Change Management Extension Certificate  NEW!

E-mail: cebusiness@mtroyal.ca
Information: 403.440.7785 or toll-free 1.888.392.3655
Register: Start here
Location: Lincoln Park Campus, 4825 Mount Royal Gate SW

FREE!
Info Night
Date: Tuesday, January 17, 2012
Time: 6-8 p.m.
Room: EC 2045 Roderick Mah Centre for Continuous Learning - see map
Interested in finding out more about the new Change Management Extension Certificate? Attend this free information session. Presenters will be available to answer your questions in person. To register for the Info Night: please e-mail us with your name and state that it is for the Change Management Info Night.

Change is both challenging and essential to business success. Rapidly emerging social, economic, environmental, and technological forces are radically impacting the scope and speed of change in today’s organizations. As a result, the survival of any enterprise hinges on its ability to adapt, innovate, reinvent itself and evolve as quickly and cost-effectively as possible.

Acquire the highly sought-after skills for leading, facilitating, and sustaining organizational change in the 21st century. Gain real-world principles, skills, techniques, and success strategies for planning, managing, and responding to change. Learn to achieve measurable results and meet the economic and business performance challenges of today’s highly competitive global marketplace.

Program Notes
We strongly recommend completion of A Roadmap for Change: Change Management Fundamentals before registering in any other certificate courses.

Textbooks (Required)
There are both required and recommended textbooks for each Change Management course. Please review individual course material requirements below. Some textbooks are used in more than one course.

Who Should Take this Program - This program is designed for management, professionals and teams who lead or support change as part of their role, including human resource professionals, organizational development specialists, project managers, business analysts, business process analysts, public administrators, and consultants. It is relevant to varying change management roles in all sectors, including business, healthcare, IT, oil and gas, public administration, financial services, government, and nonprofit.

Earning Your Extension Certificate
Complete the five required courses, the Final Project, plus two optional courses (120 hours).

Required Courses

A Roadmap for Change: Change Management Fundamentals   
The ever-accelerating pace of change is driving organizational strategy and performance at every level. Explore the foundations of change management for organizational success, including essential concepts, the role of a change leader, and the change management life cycle. Gain practical insight into the impacts of change and the importance of change management as a strategic role and discipline. Course text books are required for all Change Management Certificate students, and recommended as reference materials for all other students.
Textbooks: These 2 sold as a set: The Change Leader's Roadmap: How to Navigate Your Organization's Transformation, 2nd Ed. (2010), Linda Ackerman Anderson and Dean Anderson, AND Beyond Change Management: How to Achieve Breakthrough Results Through Conscious Change Leadership, 2nd Ed. (2010) Linda Ackerman Anderson and Dean Anderson. Available at the BookStore.

Preparing for Change   
Develop an understanding of the issues and environmental requirements needed for change to successfully take place. Discover tools and techniques for assessing organizational readiness, capacity and preparedness for change. Key topics include the behavioural, generational, geographical and cultural dimensions of managing change, as well as stakeholder impact analysis and negotiating support for change. Course text books are required for all Change Management Certificate students, and recommended as reference materials for all other students.
Textbooks: These 2 sold as a set: The Change Leader's Roadmap: How to Navigate Your Organization's Transformation, 2nd Ed. (2010), Linda Ackerman Anderson and Dean Anderson, AND Beyond Change Management: How to Achieve Breakthrough Results Through Conscious Change Leadership, 2nd Ed. (2010) Linda Ackerman Anderson and Dean Anderson. Also required: Managing Transitions: Making the Most of Change, 3rd Edition (2009) William Bridges. All textbooks are available at the BookStore.

Leading and Implementing Change    NEW!
Change management requires focused, strategic planning and implementation. Learn practical strategies and techniques for creating a change management plan and executing it throughout the change management life cycle. Case studies and real-world examples guide you step-by-step through each stage of planning, communicating and implementing change to achieve desired results. Course text books are required for all Change Management Certificate students, and recommended as reference materials for all other students.
Textbooks: These 2 sold as a set: The Change Leader's Roadmap: How to Navigate Your Organization's Transformation, 2nd Ed. (2010), Linda Ackerman Anderson and Dean Anderson, AND Beyond Change Management: How to Achieve Breakthrough Results Through Conscious Change Leadership, 2nd Ed. (2010) Linda Ackerman Anderson and Dean Anderson. Also required: Managing Transitions: Making the Most of Change, 3rd Edition (2009) William Bridges. All textbooks are available at the BookStore.

Continuing the Journey: Managing and Sustaining Change    NEW!
No change is complete without measurable and enduring results. Examine specific tools and methods for defining metrics and assessing the success of implemented change efforts. Gain strategies for correcting the course of change, gathering and analyzing lessons learned, identifying opportunities for further improvement and applying best practices to sustain the gains. Course text books are required for all Change Management Certificate students, and recommended as reference materials for all other students.
Textbook: The Change Leader's Roadmap: How to Navigate Your Organization's Transformation, 2nd Ed. (2010), Linda Ackerman Anderson and Dean Anderson. Available at the BookStore. 

The Leader as Culture Builder and Change Agent 
Course details

Applied Change Management: Final Project 
Apply the key principles, tools, techniques and strategies acquired throughout previous courses to your final project. Select a real-life project or situation and successfully plan and implement a change management effort. Prepare a written report and perform an in-class presentation to capture your analysis, observations, lessons learned and successes.
Prerequisite: all five previous required courses.

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Optional Courses
Choose two.

Project Management: An Overview
Course details

Managing High Performance Teams
Course details

Increasing Your Influence
Course details

Coaching in the Workplace, Level 1
Course details

Emotional Intelligence at Work
Course details

Facilitating and Managing Change in a BPM Environment
Course details

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