Fee Payment Options

Frequently asked questions about fee payments at Mount Royal

FAQ - General fee payment

You can confirm the current balance on your account by logging into your student account via MyMRU.
Credit card payments via Plastiq (a third party service provider which facilitates the use of credit cards for payment of goods or services) currently has a platform fee of 2.5% on the total value of the transaction*. Consult your bank for specific bank charges when using online or in person debt card payments.
*Subject to change without notice.
Fall:
In the fall semester there are two fee payment deadlines. If you have not paid your tuition and mandatory fees in full by the first fee deadline (Aug. 15), you will be de-registered from all courses, a $150 re-registration fee will be applied to your account and you will be responsible for rebuilding your schedule. (see Fees and Deposits in the Academic Calendar).

Course availability is not guaranteed. Early registration and payment of fees is recommended.

The final fee payment deadline aligns with the last day to adjust registration and occurs in September. If you have not paid your fees in full by the final fee deadline, you will be de-registered and a $150 re-registration fee applied to your account. You can re-register into all of the courses on your schedule, in-person, at the Office of the Registrar (Kerby Hall A101) until the reinstatement deadline(link). All fees must be paid in full prior to being reinstated into your course(s).   

Winter/Spring/Summer:
There is one fee payment deadline in the winter, spring and summer semesters and it aligns with the last day to adjust your registration(link).  If you have not paid your fees in full by the final fee deadline, you will be de-registered and a $150 re-registration fee applied to your account. You can re-register into all of the courses on your schedule, in-person, at the Office of the Registrar (Kerby Hall A101) until the reinstatement deadline(link). All fees must be paid in full prior to being reinstated into your course(s).   

The regulations - applicable to all fee deadlines within a term:
Students at Mount Royal University are required to pay all tuition and mandatory fees by the prescribed fees deadline dates as identified in the academic schedule.

Students who for a specific term:
  • do not have sufficient credit on their account to cover mandatory fees or
  • do not have an authorized deferral are deregistered from all courses including wait-listed courses.
Mandatory fees are those identified on the tuition fee schedule. They include (but not limited to) tuition, student association, program specific fees etc. Other charges e.g.  Residence, library, orientation etc are not part of mandatory fees..
You can print a receipt through MyMRU:
• Log in to MyMRU
• Choose the Student Resources tab
My Account select Registration
• Select Student Schedule/Bill
• Select the term for which you want to print a receipt
• Print the Student Schedule/Bill page as your receipt
When making a payment through the Plastiq site, you are asked for an e-mail address and a confirmation of your payment will be sent to the e-mail provided. You can also print a copy of your receipt at the time of payment. Mount Royal will not be able to access or print this receipt for you.
Starting Fall 2018, if you owe more than $50, a Financial hold will be placed on your account for outstanding balances (i.e., tuition, orientation, library or residence fees). MRU notifies students who have a hold, check your mtroyal email account. Holds are also posted in Self-Service with an explanation of the type of hold.

• Financial holds will restrict you from the following activities until payment is made in full:
    •  Registration
    •  Viewing final grades
    •  Release of transcripts

Outstanding balances can be paid using online banking 24/7, or in person at the Registrar’s Office (A101) during business hours (Monday – Friday, 8:30 a.m.- 4:30 p.m.)

Students who have a financial hold and pay all corresponding fees must send an email to fees@mtroyal.ca to request the hold be removed.

If you do not pay your outstanding balance after receiving notification, you may be referred to a collection agency.

After the last day to adjust registration with a full refund (less non-refundable deposit/cancellation fee) for the semester, refunds due to course adjustments and fee overpayments will begin being issued. To request a refund earlier please email studentfees@mtroyal.ca with your:
• Student ID number
• Full name
• E-mail address
• Invoice numbers (from the confirmation of payment receipt)

Mount Royal University will refund back to the original payment method used when possible. It is the student’s responsibility to ensure that their address is current as refunds cannot be processed if your address on file is inactive.

Fall Semester only
Continuing students who cancel their registration after the first fee payment deadline will forfeit a $125 cancellation fee. This will be withheld from the refund of any fees that have been paid.

Credit balances due to scholarships and bursaries are automatically refunded in October. If the balance is due to government loans or grants, it will be automatically refunded. Students can request that the balance be carried forward to the next active term.

View the Fees and Deposits section in the Academic Calendar.
View the Fees and Deposits section in the Academic Calendar.
• If you have comparable health and dental coverage, you may be able to waive your student benefits. All waiver forms must be filled out by the applicable deadline. Approval of your opt out will result in the plan free being credited.
• For questions or concerns regarding the student health and dental plan, call 403.440.6267 or visit the SAMRU Benefits Plan webpage.
Student lockers and parking passes may be purchased at the Parking Office during regular business hours.