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Pillars of Management - and - Management Development Programs

E-mail: cebusiness@mtroyal.ca
Information: 403.440.6013 or toll-free 1.888.392.3655
Register: Start here
Location: Lincoln Park Campus, 4825 Mount Royal Gate SW  

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Pillars of Management ProgramManagement Development Program | Required Courses
Optional Courses | More Optional CoursesStudent Testimonials

PILLARS OF MANAGEMENT CERTIFICATE OF COMPLETION SCHEDULE
Required CoursesSpring '14
(May-Jun.)
Fall '14
(Sept.-Dec.)
Winter '15
(Jan.-Apr.)
Effective Workplace Communication
Human Resource Basics
Understanding Leadership
Understanding and Using Financial Information
The above schedule is subject to change. Courses start on various dates within each semester.
Fall schedule and registration available in June. Winter schedule and registration available in November. Spring/Summer schedule and registration available in March.

Pillars of Management Certificate of Completion

Complete your Pillars of Management Certificate of Completion in just four weeks!

Gain management survival skills with our four-course Pillars of Management Certificate of Completion, developed in consultation with human resource and training experts. Get a solid foundation in four main areas of management: communications, human resources, financial/operational and leadership.

Earning Your Pillars of Management Certificate of Completion
Earn your Pillars of Management Certificate of Completion by completing the 4 required courses (60 hours). 

MANAGEMENT DEVELOPMENT CERTIFICATE SCHEDULE
Required Courses
(Pillars of Management)
Spring '14
(May-Jun.)
Fall '14
 (Sept.-Dec.)
Winter "15
(Jan-Apr.)
Effective Workplace Communication
Human Resource Basics
Understanding Leadership
Understanding and Using Financial Information
Optional Courses
Choose 140 hours to complete your full Management Development Certificate.
Spring '14
 (May-Jun.)
 Fall '14
(Sept.-Dec.)
Winter '15
(Jan.-Apr.)
Business Aptitude Courses   
Fundamentals of Financial Management (15 hr.)   
Increasing Your Influence (7.5 hr.) 
Emotional Intelligence at Work
(15 hr.)
Communication Courses   
Professional Networking: Making Connections (15 hr.)   
Professional Business Presentations (15 hr.)(go to Optional Courses)
Effective Business Writing (15 hr.)(go to Optional Courses)
Human Resource Courses   
Interviewing Strategies (15 hr.)
Managing High Performance Teams (15 hr.)
Performance Management (15 hr.) 
Coaching in the Workplace, Lvl. 1
(15 hr.)
Coaching in the Workplace, Lvl. 2
(15 hr.)
   
Employee Retention for Managers
(15 hr.)
 
Employee Relations (15 hr.)
Diversity Management (15 hr.)   
Organizational Learning, Development and Training (15 hr.)
Organizational Effectiveness
 (15 hr.)
Employee Engagement (15 hr.) 
Operations Courses   
Supervision - A Tool Kit of Core Skills (21 hr.)
Effective Facilitation for Managers and Leaders (15 hr.) 
Time and Priority Management
(15 hr.)
   
Succession Planning for Managers (15 hr.) 
Professional Sales Fundamentals
(15 hr.)
   
(go to Optional Courses)
A Roadmap for Change: Change Management Fundamentals
(15 hr.)
   (go to Optional Courses)
The above schedule is subject to change. Courses start on various dates within each semester.
Fall schedule and registration available in June. Winter schedule and registration available in November. Spring/Summer schedule and registration available in March.

Management Development Extension Certificate

Put your prior learning to good use!

Once you've earned your Pillars of Management Certificate of Completion by completing the 4 Required Courses (above), you can further enhance your knowledge and training by taking an additional 140 hours of courses to earn a full Management Development Extension Certificate.

Earning Your Management Development Extension Certificate
Complete the Pillars of Management Certificate of Completion - these 4 courses are the Required Courses for the full Management Development Extension Certificate. Earn the full Certificate by selecting a minimum of 140 additional hours of optional courses.

The Certificate may be completed within 1 semester or extended over 3 years. You may also register in individual courses provided you meet prerequisites.

Career Outlook
Management  and training skills are applicable in any managerial or supervisory position, whether it is new to you or you have been in the role for some time. Completion of these programs may qualify you for advancement or entry into a managerial role.

IMPORTANT! Course materials will be available to registered students a week prior to course start date via e-mail link.Please bring an electronic or printed copy to class.

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Pillars of Management Certificate of Completion / 
Required Courses for Management Development Certificate

Effective  Workplace Communication 
Strong communication skills are crucial for outstanding performance and career advancement. People are not born with effective communication skills; they must be learned. Discover practical techniques for improving communication skills, including communicating more clearly, active listening, non-verbal communication and electronic communication.

Subject code: XMGD 2000415 Hours. Fee: $389
CRN 500332 classesMay 13-148:30 a.m.-5 p.m.Tue.,Wed.

Human Resource Basics for Managers
Gain a fundamental overview of human resources management. Acquire an appreciation and basic comprehension of legislation affecting employees, knowledge regarding the recruitment/selection process, training and development, and managing day-to-day performance.
Note: This course is recommended for students with little to no HR experience.

Subject code: XMGD 2002015 Hours. Fee: $389
CRN 500342 classesMay 2-38:30 a.m.-5 p.m.Fri.,Sat.

Understanding Leadership
Learn how to become an outstanding leader as you explore the concept of leadership and identify leadership functions and roles. Participate in hands-on activities that help you understand what effective leadership entails. Discover the difference between leadership and management and be able to apply theoretical concepts to your job the very next day.

Subject code: XMGD 2001715 Hours. Fee: $389
CRN500352 classesMay 7-88:30 a.m.-5 p.m.Wed., Thu.

Understanding and Using Financial Information
Cut through the fog of accounting jargon, and contribute and manage finances more effectively. Discover how to interpret, evaluate and analyze financial statements. Using ratio analysis, assess the performance of a business from the balance sheet, income statement and other financial information.
Note: Please bring a calculator to class.

Subject code: XMGD 2000315 Hours. Fee: $389
CRN 50032 2 classesMay 2-38:30 a.m.-5 p.m.Fri., Sat.
CRN 50493OnlineMay 23-Jun. 20  

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Optional Courses to Complete Your Management Development Certificate

Choose a minimum of 140 hours from the courses listed below to earn your full Management Development Extension Certificate.

Emotional Intelligence at Work
Emotional intelligence impacts success and happiness at home and work. It helps us motivate ourselves, manage stress, embrace change, strengthen relationships and resolve conflict. Become aware of, identify, and analyze and manage individual and group emotions. Unlike IQ, EQ (EI) is a skill that can be improved through education and practice. Subject code: XMGD 10045.
Textbook  (required): Available at the BookStore.

  • Textbook and online EQ appraisal: Bradberry and Greaves (2009), Emotional Intelligence 2.0. Important Note: This textbook comes with an online link and password to complete an online EQ self appraisal. Only NEW textbooks provide access to the online assessment. You must complete, print and bring your appraisal to the first day of class.
  • Assessment tool: Thomas Killmann, Conflict Style Mode Instrument
Subject code: XMGD 1004515 Hours. Fee: $389
CRN 502672 classesJun.13-208:30 a.m.-5 p.m.Fri.

Time and Priority Management
Imagine less stress and higher productivity in your job! Establish an action plan that applies proven strategies for handling multiple and conflicting tasks, controlling paperwork and staying focused on activities that have the greatest impact on desired results. Apply these empowering concepts to work, family and community to achieve balance in your life.

Subject code: XMGD 10018Not offered this semester.

Managing High Performance Teams
An effective team is greater than the sum of its individual parts. This course arms you with the tools necessary to develop your own high performance team. Topics include the stages of team development, common pitfalls to avoid in developing teams, conflict resolution, creating the player attitude and mapping team capabilities. 

Subject code: XMGD 2001515 Hours. Fee: $389
CRN 501992 classesJun. 6-78:30 a.m.-5 p.m.Fri., Sat.

Supervision - A Tool Kit of Core Skills
Acquire the core skills and knowledge needed to supervise and manage others effectively. The “tool kit” of skills helps you to be more confident in your management role. Topics include the roles and responsibilities of a supervisor, delegation, effective communication, motivation and performance management.

Subject code: XMGD 2000121 Hours. Fee: $399
CRN 501943 classesMay 28-308:30 a.m.-4:30 p.m.Wed., Thu., Fri.

Effective Facilitation for Managers and Leaders
In today’s organizations, effective facilitation skills are essential. Explore techniques and strategies to manage meetings and work sessions that are productive and reach desired outcomes. Gain insight into the role of the facilitator to identify objectives, manage participation and conflict, build trust and rapport, and develop action plans.

Subject code: XMGD 1004615 Hours. Fee: $389
CRN 305932 classesApr. 14-158:30 a.m.-5 p.m.Mon., Tue.

Fundamentals of Financial Management
Examine the budget process and the concepts of profitability and cash flow management, be introduced to the concept of time/value of money and gain a strong base to make financial decisions. For non-financial individuals who have to deal with financial information.
Note: Please bring a calculator to class.

Subject code: XMGD 20021Not offered this semester.

Professional Networking: Making Connections and Building Relationships
Connecting with the right people puts you on the path to success. Being able to access key decision makers saves you time, energy and money. Recognize that you are networking every place you go. Smart networking means building strong relationships that benefit both sides. Gain insight into the art of networking and develop a personal networking action plan.

Subject code: XMGD 10039Not offered this semester.

Coaching in the Workplace, Level 1   
How can you get the best out of those you manage and lead? Coaching those that you manage is an effective, powerful and satisfying approach. Be introduced to basic coaching models, giving and receiving feedback, as well as coaching tips and tools. Role play coaching sessions and develop an action plan. 

Subject code: XMGD 1002115 Hours. Fee: $389
CRN 500842 classesJun. 23-248:30 a.m.-5 p.m.Mon., Tue.

Coaching in the Workplace, Level 2   
Apply your understanding of coaching theory and practice, and refine your skills so that they become natural to your way of working. This advanced-level coaching course concentrates on the practising and refining of skills useful to everyday situations in the workplace.
Note: We strongly recommend completion of Coaching in the Workplace, Level 1 before registering in this course.

Subject code: XMGD 10034Not offered this semester.

Increasing Your Influence
Gain valuable insight into what it takes to be a valued team member in today's workplace. This course provides useful techniques for managing situations where you have ample responsibility yet may not have the authority over others to make things happen. Deepen your understanding of how leaders and followers are interconnected in a team environment.

Subject code: XMGD 20031Not offered this semester

Performance Management 
A strong, integrated performance development and review program is about growing your employees, tapping into their strengths and adding new skills, utilizing a strength-based approach to performance management. This approach is designed on the principles that engaged employees have a direct impact on client/customer engagement, peer/staff relationships and bottom-line business results.

Subject code: XMGD 20030Not offered this semester

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More Optional Courses

You can select some of these courses from other certificate programs to count toward your 140 hours of optional courses to complete your Management Development Extension Certificate.

Interviewing Strategies
Course details

Employee Engagement
Course details

Employee Retention for Managers
Course details

Professional Business Presentations
Course details

Effective Business Writing
Course details

Project Management: An Overview
Course details

Employee Relations
Course details

A Roadmap for Change: Change Management Fundamentals
Course details

Diversity Management
Course details

Organizational Learning, Development and Training
Course details

Organizational Effectiveness
Course details

Professional Sales Fundamentals
Course details

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Student Testimonials 

"If you want to be a leader this course will guide you in the right direction."

- Brennan Schumaker, City of Calgary

"An excellent tool for business related problem solving."

- Craig Robertson, Team Supervisor, Calgary Police Service

"Excellent way to tie it all together. The instructor was very good, knowledgeable and approachable."

- Margaret McCaughey, ATB Financial

"The course included a review of the basics with an excellent explanation of the theories and processes for financial management."

- Michael Spears

"A worthwhile course. Good introduction to finance."

- Joy Kondra, Smiths Medical

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