Administrative Assistant

Administrative Assistant Extension Certificate


Required Courses | Optional Courses | Register | Contact Us

Acquire sought-after technology skills as well as a range of “soft skills” to prepare you for an administrative role in today’s demanding office environment. In a hands-on setting, learn to use the most common MS Office software. Gain competencies that are essential to administrative roles, including communications, customer service and accounting.


  • Prepare for an administrative role in an office setting
  • Acquire skills to help you earn a promotion
  • Refresh your skills in order to rejoin the workforce
  • Customize your learning experience to meet your needs
  • Gain professional computer skills that are highly valued in the workplace
  • Complete the 13 required courses plus 2 optional courses. (169, 177 or 185 hours depending on options chosen)
  • Can be completed within 1 semester up to a maximum of 3 years

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File Management Basics
Learn the essentials of good file management including creating, moving, copying, renaming and deleting files and folders.
Recommended: Windows Basics

Subject code: XWIN 10003 6 Hours. Fee: $169  Choose 1 of the CRNs below
CRN 90422
2 classes Sep. 12-14 6:30-9:30 p.m. Tue., Thu.

MS Outlook
Use the Internet to search for information, send e-mail using MS Outlook and download files.
Recommended: Windows file management skills

Subject code: XCIW 10001 12 Hours. Fee: $279  Choose 1 of the CRNs below
CRN 90436
2 classes Sep. 30-Oct. 1 9 a.m.-4 p.m. Sat., Sun.

MS Word, Level 1
Learn the basics as well as formatting fonts, margins, indents, tabs, line spacing, alignment, tables, find and replace, page numbering and headers/footers.
Recommended: Windows file management skills

Subject code: XWOP 10001 18 Hours. Fee: $329  
CRN 90426
6 classes Oct. 3-19 6:30-9:30 p.m. Tue., Thu.


MS Excel, Level 1
Manage data, create formulas, change formats, use references and AutoFill, and create customized charts.
Recommended: Windows file management skills

Subject code: XCSS 10001 12 Hours. Fee: $279 Choose 1 of the CRNs below
CRN 90429
2 classes Nov. 4-5 9 a.m.-4 p.m. Sat., Sun.
CRN 90430
2 classes Nov. 14-15 9 a.m.-4 p.m. Tue., Wed.

MS PowerPoint, Level 1
Develop dynamic presentations with charts, animations, transitions, wizards and templates. Add/modify slides and use various view options.
Recommended: Windows file management skills

Subject code: XCPS 10001 12 Hours. Fee: $279  
CRN 90433
2 classes Dec. 2-3 9 a.m.-4 p.m. Sat., Sun.


MS Word, Level 2
Learn advanced features to maximize Word’s capabilities including tables, columns, sections, web page creation, borders, graphics, styles, templates, mail merge and macros.
Recommended: MS Word Level 1 or equivalent

Subject code: XWOP 10003 18 Hours. Fee: $329  
CRN 90427
3 classes Oct. 30-Nov. 1 9 a.m.-4p.m. Mon., Tue., Wed.



MS Excel, Level 2
Explore functions and learn to use a spreadsheet to organize, sort and filter data. Use Sparklines, templates, tables and custom cell formats.
Recommended: MS Excel, Level 1 or equivalent
Course materials: Approx $45 at the BookStore

Subject code: XCSS 10003 12 Hours. Fee: $279 Choose 1 of the CRNs below
CRN 90431
2 classes Nov. 20-21 9 a.m. - 4 p.m. Mon., Tue.
CRN 90434
2 classes Nov. 25-26 9 a.m.-4 p.m. Sat., Sun.


Accounting Principles for Computers
Learn basic bookkeeping concepts. Explore company structure, terminology and concepts (such as chart of accounts, accounts payable/receivable, the accounting cycle, financial reports) needed for software such as QuickBooks and Simply Accounting.
Note: This is a great foundation course for those with no accounting software experience, but may not want to complete the full certificate.

Subject code: XCAC 10005 12 Hours. Fee: $279  
CRN 9011
2 classesSep. 16-179 a.m.-4 p.m.Sat., Sun.
CRN 900122 classesSep. 30-Oct. 19 a.m.-4 p.m.Sat., Sun.

Building Customer Relations
Acquire the steps and strategies you require to provide customer service excellence. Discover what your customers want and need from you, and take action to ensure these needs are met. Explore methods for dealing with challenging customers while maintaining composure.

Subject code: XMGD 30007 7 Hours. Fee: $219  
 CRN 90464  1 class  Nov. 25  8:30 a.m.-4:30 a.m.  Sat.

Making Meetings Move
Well-organized meetings with pre-defined roles and responsibilities save time and resources, and aid in achieving desired business results. Through online videos, exercises and group discussion, learn how to prepare in advance for a successful meeting.

Subject code: XPLA 1000815 Hours. Fee: $349 
CRN 90389
OnlineNov. 1-Dec. 16

Writing in the Workplace
Effective business writing has high impact on your professional success. Learn to write well for business including effective letters, reports and presentations as well as e-mails, web content and blogs.

Subject code: XMGD 30001 7 Hours. Fee: $219  
CRN 904671 classDec. 28:30 a.m.-4:30 p.m.Sat.

 Business Project, Level 1
Refine your computer skills and gain confidence. Integrate the software packages by completing several workplace simulation projects.
Recommended: MS Word, Level 1, MS Excel, Level 1 and MS PowerPoint, Level 1

Subject code: XCSP 10008  12 hours. Fee: $279  Choose 1 of the CRNs below
CRN 502092 classesJun. 21-229 a.m.-4 p.m.Wed., Thu.
CRN 90437 2 classes Dec. 4-5 9 a.m.-4 p.m. Mon., Tue.


Business Project, Level 2
Take your computer skills and confidence to the next level with more advanced workplace simulation projects.
Recommended: Proficiency with all MS Office programs and the Internet

Subject code: XCSP 10010  12 hours. Fee: $279  Choose 1 of the CRNs below
CRN 502102 classesJun. 29-309 a.m.-4 p.m.Thu., Fri.
CRN 90443 2 classes Dec. 16-17 9 a.m.-4 p.m. Sat., Sun.

Optional Courses

Choose 2

Introduction to Event Planning
Be introduced to the art and science of event management in this overview of the certificate program. Gain an overview of the event industry and its associations and designations. Discuss various types of events, the 5-phase approach to event planning and the core competencies of event planners. 

Subject code: XEVT 10011 15 Hours. Fee: $259  Choose 1 of the CRN's below
CRN 90122 Online Sep. 11- Oct. 10    
CRN 90111 2 classes Sep. 22-23 8:30 a.m.-5 p.m. Fri.,Sat.
CRN 90418 Online Nov. 20-Dec. 18    



Foundations of Social Media for Business
Analyze the role of social media in business and explore the power of these tools to build relationships with your customers.

Subject code: XCSP 10017 12 Hours. Fee: $389 Choose one of the CRNs below
CRN 90635
Online Sept. 11-Oct. 8 6-9 p.m. Tue., Thu.
CRN 90704 4 classes Sept. 18-27 6-9 p.m. Tue., Thu.
CRN 90625
4 classes Sept. 19 - 28 6-9 p.m. Tue., Thu.
CRN 90839 4 classes Nov. 20-29 6-9 p.m. Tue., Thu.

 Effective Interpersonal Communication
Workplace and business communication can be challenging. Be introduced to personal assessment tools and strategies to improve interpersonal effectiveness, facilitate team work, enhance productivity and foster win/win communication.

Subject code: XMGD 20004 15 Hours. Fee: $420 Choose 1 of the CRNs below
CRN 90083 2 classes Sep. 11-12 8:30 a.m.-5 p.m. Mon., Tue.
CRN 90064 2 classes Nov. 3-4 8:30 a.m.-5 p.m. Fri.,Sat.
CRN 90292
Online Nov. 6-Dec. 8  


Conflict Management
Gain an overview of conflict management principles and best practices. Learn to assess and manage your own response and approach to conflict in the workplace. 

Subject code: XMGD 300037 Hours. Fee: $219 
 CRN 904661 classNov. 188:30 am-4:30 pmSat.

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Contact us

For information about this program:
403.440.5012 or 1.888.392.3655
Mount Royal University, 4825 Mount Royal Gate SW, Calgary AB T3E 6K6

Customize this program for your organization through our Corporate Training department.

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