Tentative course schedule
Required Courses	Fall (Sept. - Dec.)	Winter (Jan.- April)	Spring/Summer  (May - Aug.)
Organizational Effectiveness	•	•	•
Organizational Learning and Development	•	•	•
Total Rewards (formerly Total Compensation)	•	•	•
Workplace Health and Safety	•	•	•
Employee Relations	•	•	•
Human Resources Information Management (HRIM)	•	•	•
Optional Courses
Human Resources Basics	•	•
Interviewing Strategies	•	•
Employee Engagement	•	•	•
Labour Relations
Succession Planning for Managers
Employee Retention for Managers
Diversity Management
HR Strategy: Leading Practices
Management Through Coaching
Building High Performance Teams
Effective Facilitation for Managers and Leaders
Emotional Intelligence at Work
Performance Management
Change Management Fundamentals	•	•
Payroll Compliance Legislation	•	•
Project Management Basics	•	•
Seminars
Increasing Your Influence	•	•
The Art of Leadership	•	•
Leading With Emotional Intelligence	•	•
Effective Interpersonal Communication	•	•	•
Performance Management Seminar	•	•
Building Customer Relations	•	•	•
Conflict Management	•	•	•

 

Each course may be offered in a variety of formats. Check the “Courses and fees” tab for more information.

The schedule above is subject to change. Courses start on various dates within each semester. Fall schedule and registration available in June. Winter schedule and registration available in November. Spring/Summer schedule and registration available in March.

Required Courses

Online learning We offer a variety of online learning options. Visit our learning formats page for more information.

 

Organizational Effectiveness
Create a highly competent workforce while reducing turnover and decreasing recruitment costs. Gain an understanding of organizational design, development and change, employee involvement strategies and human resource planning. Acquire strategies for recruitment and selection.

Note: This instructor-facilitated online course begins and ends on set dates with specific deadlines for assignments. Courses may include optional live video-conferencing sessions.

Subject (for registration): Administration

Subject code: XADM 10001	15 Hours. Fee: $439
CRN 30302	Online	Mar. 28 -  Apr. 25

 

Human Resources Information Management (HRIM)
Human resource departments are responsible for maintaining large quantities of employee information required by organizations to achieve their business objectives. Acquire best practice strategies for managing this data and selecting the technology most appropriate for your organization.

Note : This instructor-facilitated online course begins and ends on set dates with specific deadlines for assignments. Courses may include optional live video-conferencing sessions.

Subject (for registration): Administration

Subject code: XADM 10014	15 Hours. Fee: $439
CRN 30028	Online	Feb. 28 - Mar. 28

 

Organizational Learning and Development
Continuous learning, career development and training for improved performance are key elements of an organization's successful HR strategy. Discover how to integrate performance measurement, coaching and development policies and programs, and training initiatives to achieve overall organizational effectiveness.

Note : This instructor-facilitated online course begins and ends on set dates with specific deadlines for assignments. Courses may include optional live video-conferencing sessions.

Subject (for registration): Administration

Subject code: XADM 10002	15 Hours. Fee: $439
CRN 30030	Online	Feb. 14 - Mar. 14

 

Workplace Health and Safety
Take a leadership role on the issue of workplace health, safety and Workers' Compensation. The amount of accountability you have in this area depends on the size of your organization and management's assessment of inherent risks. Make sure that your organization's efforts are coordinated and effective.

Note: This instructor-facilitated online course begins and ends on set dates with specific deadlines for assignments. Courses may include optional live video-conferencing sessions.

Subject (for registration): Administration

Subject code: XADM 10006	15 Hours. Fee: $439
CRN 30015	Online	Jan. 24 -  Feb. 22

 

Employee Relations
Develop your understanding of the essentials of employment legislation and its impact on the work environment. Discover how to interpret and manage legal issues in human resources by reviewing real-life situations. Identify when and how to research, develop and implement policies and procedures in your organization.

Note : This instructor-facilitated online course begins and ends on set dates with specific deadlines for assignments. Courses may include optional live video-conferencing sessions.

Subject (for registration): Administration

Subject code: XADM 10013

15 Hours. Fee: $439

CRN 30214	Online	Mar. 7 - Apr. 4

 

Total Rewards (formerly Total Compensation)
Explore how to integrate the total compensation package, including remuneration, benefits and pension, with the organization's overall goals. Gain a broad understanding of the employment environment and the statutory framework within which the organization operates.

Note: This instructor-facilitated online course begins and ends on set dates with specific deadlines for assignments. Courses may include optional live video-conferencing sessions.

Subject (for registration): Administration

Subject code: XADM 10005	15 Hours. Fee: $439
CRN 30014	Online	Jan. 10 - Feb. 7

 

Optional Courses

Choose 60 hours

Human Resource Basics
Gain a fundamental overview of human resources management. Acquire an appreciation and basic comprehension of legislation affecting employees, knowledge regarding the recruitment/selection process, training and development, and managing day-to-day performance.
Note: This course is recommended for students with little to no HR experience.

Note : This instructor-facilitated online course begins and ends on set dates with specific deadlines for assignments. Courses may include optional live video-conferencing sessions.

Subject (for registration): Management Development Series

Subject code: XMGD 20020	15 Hours. Fee: $439
CRN 30076	Online	Jan. 24 - Feb. 22

 

Interviewing Strategies
Explore the proven technique of behavioural interviewing through interactive activities such as employment interviews, telephone screening, and panel and video interviews. Learn how to recruit candidates and make effective hiring decisions through reviewing online applications and resumes. Evaluate interview methods and hiring techniques. Understand the importance of checking education, criminal and employment references.

Note : This instructor-facilitated online course begins and ends on set dates with specific deadlines for assignments. Courses may include optional live video-conferencing sessions.

Subject (for registration): Administration

Subject code: XADM 10023	15 Hours. Fee: $439
CRN 30304	Online	Mar. 7 -  Apr. 4

 

Succession Planning for Managers
As valuable skilled employees retire or resign, who will be ready to replace them? Acquire a solid understanding of characteristics that define succession planning and be able to develop a strategic succession plan for your own organization.

Subject (for registration): Administration

Subject code: XADM 10012

15 Hours. Fee: $439

Not Offered This Semester

 

Employee Engagement
Managers and supervisors must learn to measure their workplace's performance on the dimensions that create a great workplace and strive for continuous improvement. Solid skills in building employee engagement through strong relationships with individuals and groups of employees are essential. Be introduced to a "Communications Intentions Model" designed to enhance managers' and supervisors' ability to build relationships.

Subject (for registration): Administration

Subject code: XADM 10016	15 Hours. Fee: $439
CRN 30216	Online	Mar. 28 - Apr. 25

 

Labour Relations
Apply knowledge of organizational goals with an understanding of union activities to achieve an optional strategy for labour management cooperation. Learn strategies for dealing with certification, collective bargaining, interpretation and administration of collective agreements, and resolution of grievances.

Subject (for registration): Administration

Subject code: XADM 10004

15 Hours. Fee: $439

Not Offered This Semester

 

Employee Retention for Managers
What is today's workforce looking for in an employer? Fundamental changes are taking place within the workplace and it is changing the way that employers relate to their employees. Acquire practical strategies for retaining your organization's greatest asset - its people.

Subject (for registration): Administration

Subject code: XADM 10015

15 Hours. Fee. $439

Not Offered This Semester

 

HR Strategy: Leading Practices
Focus on aligning HR strategies with your organization's business strategy in order to contribute to organizational effectiveness. The challenges of a global workforce, competition for talent and leveraging performance mean you must hone your strategic capabilities and build your toolkit of HR solutions.

Subject (for registration): Administration

Subject code: XADM 10024

15 Hours. Fee: $439

Not Offered This Semester

 

Diversity Management
Globalization, advancements in technology and competition for resources, markets and talent have moved diversity management from an equal opportunity initiative to a strategically driven business necessity. Today's organizations build skills, create policies, and nurture workplace effectiveness through diversity management.

Subject (for registration): Administration

Subject code: XADM 10011

15 Hours. Fee: $439

Not Offered This Semester

 

Management Through Coaching
In today's performance and results-oriented workplace, coaching is an effective and powerful tool to unlock the potential of employees. This course introduces current and aspiring leaders to coaching including what it is, the qualities of an effective coach, and a basic coaching model. Experience coaching through class discussions, demonstrations, and opportunities to practice and apply coaching strategies. Note: this course replaces Coaching in the Workplace, Level 1 & 2.

Subject (for registration): Management Development Series

Subject code: XMGD 10021

21 Hours. Fee: $449

Not Offered This Semester

 

Building High Performance Teams
An effective team is greater than the sum of its individual parts. This course arms you with the tools necessary to develop your own high performance team. Topics include the stages of team development, common pitfalls to avoid in developing teams, conflict resolution, creating the player attitude and mapping team capabilities.

Subject (for registration): Management Development Series

Subject code: XMGD 20015

15 Hours. Fee: $439

Not Offered This Semester

 

Effective Facilitation for Managers and Leaders
In today's organizations, effective facilitation skills are essential. Explore techniques and strategies to manage meetings and work sessions that are productive and reach desired outcomes. Gain insight into the role of the facilitator to identify objectives, manage participation and conflict, build trust and rapport, and develop action plans.

Subject (for registration): Management Development Series

Subject code: XMGD 10046

15 Hours. Fee: $439

Not Offered This Semester

 

Performance Management
A strong, integrated performance development and review program is about growing your employees, tapping into their strengths and adding new skills, utilizing a strength-based approach to performance management. This approach is designed on the principles that engaged employees have a direct impact on client/customer engagement, peer/staff relationships and bottom-line business results.

Subject (for registration): Management Development Series

Subject code: XMGD 20030

15 Hours. Fee: $439

Not Offered This Semester

 

Emotional Intelligence at Work
Emotional intelligence impacts success and happiness at home and work. It helps us motivate ourselves, manage stress, embrace change, strengthen relationships and resolve conflict. Become aware of, identify, and analyze and manage individual and group emotions. Unlike IQ, EQ (EI) is a skill that can be improved through education and practice.
Textbooks (required): Available at the Cougar Campus Store.

• Textbook and online EQ appraisal: Bradberry and Greaves (2009), Emotional Intelligence 2.0. Important Note: This textbook comes with an online link and password to complete an online EQ self appraisal. Only NEW textbooks provide access to the online assessment. You must complete, print and bring your appraisal to the first day of class.
• Assessment tool: Thomas Killmann, Conflict Style Mode Instrument

Subject (for registration): Management Development Series

Subject code: XMGD 10045

15 Hours. Fee: $439

Not Offered This Semester

 

Increasing Your Influence
Gain valuable insight into what it takes to be a valued team member in today's workplace. This course provides useful techniques for managing situations where you have ample responsibility yet may not have the authority over others to make things happen. Deepen your understanding of how leaders and followers are interconnected in a team environment.

Note: This live, online course is facilitated by an instructor and takes place at scheduled dates and times via Google.

Subject (for registration): Management Development Series

Subject code: XMGD 20031

7 Hours. Fee: $249

CRN 30179

1 class

Mar. 12

9 a.m. - 5 p.m.

Sat.

 

Change Management Fundamentals
The ever-accelerating pace of change is driving organizational strategy and performance at every level. Explore the foundations of change management for organizational success, including essential concepts, the role of a change leader, and the change management life cycle. Gain practical insight into the impacts of change and the importance of change management as a strategic role and discipline.

Subject (for registration): Change Management

Subject code: XCMT 10001

15 Hours. Fee: $499

See Change Management

 

Payroll Compliance Legislation
This is the first payroll course required for the PCP certificate. It provides an overview of payroll compliance responsibilities and payroll-related legislation, including employment standards and workers' compensation, and equips you with the tools to effectively communicate these to various stakeholders.
Note: It is strongly recommend that students entering the program have basic math skills and communication competency.

This is a live, online class. Live, Online Class Requirements: You will use Google Suite (Google Classroom, Google Meet) to participate in this live, online class. You will need to access the class using your Mt. Royal credentials, through a laptop or desktop computer that has a functional webcam and microphone. A stable, reliable Internet connection is required. 

Subject (for registration): Payroll Management

Subject code: XPYM 20001

39 Hours.

See Payroll Certifications - PCP courses

 

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SEMINARS 

Can be used as optional courses (Note: Seminars are 7.5 hours in length). 

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The Art of Leadership
Be introduced to practical leadership tools and strategies for success, including delegation, motivation, coaching and feedback.

Note: This live, online course is facilitated by an instructor and takes place at scheduled dates and times via Google.

Subject (for registration): Management Development Series

Subject code: XMGD 30012

7.5 Hours. Fee: $249+GST

CRN 30625

1 class

Feb. 5

9 a.m. - 5 p.m.

Sat.

 

Leading with Emotional Intelligence
Succeed professionally by grasping the essential concepts of emotional intelligence and utilizing them to form powerful, healthy relationships. Learn to communicate clearly and effectively, solve problems, make thoughtful decisions, and earn others' trust and respect.

Note: This live, online course is facilitated by an instructor and takes place at scheduled dates and times via Google.

Subject (for registration): Management Development Series

Subject code: XMGD 30011

7.5 Hours. Fee: $249+GST

CRN 30624

1 class

Feb. 3

9 a.m. - 5 p.m.

Thur.

 

Effective Interpersonal Communication
Workplace and business communication can be challenging. Be introduced to personal assessment tools and strategies to improve interpersonal effectiveness, facilitate team work, enhance productivity and foster win/win communication.

Note: This live, online course is facilitated by an instructor and takes place at scheduled dates and times via Google.

Subject (for registration): Management Development Series

Subject code: XMGD 30006

7.5 Hours. Fee: $249+GST

CRN 30623

1 class

Feb. 24

9 a.m. - 5 p.m.

Thur.

 

Performance Management Seminar
Through the process of performance management, organizations are able to align individual and business goals. Explore the three key components of effective performance management: plan, perform and review.

Note: This live, online course is facilitated by an instructor and takes place at scheduled dates and times via Google.

Subject (for registration): Management Development Series

Subject code: XMGD 30005

7.5 Hours. Fee: $249+GST

CRN 30626

1 class

Apr. 9

9 a.m. - 5 p.m.

Sat.

 

Building Customer Relations
Acquire the steps and strategies you require to provide customer service excellence. Discover what your customers want and need from you, and take action to ensure these needs are met. Explore methods for dealing with challenging customers while maintaining composure.

Note: This live, online course is facilitated by an instructor and takes place at scheduled dates and times via Google.

Subject (for registration): Management Development Series

Subject code: XMGD 30007

7.5 Hours. Fee: $249+GST

CRN 30627

1 class

Mar. 18

9 a.m. - 5 p.m.

Fri.

 

Conflict Management
Gain an overview of conflict management principles and best practices. Learn to assess and manage your own response and approach to conflict in the workplace.

Note: This live, online course is facilitated by an instructor and takes place at scheduled dates and times via Google.

Subject (for registration): Management Development Series

Subject code: XMGD 30003

7.5 Hours. Fee: $249+GST

Choose 1 CRN below

CRN 90096	1 class	Nov. 19	9 a.m. - 5 p.m.	Fri.
CRN 30629	1 class	Mar. 25	9 a.m. - 5 p.m.	Fri.

 

Project Management Basics
Learn the basic terminology of project management, including the five key areas of expertise: Initiating, Planning, Executing, Monitoring and Controlling, and Closing.

Subject (for registration): Project Management

Subject code: XPRM 30016

7.5 Hours.

See Project Management

 

For course materials visit the Cougars Campus Store and search by Term and Department (XADM).

"I liked how the instructor was able to provide examples from her own experience and link to best practices." - Erin Bardecki, CIBC

"I can confidently state that I have been armed with the best and most relevant information from this exemplary program. The instructors are practicing experts in their respective fields and are enthusiastic and supportive in sharing their knowledge." - Jackie Bernard, Human Resources Manager, RedPoint Media Group Inc.

 

Todd Bassett MBA, CPHR

Todd Bassett brings over 20 years' experience in human resources and business management. He is a business-oriented HR leader and has led and/or contributed to all aspects of human resources. Todd combines his business acumen with a systems thinking approach to build HR strategy to contribute to business results. Todd has extensive experience in labour relations, employee development, leadership and management practices, change management, conflict management, performance and behaviour management, communication, HR analytics and compensation analysis. He has worked in the private and public sector and achieved his MBA from Dalhousie University. Todd is currently a director on the HRIA board and for the past couple of years has participated on the Advisory Committee for MRU's Human Resource Management program. Throughout his career Todd has mentored people individually and in groups, and is continually encouraged and inspired by interactions with fellow HR practitioners and leaders of all levels of experience and disciplines.

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Adam Czarnecki CPHR

Adam Czarnecki (chair-net-ski) is the recipient of the Chartered Professional in Human Resources (CPHR) Alberta Award of Excellence and the Distinguished Teaching Award from Mount Royal University. Since 2010 he has been a member of the Senior Management team of a heavy duty truck dealership group in Alberta in the current role of Executive Vice President.

He is an instructor at the University of Calgary and Mount Royal University. Adam Czarnecki is a popular sought after public speaker and subject matter expert at conferences, workshops, seminars, webinars and panel discussions related to human resources, technology, cannabis, trades and the Alberta employment pool. He is a past CPHR Alberta Board Member as well as volunteer with post-secondary institutions and various not-for-profit societies as a committee member, speaker on employment, corporate readiness and as a resume advisor to students. He holds a Bachelor of Social Sciences Degree from the University of Calgary with a concentration in Crime and Deviance.

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Leah Eggen BA, MEd

Leah Eggen is a senior organizational development professional with over 20 years' experience in human resources specializing in learning and development, change management, talent acquisition, organizational effectiveness and employee relations. She has extensive experience working in oil and gas, transportation, technology, insurance and telecommunications.

Leah has a graduate degree in Adult Education from Concordia University and has recent certifications in ProSci Change Management (ADKAR), Myers Briggs, Organizational Effectiveness and Executive Coaching from Royal Roads University.

Leah has been an HR instructor at Mount Royal university since 2009, teaching the Organizational Effectiveness course as well as courses in Change Management. She is also a volunteer with the Calgary Public Library as a career coach.

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Sunny Ghali BSc, MCE, DBA (c), CPHR

Sunny Ghali is currently serving as Vice President, Human Resources for the Jayman BUILT Group of Companies. With over 20 years of professional experience, Sunny's areas of responsibilities have included human resources, organizational development, payroll, benefits, internal communications, information technology, and health and safety.

Sunny has built a results-driven track record. As an external consultant, he has completed projects for both public and private clients, including Department of National Defense, Marsh Canada, Nexen, Boardwalk Equities and Canexus. As an internal consultant, Sunny has been a Corporate Project Manager and Regional Human Resources Manager for Purolator Courier Ltd. and was part of the senior executive team as Director, Human Resources for Bridge Brand, a Gordon Food Service company.

Sunny is a Certified Human Resources Professional (CPHR) with a Master's in Continuing Education (specializing in leadership development) and a Bachelor of Science (major in psychology), both from the University of Calgary.

He is also a Green Belt equivalent in Lean Six Sigma. Currently, Sunny is a doctoral candidate (DBA) at the International School of Management.

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Rina Guerrero CPHR, MBA, SWP, MSWP, CCP, GRP

Rina Guerrero brings over 20 years of progressive human resources experience from hospitality, financial, manufacturing, retail, and oil & gas industries. She provides stellar client support and is skilled in tackling complex situations. Her business acumen allows her to partner well with executives and operational leaders to drive business success.

Rina currently works as the human resources and organization manager in an international oil and gas company and is the managing director of People Maestro Inc. She teaches at Mount Royal Continuing Education Division with a specialty in organization learning, development and training, compensation, human resources information management and employee relations.

Rina earned her master's degree in business administration (MBA) and is a Certified Professional in Human Resources (CPHR), Master Strategic Workforce Planning (MSWP), Strategic Workforce Planning (SWP), Certified Compensation Professional (CCP) and Global Remuneration Professional (GRP). She completed her Executive Education in HR Strategy and Labour Relations Certificate through Queens University. She currently is pursuing her studies in Doctor of Business Administration.

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Maria Raimondi MCE, CPHR

Maria Raimondi is a Safety Consulting Manager for TELUS Communications Inc. TELUS has approximately 35,000 employees across Canada. Maria delivers a full complement of human resource services, specializing in occupational health and safety, training and policy development. She provides advisory services to the organization for safety/risk assessment and management compliance. This includes interpreting legislation, policies, codes and standards to ensure safety compliance through liaison with workplace partners. Maria acts as a subject matter expert and technical advisor on OHS related matters.

Maria is an instructor at Mount Royal University and the University of Calgary.  She is a designated Certified Professional in Human Resources and an active member of the Calgary Chapter.  With a Master's in Continuing Education (specializing in Leadership Development) from the University of Calgary. She also holds a certificate in Occupational Health and Safety from the University of Alberta and a Business Administration and Accounting Certificate from SAIT.

To stay current with the latest developments in occupational health and safety, Maria is a member of the Canadian Society of Safety Engineers.  Maria has recently retired however continues to teach for Mount Royal University and University of Calgary. 

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Brad Sluiter, CPHR, SPHRi

Brad Sluiter has been practicing Human Resources for the past 15 years. He is the Human Resources Manager and part of the Senior Leadership Team for one of the largest Athletic Clubs and Golf Courses in Canada. Brad is experienced in overseeing the full cycle HR function and brings that knowledge to the classroom.

He is an active volunteer in credential exam development with the Human Resources Certificate Institute (HRCI), has been a guest speaker and consultant for several organizations on HR related topics and currently sits on the advisory committee for the Human Resources Continuing Education Program at Mount Royal University.

Brad is an alumnus of the Human Resources program at Mount Royal University and has sit on several committees. He has been a mentor through the Universities Mentorship program and also has attended many of the MRU career fairs over the years and has recruited dozens of students. Brad also has a bachelor’s degree, majoring in General Management from the University of Lethbridge.

 

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Mary-Jo Williams

Mary-Jo Williams is an independent leadership and organizational development consultant, facilitator and coach who partners with her clients to define, design and deliver practical learning and performance solutions that maximize engagement, productivity, efficiency and results.

Throughout her 28-year career, Mary-Jo has engaged, enabled and empowered leaders and individual contributors to turn talent into peak performance. Her clients and students say the secret to her success comes from her ability to leverage the lessons learned from her real-world experience building and leading teams in front-line, mid and senior level management roles in sales, operations, human resources and leadership / organizational learning and development.

An alumnus of the Human Resources program at Mount Royal University, she values the opportunity to give back to the community.