Administrative Assistant

Administrative Assistant Extension Certificate

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Acquire sought-after technology skills as well as a range of “soft skills” to prepare you for an administrative role in today’s demanding office environment. In a hands-on setting, learn to use the most common MS Office software. Gain competencies that are essential to administrative roles, including communications, customer service and accounting.

 

  • Prepare for an administrative role in an office setting
  • Acquire skills to help you earn a promotion
  • Refresh your skills in order to rejoin the workforce
  • Customize your learning experience to meet your needs
  • Gain professional computer skills that are highly valued in the workplace
  • Complete the 13 required courses plus 2 optional courses. (169, 177 or 185 hours depending on options chosen)
  • Can be completed within 1 semester up to a maximum of 3 years

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File Management Basics
Learn the essentials of good file management including creating, moving, copying, renaming and deleting files and folders.
Recommended: Windows Basics

Subject code: XWIN 10003 6 Hours. Fee: $169  Choose 1 of the CRNs below
CRN 50236
2 classes May 2-4 6:30-9:30 p.m. Tue., Thu.

MS Outlook
Use the Internet to search for information, send e-mail using MS Outlook and download files.
Recommended: Windows file management skills

Subject code: XCIW 10001 12 Hours. Fee: $279  Choose 1 of the CRNs below
CRN 50197
2 classes May 4-5 9 a.m.-4 p.m. Thu., Fri.
CRN 50529
2 classes May 6-7 9 a.m.-4 p.m. Sat., Sun.

MS Word, Level 1
Learn the basics as well as formatting fonts, margins, indents, tabs, line spacing, alignment, tables, find and replace, page numbering and headers/footers.
Recommended: Windows file management skills

Subject code: XWOP 1000118 Hours. Fee: $329 
CRN 50202
6 classesMay 9-256:30-9:30 p.m.Tue., Thu.
CRN 50536
3 classesMay 10-129 a.m.-4 p.m.Wed., Thu., Fri.

MS Excel, Level 1
Manage data, create formulas, change formats, use references and AutoFill, and create customized charts.
Recommended: Windows file management skills

Subject code: XCSS 10001 12 Hours. Fee: $279 Choose 1 of the CRNs below
CRN 50199
2 classes May 13-14 9 am-4 pm Sat., Sun.
CRN 50200
2 classes May 15-16 9 am-4 pm Mon., Tue.

MS PowerPoint, Level 1

Develop dynamic presentations with charts, animations, transitions, wizards and templates. Add/modify slides and use various view options.
Recommended: Windows file management skills
Subject code: XCPS 10001 12 Hours. Fee: $279  
CRN 30687 2 classes Apr. 1-2 9 am-4 pm Sat., Sun.
CRN 50205 2 classes May 23-24 9 am-4 pm Tue., Wed.

 MS Word, Level 2
Learn the basics as well as formatting fonts, margins, indents, tabs, line spacing, alignment, tables, find and replace, page numbering and headers/footers.
Recommended: Windows file management skills

Subject code: XWOP 1000318 Hours. Fee: $329 
CRN 50213
3classesJun. 5-79 a.m.-4 p.m.Mon., Tue., Wed

MS Excel, Level 2
Explore functions and learn to use a spreadsheet to organize, sort and filter data. Use Sparklines, templates, tables and custom cell formats.
Recommended: MS Excel, Level 1 or equivalent
Course materials: Approx $45 at the BookStore

Subject code: XCSS 10003 12 Hours. Fee: $279 Choose 1 of the CRNs below
CRN 50198
2 classes Jun. 1- 2 9 a.m.-4 p.m. Thu
CRN 50201
2 classes Jun. 3-4 9 a.m.-4 p.m. Sat., Sun.


Accounting Principles for Computers
Learn basic bookkeeping concepts. Explore company structure, terminology and concepts (such as chart of accounts, accounts payable/receivable, the accounting cycle, financial reports) needed for software such as QuickBooks and Simply Accounting.
Note: This is a great foundation course for those with no accounting software experience, but may not want to complete the full certificate.

Subject code: XCAC 10005 12 Hours. Fee: $279  
CRN 500162 classesJun. 3-49 a.m.-4 p.m.Sat., Sun.

Building Customer Relations
Acquire the steps and strategies you require to provide customer service excellence. Discover what your customers want and need from you, and take action to ensure these needs are met. Explore methods for dealing with challenging customers while maintaining composure.

Subject code: XMGD 300077 Hours. Fee: $219 
CRN 30455
1 classApr. 88:30 am-4:30 pmSat.

Making Meetings Move
Well-organized meetings with pre-defined roles and responsibilities save time and resources, and aid in achieving desired business results. Through online videos, exercises and group discussion, learn how to prepare in advance for a successful meeting.

Subject code: XPLA 1000815 Hours. Fee: $349 
CRN 50172
OnlineMay 15 - June 30 

Writing in the Workplace
Effective business writing has high impact on your professional success. Learn to write well for business including effective letters, reports and presentations as well as e-mails, web content and blogs.

Subject code: XMGD 30001 7 Hours. Fee: $219
CRN 90665
1 class Apr. 22 8:30 am-4:30 pm Sat.

Business Project, Level 1
Refine your computer skills and gain confidence. Integrate the software packages by completing several workplace simulation projects.
Recommended: MS Word, Level 1, MS Excel, Level 1 and MS PowerPoint, Level 1

Subject code: XCSP 10008  12 hours. Fee: $279  Choose 1 of the CRNs below
CRN 30152 2 classes Mar. 20-21 9 a.m.-4 p.m. Mon., Tue.
CRN 30690 2 classes Apr. 22-23 9 a.m.-4 p.m. Sat., Sun.
CRN 50209 2 classes Jun. 21-22 9 a.m.-4 p.m. Wed., Thu.

 

Business Project, Level 2
Take your computer skills and confidence to the next level with more advanced workplace simulation projects.
Recommended: Proficiency with all MS Office programs and the Internet

Subject code: XCSP 10010  12 hours. Fee: $279  Choose 1 of the CRNs below
CRN 30153
2 classes Mar. 27-28 9 a.m.-4 p.m. Mon., Tue.
CRN 30948 2 classes Apr. 29-30 9 a.m.-4 p.m. Sat., Sun.
CRN 50210 2 classes Jun. 29-30 9 a.m.-4 p.m. Thu., Fri.

Optional Courses

Choose 2

Introduction to Event Planning
Be introduced to the art and science of event management in this overview of the certificate program. Gain an overview of the event industry and its associations and designations. Discuss various types of events, the 5-phase approach to event planning and the core competencies of event planners. 

Subject code: XEVT 10011 15 Hours. Fee: $249 Choose 1 of the CRNs below
CRN 50035
Online May    

Foundations of Social Media for Business
Analyze the role of social media in business and explore the power of these tools to build relationships with your customers.

Subject code: XCSP 10017 12 Hours. Fee: $379 Choose one of the CRNs below
CRN 30845
4 classes April 4-13 6-9 p.m. Tue., Thu.
CRN 50292 4 classes June 6-15 6-9 p.m. Tue., Thu.
CRN 50581 Online May 1-28  

Effective Interpersonal Communication
Workplace and business communication can be challenging. Be introduced to personal assessment tools and strategies to improve interpersonal effectiveness, facilitate team work, enhance productivity and foster win/win communication.

Subject code: XMGD 300067 Hours. Fee: $219 Not offered this semester

Conflict Management
Gain an overview of conflict management principles and best practices. Learn to assess and manage your own response and approach to conflict in the workplace.

Subject code: XMGD 300037 Hours. Fee: $219 
CRN 304531 classApr. 298:30 am-4:30 pmSat.



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Contact us

For information about this program:
cetech@mtroyal.ca
403.440.5012 or 1.888.392.3655
Mount Royal University, 4825 Mount Royal Gate SW, Calgary AB T3E 6K6

Customize this program for your organization through our Corporate Training department.

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