IT Service Desk

Contact IT Service Desk
Location: E251
Phone: 403.440.6000
Email: itservicedesk@mtroyal.ca 

The IT Service Desk provides technical support and solutions for the students, faculty and staff of Mount Royal University. Submit a self-service request. 

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Support Services Provided by the IT Service Desk:
Activating MyMRU, MyMRU problems. Account and password changes.
Wireless or other network related problems or concerns.
Computer lab related problems (login, printers, faults etc.).
Staff/faculty hardware related problems and concerns.
Staff and student network login or connectivity problems and concerns(secure.mtroyal.ca).
Student account and employee account related problems and concerns.
Netstorage problems and concerns.

 

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 		 Support Services NOT Provided by the IT Service Desk:
Support Service:Who to Contact:
Blackboard.START: start@mtroyal.ca or 403.440.8775
Connecting cellular devices with the network.
Registration issues or questions.Registrars office: 403.440.3303
MR4U Admission Accounts(prospective students).Admissions : 403.440.5000
Lost and found.Students Association: 403.440.6401
Student residence support.Residence Support: 403.440.8888
Lab and classroom access.

Security: 403.440.5900

Emergency response. 


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