Information Technology Services

ITS provides technical support and solutions for the Mount Royal University community. This site provides information about and access to the diversified services available through ITS.

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Mount Royal is going Google

ITS is now in the scheduling and implementation stages for the Google Migration for Faculty and Staff.  Details on the Google migration project are available at Google.mtroyal.ca.

For detailed training information please visit the
MRU Google Learning Centre.

 

 

ITS_alert_handAlerts

Blackboard is currently not available.
ITS is working to restore services, thank you for your patience and we apologize for any inconvenience

 

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Contact Us

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IT Service Desk
Phone: 403.440.6000
Toll Free: 1.888.708.5508
Email: itservicedesk@mtroyal.ca
Location: E251

Submit a self-service request

User guide for submitting a self-service request

ITS_cam_cardCampus Card
Phone: 403.440.7711
Email: campuscard@mtroyal.ca
Location: E251
 
 


I need help with...

Help, I am...  

Account create form

Activating my account

Blackboard (student)  

Blackboard (employee)

Blackboard (faculty)

Changing my MyMRU password

Connecting with wireless 
 

 

Printing

Finding a lab 

Purchasing student software

Purchasing academic software

Upgrading lab or classroom software

Lotus Notes meetings and mobile devices

 

 

A new faculty member (ADC orientation) 

A new faculty member (ITS support) 

A new student

A new employee (getting started) 

Visiting 

Fed up with SPAM

 

 


Service Resources

Accounts & Passwords
Banner | MYMRU | Notes

Wireless
MRsecure | Printing | Eduroam

Labs & Classrooms
Facilities | Availability    

Telephone & Voicemail
Activation & FAQ's

Email
Notes, iNotes & Google

Forms
Employee, Faculty & PD funds

FAQ's
Student FAQ's | Staff FAQ's

Software & Hardware
Acquisition & support

IT Security
Policies | Awareness | Services

Policies & Procedures
ITS rules & regulations

Training Resources
Drop-in sessions | Tutorials

Visiting Faculty & Staff
A visitor checklist | Parking

Mobile Computing
Support & tips

Working Off-Campus
Documentation & SRAS

My Data & File Storage
Data access & storage

IT Services for Research
Research computing support
 

Media Equipment Loans
Services provided

Internet & Cloud Computing
www2 | Google | ADC  

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