• MRU Security Services
    Helping you stay safe on campus 24/7/365

How to get help

Phone icon MRU Now app Location icon

403.440.6897
Non-Emergency

         

MRU Now App

         

X200
West Gate Entrance

 

 

 

403.440.5900
24-Hour Emergency

 

City of Calgary Emergency Services
9-1-1
Dial 9 first if calling from a campus landline

SAFEWALK

403.440.6898

 

 

Your safety is our concern

Our vision is to foster a safe university community, built on trusting relationships. We are committed to making Mount Royal University a safer place by:

  • Performing our duties with integrity, compassion and respect,
  • Building strong, trusting relationships through communication,
  • Integrating with the community through assistance, service and education,
  • Protecting people and property.

Our team is always evolving to meet the needs of our campus community. Here are some of the services we use for integrated safety and support:

  • Specialized training: Defensive tactics (Threat Pattern Recognition), trauma-informed care, sexual violence response, Naloxone/Narcan administration, distress line support, and ASIST (Applied Suicide Intervention Skills Training).
  • Diverse patrol modes: You might find us on foot, bike, or in one of our vehicles—ever present across campus.
  • Modern communications: We’re moving from traditional radios to push-to-talk (PTT) devices and new dispatch software to improve response time and incident reporting.
  • Smart safety tools: MRU’s advanced camera system enhanced with AI analytics gives added visibility and security.
  • Safety Program Manager: Our embedded social worker offers proactive planning, responsive support, safe-speak sessions, and tailored safety education.

As of September 2025, our representatives have received updated uniforms and enhanced training as part of our evolving approach to campus safety. Find out more.

Not sure who to call? You can always contact Security Services and we can point you in the right direction. Email us at security@mtroyal.ca or visit our office right inside the West Gate entrance. Our office is open 24 hours a day, 365 days a year.

 

Our commitment to the campus community

We will act according to our service values. To us, that means:

  • Integrity: Acting in an open, honest and trustworthy way in all of our interactions with each other and the public.
  • Respect: Honouring individuality and diversity, by showing compassion and tolerance to all people.
  • Professionalism: Seeking to maintain the highest standards of ethical and professional conduct.
  • Accountability: Making quality, ethical decisions that guide our individual and collective efforts, and accepting responsibility for our actions.