the purchase amount).

All contactless pickup orders will be available for pickup from Lot 4. If you live outside of the Calgary area we will ship your order, with free shipping on orders over $100.

All OneCard requests are to be submitted online and will be available for pedestrian pickup in Lot 4. Please allow three business days for processing.

Visit the Cougars Campus Store Fall 2020 Remote Services & Supports page for detailed instructions for contactless pickup and returns, shipping, order fulfillment, OneCards, textbooks, print services and sponsored student information.

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On campus activities

If you have an in-person course component on campus this semester, we want you to know that Mount Royal is taking the appropriate precautions to promote a safe learning environment and reduce the spread of COVID-19.

The health and safety of the MRU community is everyone’s responsibility.

As a student on campus, here is what you need to know:

  1. Ensure you have a valid OneCard to get into campus buildings.
  2. Complete the one-time required COVID-19 on-campus orientation before returning to campus.
  3. Every day, before you come to campus, submit an online Health Declaration form. Remember to stay home if you are ill.
  4. When you are on-campus for learning:
    • Enter buildings on your own by swiping your OneCard.
    • Disinfect your hands with sanitizer when entering campus buildings.
    • Wear a mask or face covering while indoors on campus.
    • Wear a mask or face covering outdoors if you can’t maintain a 2 metre distance from others.
    • Practise proper hand hygiene and wash your hands frequently.
    • Be sure to comply with all occupancy and directional signage.
    • Practise physical distancing and leave campus once your course is over.
    • Consider downloading the ABTraceTogether mobile app.

What to do if you feel sick

If you develop COVID-19 signs and symptoms notify your instructor and go home immediately. Ensure you have arrangements to get home safely; do not use public transportation, ride-sharing services or taxis. Isolation spaces on campus are available if you cannot drive yourself home and must wait to be picked up.

What to expect from your program and courses

  • You will receive course details including learning expectations, delivery methods, assessment and contact information from your professor on your first day of class.
  • Student attendance will be taken by your professor every day.

What to expect on campus

  • Access to most campus buildings is restricted and room occupancy is limited.
  • We are cleaning more often and signs will be in place to remind you to physically distance, follow single-direction arrows in hallways and practise healthy hand hygiene.
  • Depending on the size of the washroom two to three people will be permitted to use it at any given time.
  • Elevators are limited to one person at a time. An aide may help anyone needing assistance.
  • Seating is limited and spread out in common areas.
  • Bottle-refill stations are available, but all water fountains will be out of service.
  • The Table, located on the second floor of Main Street, is open providing fresh food and beverages on campus. Snacks and drinks can also be purchased from various vending machines located around campus. Food and beverages are not permitted in labs or classrooms.

Where to park

 

Parking is available in Lot 2 at the West Gate entrance and the East Gate parkade. Parking is free for the first 30 minutes and then a significantly reduced flat rate of $5 per day will apply (compared with $17 during normal operations). Reduced parking rates and available lots are continuously under review and subject to change.

Payment will be contactless using the HotSpot app (fees apply). Pay stations will not be running. For full details on parking and the payment process, visit the parking and transportation website.

Where to study and work

Study spaces and computer labs

All new and returning students registered for fall 2020 courses will be able to access study spaces and computer labs located on the main floor of the Library using their OneCard.

Access will be limited, masks will be mandatory in common areas, group rooms will be single-user and all furniture will be re-arranged for social distancing. Additional cleaning will take place throughout the open hours and later; users will be provided with wipes to clean their own workspaces upon arrival. At this time, the Service Desk, Maker Studio, Experience Lab and Viz Classroom will remain closed and services will be virtual or contactless.

Printers will not be available in the Library for the Fall 2020 semester. Students requiring print services can do so through the Cougars Campus Store by sending their PDF files to print@mtroyal.ca. Please include your phone number, required print quantities, colour printing preference (colour or black and white) and your preferred method of delivery or pickup in your email. Your printed files can be shipped and standard rates will apply or you can schedule an appointment for pedestrian pickup. A representative from the Cougars Campus Store will call you to collect payment information.

Where to eat

 

The Table, located on the second floor of Main Street, is open providing fresh food and beverages on campus! Purchases can be made by debit or credit card, or through your OneCard with the purchase of a new MRU Dining Plan. Cash transactions are unavailable at this time. View full details on the MRU Dining Plans available to those living in Residence, to students with in-person learning exceptions, and to employees.

Snacks and drinks can also be purchased from various vending machines located around campus.

Where to get your textbooks and resources

The University Library

MRU’s Subject Specialists can be reached via email or text to assist students through research-based projects. Contactless pickup as well as digitization requests are available for students to gain access to hardcopy library materials.

Cougars Campus Store

Free contactless pickup will be listed as an option when placing orders online through the campus store until Oct. 15. All online orders placed by those living in the Calgary area including all surrounding communities within the Cochrane, Airdrie and Okotoks borders will be fulfilled by free contactless pickup or be shipped at a flat rate of $10.00 (regardless of the purchase amount). All contactless pickup orders will be available for pickup from Lot 4. If you live outside of the Calgary area we will ship your order, with free shipping on orders over $100.

All OneCard requests are to be submitted online and will be available for pedestrian pickup in Lot 4. Please allow three business days for processing.

Visit the Cougars Campus Store Fall 2020 Remote Services & Supports page for detailed instructions for contactless pickup and returns, shipping, order fulfillment, OneCards, textbooks, print services and sponsored student information.

Illustration of a bunch of different objects both school related and home related.

Off campus activities

If you have an in-person course component that will take place off campus this semester, we want you to know that Mount Royal is taking the appropriate precautions to promote a safe learning environment and reduce the spread of COVID-19.

The health and safety of the MRU community is everyone’s responsibility.

As a student in a field school or off-campus activity with other students, here is what you need to know:

  1. Every day, before you begin your field school, or off-campus activity submit an online Health Declaration form.
  2. When you are doing in-person learning:

What to do if you feel sick

If you develop COVID-19 signs and symptoms, notify your instructor and go home immediately. Ensure you have arrangements to get home safely; do not use public transportation, ride-sharing services or taxis. Isolate from others if you cannot drive yourself home and must wait to be picked up.

What to expect from your field school or off-campus activity

You will receive course details, including learning expectations, delivery methods, assessment, and contact information from your instructor on your first day of class.

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Frequently asked questions

Student support and services

While MRU’s campus is mostly closed, many areas are providing online support and services during office hours from 8:30 a.m. to 4:30 p.m. on weekdays. Connect directly with each department, or review the commonly asked questions below.

 

How do I determine my course schedule and find details about my courses?

The Fall 2020 Semester will primarily be delivered using alternate delivery methods with limited exceptions as outlined by the Fall 2020 in-person courses list. Review the list for courses which have components that will require in-person attendance, and refer to the Frequently Asked Questions for in-person classes if it applies to you.

After determining if any in-person classes apply to you, follow these steps to learn more about how each of your courses will be delivered via alternate delivery methods.

 

Can students still get an appointment with a counsellor at Student Counselling Services?

Student Counselling Services is conducting appointments via telephone or video: see the Student Counselling website for more information. To discuss your options or to book, change, or cancel an appointment, please call 403.440.6362 or email counselling@mtroyal.ca. Be sure to include your name and a call-back number. An administrative assistant will call you back as soon as possible.

 

How do I contact Accessibility Services?

Please go to the Accessibility Services website for details on accommodations. You can also email accessibility@mtroyal.ca.

 

Can I still get an appointment for dating, domestic and sexual violence concerns or human rights issues?

Yes. Appointments are available either by phone or Google Meet for dating, domestic and sexual violence services and human rights advising.

 

Is the Iniskim Centre open?

The Iniskim Centre is closed. If you need to set up an online appointment, please contact the program coordinator to arrange.

 

If Alberta Health Services confirms that I have COVID-19, who should I notify and what are the academic implications?

Students should notify their instructor or relevant contact who will let them know of the academic implications.

 

Who should I tell if I know another student has COVID-19?

This is private and confidential medical information and it should only be shared between the student and the instructor and/or another relevant employee at Mount Royal.

 

Will professors be flexible with attendance and assignments if students feel unwell?

Faculty have the authority to determine the methodology by which they arrive at the final course grade and are encouraged to ensure students are not disadvantaged for circumstances beyond their control.

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Health declaration form

Students should only be coming to campus as required. Complete the health declaration form before you access campus buildings in order to participate in approved learning exceptions and research and access services and supports that are not being offered remotely. This also applies to students attending field schools or participating in off-campus activities with other students. You are required to fill out this form daily.

Not sure which faculty you are in? Find your program and faculty here.

 

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