Business Analysis

Business Analysis Extension Certificate  

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Gain the foundational knowledge and skills to effectively understand business problems and opportunities, analyze needs and solutions, recommend strategies and facilitate stakeholder collaboration. Learn to model, analyze, communicate and manage requirements and other business analysis information.

Organizations seek qualified business analysts to help enable change by defining business needs and recommending solutions that deliver real business value. Qualified business analysts are sought to define business needs, identify solutions, manage requirements and support continuous improvement efforts for organizational success.

Be exposed to a variety of best practices, proven tools and industry-recognized techniques that can be immediately applied in a range of business environments. Courses follow the BABOK® Guide v3.


Multi-level, competency-based certification is awarded through the International Institute of Business Analysis (IIBA®). Certification is increasingly recognized as the benchmark of excellence for the business analysis professional. For an overview of certification requirements, please visit the IIBA® website. Upcoming Calgary Chapter events can be found here.

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Mount Royal University Faculty of Continuing Education and Extension is proud to be an Endorsed Educational Provider (EEP™) of the IIBA®. All of the courses in the Business Analysis Extension Certificate automatically qualify towards the Professional Development hours required for IIBA® certification or re-certification.

CE Icon - Read Article - jpeg  Article about the Business Analysis program  

Important Notice

The Business Analysis Extension Certificate was revised in Fall 2015.

If you started the Business Analysis program before August 31, 2015, please click here to determine which courses are needed to complete your certificate.

  • Gain knowledge and skills to support or begin your career in business analysis
  • Earn a recognized credential to enhance your business analysis experience
  • Update your existing business analysis credentials
  • Learn industry-recognized techniques and best practices to perform business analysis work
  • Earn professional development hours towards CBAP™ certification or re-certification
  • Complete the 8 required courses (118 hours)
  • The listed course hours indicate the estimated time to review the online learning units – your actual time spent completing assignments may vary
  • Can be completed within 2 semesters up to a maximum of 3 years
  • Available in the classroom and online – courses are interchangeable
  • Note: Effective Spring 2017 Specify and Model Requirements will move from 21 hours to 15 hours. The change will not affect students currently earning their certificates.
Required Courses

Length (Hours) Prerequisites Semester Offered Grade Mode Cost
An Overview of Business Analysis 15 No All Letter Grade $549
Specify & Model Requirements 15 No* All Letter Grade $549
Business Process Modeling 15 No* All Letter Grade $549
Strategic Business Analysis 15 No* All Letter Grade $549
Facilitation Skills for Business Analysts 15 No* All Letter Grade $549
Plan & Manage Business Analysis Work 15 No* All Letter Grade $549
Develop a Business Case 15 No* All Letter Grade $549
Business Analysis Perspectives 7 No* All  Letter Grade $349
*No prerequisite, but completion of An Overview of Business Analysis and Specify & Model Requirements are highly recommended
Total Hours 112        
Prices subject to change without notice

An Overview of Business Analysis
Explore the role of today’s business analyst while gaining industry-recognized skills, techniques and methods. Discover how to analyze a business situation, set business goals, elicit information and requirements, choose appropriate modeling techniques, and evaluate the benefits and value realized by a solution.

Subject code: XBUA 10015 15 Hour. Fee: $549 Choose one of the CRNs below
CRN 30744  2 classes March 10-11  8:30 a.m.-5 p.m.  Fri., Sat.
CRN 50333
 Online May 1-29    
CRN 50334
 2 classes June 2-3 8:30 a.m.-5 p.m. Fri., Sat.

Specify and Model Requirements
Explore techniques and practices for identifying and understanding the stakeholder requirements that define the solution scope. Key stakeholders have varying perspectives about requirements; by using a combination of visual models, discover and consolidate those perspectives.
Recommended prerequisite: An Overview of Business Analysis

Subject code: XBUA 10016 15 Hours. Fee: $549  
CRN 50335 2 classes June 9-10 8:30 a.m.-5 p.m. Fri., Sat.

Business Process Modeling
Business process models help businesses understand what they do, and identify ways to do things better. Explore the goals and activities of business process modeling using a variety of approaches and tools, including process maps, organization modeling, SIPOC tables, use diagrams and decision modeling. Model and analyze an existing business process and design a new and improved business process.
Note: This course is equivalent to Business Process Modelling and Analysis (XBPM 10002).
Recommended prerequisites: An Overview of Business Analysis and Specify and Model Requirements

Subject code: XBUA 10004 15 Hours. Fee: $549  
CRN 50211
2 classes May 12-13 8:30 a.m.-5 p.m. Fri, Sat.

Strategic Business Analysis
Acquire techniques to help you discover, understand and communicate business needs. Identify effective ways to apply the capabilities of the organization to attain the desired business objectives. Apply a variety of techniques to understand and articulate the current capabilities of the organization including identify alternate ways of addressing the business need, conduct a feasibility assessment, assess risks to business value and communicate a change strategy. In addition, examine ways to evaluate the solution after implementation.
Recommended prerequisites: An Overview of Business Analysis, and Specify and Model Requirements

Subject code: XBUA 10017 15 Hours. Fee: $549 Choose one of the CRNs below
CRN 30749 2 classes March 17-18 8:30 a.m.-5 p.m. Fri., Sat.
CRN 50336
Online May 15-June 12    

Facilitation Skills for Business Analysts
This highly interactive course provides you with a variety of facilitation techniques to actively engage stakeholders, elicit requirements, and encourage collaboration and consensus. Plan and lead a short facilitated workshop and receive feedback from your peers to help improve your facilitation skills.
Recommended prerequisites: An Overview of Business Analysis, and Specify and Model Requirements

Subject code: XBUA 10019 15 Hours. Fee: $549 Choose one of the CRNs below
CRN 30751
2 classes March 24-25 8:30 a.m.-5 p.m. Fri., Sat.
CRN 30752 2 classes April 28-29 8:30 a.m.-5 p.m. Fri., Sat.
CRN 50337 2 classes June 2-3 8:30 a.m.-5 p.m. Fri., Sat.

Plan and Manage Business Analysis Work
The business analysis plan is part of the overall project management plan, and describes the scope of the business analysis work, stakeholder participation, business analysis activities and deliverables, risks and plans for dealing with those risks. Learn how to apply techniques to plan and manage business analysis work, including stakeholder analysis, information management, prioritization, governance and risk analysis.
Recommended prerequisites: An Overview of Business Analysis, and Specify and Model Requirements

Subject code: XBUA 10018 15 Hours. Fee: $549 Choose one of the CRNs below
CRN 30964
2 classes April 7-8
8:30 a.m.-5 p.m. Fri., Sat.
CRN 50338 Online May 29-June 26    

Develop a Business Case
Business cases are developed to justify a course of action based on the benefits to be realized by a proposed solution, compared to the cost, effort and other factors to acquire and live with that solution. Learn how to construct an effective business case that sets realistic expectations about the change initiative and the business value of the resulting solution. Apply various techniques to estimate the business value based on a cost-benefit analysis, ROI and other measures of solution value.
Recommended prerequisites: An Overview of Business Analysis, and Specify and Model Requirements

Subject code: XBUA 10007 15 Hours. Fee: $549 Choose one of the CRNs below
CRN 30433 2 classes April 21-22 8:30 a.m.-5 p.m. Fri., Sat.
CRN 50219
2 classes June 16-17 8:30 a.m.-5 p.m. Fri., Sat.

Business Analysis Perspectives
Explore five areas of specialization in business analysis: information technology analysis, agile business analysis, business process management, business intelligence analysis and enterprise business analysis. Gain exposure to specialized techniques, methods and competencies, and the role of the business analyst in each.
Recommended prerequisites: An Overview of Business Analysis, and Specify and Model Requirements

Subject code: XBUA 10020 7 Hours. Fee: $349  
CRN 30753 1 class April 29 8:30 a.m.-4:30 p.m. Sat.

Tentative Online Course Schedule*


Required Courses
Recommended Order**

Fall '16

Winter '17

Spring '17

Fall '17

Winter '18
(Jan. - Apr.)

An Overview of Business Analysis






Specify & Model Requirements






Business Process Modeling






Strategic Business Analysis






Facilitation Skills for Business Analysts






Plan & Manage Business Analysis Work






Develop a Business Case






Business Analysis Perspectives







*Schedule subject to change

**Please note that although this is the recommended order, each course is designed as a stand-alone course. Students are free to take the courses in the order that works best for their individual schedules.

What are online courses like?

The online course has a defined start and end date and is delivered over a series of weeks through Blackboard, the online learning environment. Each week you are required to review specific modules of the course and complete required activities and assignments. These can be individual activities/assignments submitted to the instructor directly, or discussion board activities where you answer and discuss a series of questions with other students in the course via a message forum. The discussion board dialogue is not “live” but does require people to work at a similar pace through the course material. 

All online material is available to you 24/7, but be aware that working ahead or falling behind can negatively impact your participation grade, especially with regard to the discussion board activities.

If you are new to online learning, we suggest you take our free Online Course Tutorial to become familiar with the learning environment.

Our Business Analysis instructors are among the best in Canada – or anywhere. They are experts in all aspects of business analysis. They are also eager to share their knowledge of and passion for business analysis with you. Meet:

Textbook (Required)
A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 3, International Institute of Business Analysis, 2009. Available through the BookStore. IIBA® members can download a complimentary PDF copy of the BABOK® Guide for their own personal and professional use from the IIBA website. Non-members can purchase a PDF copy.

Course Materials
All additional required course materials are distributed online. Click here for information on how to access your course materials. 

Click here for a full list of frequently asked questions about the Business Analysis Extension Certificate.

An outstanding way to start or further your career as a business analyst.

Mark Zipprick
Business Analysis graduate


The workshop environment was very beneficial for learning from fellow classmates ... The interactive style of instruction was fun and educational.

Tami Sutley
Business Analysis Certificate student


...the courses provided a very good survey of BA concerns. I now know many more questions to ask.

Sean Drysdale
Business Analysis graduate


The Business Analysis program helps me in providing the link between IT and business for my organization, enabling better communication and understanding between the two groups.

Joey Choi Yee Suen, Telus
Business Analysis graduate

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Contact us

For information about this program:
403.440.6636 or 1.888.392.3655
Mount Royal University, 4825 Mount Royal Gate SW, Calgary AB T3E 6K6

Customize this program for your organization through our Corporate Training department.

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The IIBA EEP logo, IIBA, CBAP, Business Analysis Body of Knowledge and BABOK marks are wholly owned by IIBA and are used under license granted by IIBA.