Business Analysis

Business Analysis Extension Certificate  



Our lean, focused program — taught by business analysts working in the industry — exposes you to a variety of best practices, proven tools and industry-recognized techniques that can be immediately applied in a range of business environments. Organizations seek qualified business analysts to enable change by defining business needs and recommending solutions that deliver real business value. This in-demand position also manages requirements and supports continuous improvement efforts for organizational success.

Whether you are looking to formalize your work experience or enter the field, you’ll gain the foundational knowledge and skills to effectively understand business problems and opportunities, analyze needs and solutions, recommend strategies and facilitate stakeholder collaboration, in addition to learning to model, analyze, communicate and manage requirements and other business analysis information. Our courses follow the BABOK® Guide v3.


  • Earn a recognized credential to enhance your business analysis experience
  • Update your existing business analysis credentials
  • Earn professional development hours towards CBAP™ certification or re-certification

Program details

Format: Classroom, Online, Fast Track

Duration: Complete 8 required courses (120 hours). Can be completed within 1 semester up to a maximum of 3 years

The listed course hours indicate the estimated time to review the online learning units – your actual time spent completing assignments may vary.



Multi-level, competency-based certification is awarded through the International Institute of Business Analysis (IIBA®). Certification is increasingly recognized as the benchmark of excellence for the business analysis professional. For an overview of certification requirements and upcoming Calgary Chapter events, please visit the IIBA® website.

Mount Royal University Faculty of Continuing Education and Extension is proud to be an Endorsed Educational Provider (EEP™) of the IIBA®. All of the courses in the Business Analysis Extension Certificate automatically qualify towards the Professional Development hours required for IIBA® certification or re-certification.

IIBA logo



Free Information Night At MRU

Interested in learning more about Business Analysis at Mount Royal University?  Please join us for a free information session: Look here for new information night dates in 2019

Recommended order:
1. An Overview of Business Analysis*
2. Specify & Model Requirements*
3. Business Process Modeling
4. Strategic Business Analysis
5. Facilitation Skills for Business Analysts
6. Plan & Manage Business Analysis Work
7. Develop a Business Case
8. Business Analysis Perspectives

*We recommend the completion of An Overview of Business Analysis and Specify & Model Requirements first, in particular if you have little or no business analysis background.

An Overview of Business Analysis
Explore the role of today’s business analyst while gaining industry-recognized skills, techniques and methods. Discover how to analyze a business situation, set business goals, elicit information and requirements, choose appropriate modeling techniques, and evaluate the benefits and value realized by a solution.

Subject code: XBUA 10015 15 Hour. Fee: $549 Choose one of the CRNs below
CRN 30337 2 classes Feb. 1 - 2 8:30 a.m. - 5 p.m. Fri., Sat
CRN 30336
Online Feb. 25 - March 24    
CRN 30338
2 classes March 1 - 2 8:30 a.m. - 5 p.m. Fri., Sat

Specify and Model Requirements
Explore techniques and practices for identifying and understanding the stakeholder requirements that define the solution scope. Key stakeholders have varying perspectives about requirements; by using a combination of visual models, discover and consolidate those perspectives.

Subject code: XBUA 10016 15 Hours. Fee: $549 Choose one of the CRNs below
CRN 30427
2 classes Feb. 8 - 9 8:30 a.m. - 5 p.m. Fri., Sat.
CRN 30428
Online March 11 - April 7    
CRN 30636 2 classes March 15 - 16 8:30 a.m. - 5 p.m. Fri., Sat.

Business Process Modeling
Business process models help businesses understand what they do, and identify ways to do things better. Explore the goals and activities of business process modeling using a variety of approaches and tools, including process maps, organization modeling, SIPOC tables, use diagrams and decision modeling. Model and analyze an existing business process and design a new and improved business process.

Subject code: XBUA 10004 15 Hours. Fee: $549  Choose one of the CRN'S below
CRN 30221 Online Jan. 14 - Feb. 10    
CRN 30220 2 classes Feb. 22 - 23 8:30 a.m. - 5 p.m. Fri., Sat.

Strategic Business Analysis
Acquire techniques to help you discover, understand and communicate business needs. Identify effective ways to apply the capabilities of the organization to attain the desired business objectives. Apply a variety of techniques to understand and articulate the current capabilities of the organization including identify alternate ways of addressing the business need, conduct a feasibility assessment, assess risks to business value and communicate a change strategy. In addition, examine ways to evaluate the solution after implementation.

Subject code: XBUA 10017 15 Hours. Fee: $549 Choose one of the CRNs below
CRN 30340
Online April 8 - May 5    
CRN 30339 2 classes April 12 - 13 8:30 a.m. - 5 p.m. Fri., Sat.

Facilitation Skills for Business Analysts
This highly interactive course provides you with a variety of facilitation techniques to actively engage stakeholders, elicit requirements, and encourage collaboration and consensus. Plan and lead a short facilitated workshop and receive feedback from your peers to help improve your facilitation skills.

Subject code: XBUA 10019 15 Hours. Fee: $549  Choose one of the CRN'S below
CRN 30342 Online Jan. 28 - Feb. 24    
CRN 30343 2 classes March 15 - 16 8:30 a.m. - 5 p.m. Fri., Sat.

Plan and Manage Business Analysis Work
The business analysis plan is part of the overall project management plan, and describes the scope of the business analysis work, stakeholder participation, business analysis activities and deliverables, risks and plans for dealing with those risks. Learn how to apply techniques to plan and manage business analysis work, including stakeholder analysis, information management, prioritization, governance and risk analysis.

Subject code: XBUA 10018 15 Hours. Fee: $549 Choose one of the CRNs below
CRN 30392
Online March 25 - April 23    
CRN 30341 2 classes April 5 - 6 8:30 a.m. - 5 p.m. Fri., Sat.

Develop a Business Case
Business cases are developed to justify a course of action based on the benefits to be realized by a proposed solution, compared to the cost, effort and other factors to acquire and live with that solution. Learn how to construct an effective business case that sets realistic expectations about the change initiative and the business value of the resulting solution. Apply various techniques to estimate the business value based on a cost-benefit analysis, ROI and other measures of solution value.

Subject code: XBUA 10007 15 Hours. Fee: $549  Choose of of the CRN'S below
CRN 30222 Online Feb. 11 - March 10    
CRN 30223 2 classes March 8 - 9 8:30 a.m. - 5 p.m. Fri., Sat.

Business Analysis Perspectives
Explore five areas of specialization in business analysis: information technology analysis, agile business analysis, business process management, business intelligence analysis and enterprise business analysis. Gain exposure to specialized techniques, methods and competencies, and the role of the business analyst in each.

Subject code: XBUA 10020 15 Hours. Fee: $549  
CRN 30429 2 classes April 26 - 27 8:30 a.m. - 5 p.m. Fri., Sat.

Tentative course schedule*

Required courses
Recommended order**


Fall '18
(Sept. - Dec.)


Winter '19


Spring '19
(May - June)

An Overview of Business Analysis

 CL & ON

 CL & ON


Specify & Model Requirements


 CL & ON


Business Process Modeling


 CL & ON


Strategic Business Analysis

 CL & ON



Facilitation Skills for Business Analysts


 CL & ON


Plan & Manage Business Analysis Work

 CL & ON



Develop a Business Case


 CL & ON


Business Analysis Perspectives

 CL & ON




*Schedule subject to change

**Please note that although this is the recommended order, each course is designed as a stand-alone course. Students are free to take the courses in the order that works best for their individual schedules.
Our Business Analysis instructors are among the best in Canada – or anywhere. They are experts in all aspects of business analysis. They are also eager to share their knowledge of and passion for business analysis with you. Meet:

Textbook (Required)
A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 3, International Institute of Business Analysis, 2015. Available through the BookStore. IIBA® members can download a complimentary PDF copy of the BABOK® Guide for their own personal and professional use from the IIBA website. Non-members can purchase a PDF copy.

Course Materials
All additional required course materials are distributed online. Click here for information on how to access your course materials. 

Click here for a full list of frequently asked questions about the Business Analysis Extension Certificate.

An outstanding way to start or further your career as a business analyst.

Mark Zipprick
Business Analysis graduate


The workshop environment was very beneficial for learning from fellow classmates ... The interactive style of instruction was fun and educational.

Tami Sutley
Business Analysis Certificate student


...the courses provided a very good survey of BA concerns. I now know many more questions to ask.

Sean Drysdale
Business Analysis graduate


The Business Analysis program helps me in providing the link between IT and business for my organization, enabling better communication and understanding between the two groups.

Joey Choi Yee Suen, Telus
Business Analysis graduate


The IIBA EEP logo, IIBA, CBAP, Business Analysis Body of Knowledge and BABOK marks are wholly owned by IIBA and are used under license granted by IIBA.