Paying tuition and fees

The information you’ll find here is everything you need to know about your tuition and fees — everything from tuition, to health and dental insurance, and parking. You can also pay your tuition and other fees online.

Top 10 questions about paying tuition & fees

1. When are my fees due?
2. What happens if I don’t pay my fees by the deadline?
3. How and where can I pay my tuition?
4. • How can I pay my tuition with an award, loan or other type of funding?
   • What do I need to do if I am a sponsored student
   • What if all my fees are not covered by my sponsor?
4. How and where can I pay my residence fees?
5. • How can I pay my residence fees with an award, loan or other type of funding?
5. How can I get a refund?
6. • Non-refundable fees/deposits
6. How can I get a receipt?
7. What is a financial "hold" and how do I get it removed?
8. How do I opt out of the health and dental plan?
9. Where can I pay for a locker or a parking pass?
10. What do the mandatory fees include?

When are my fees due?

Fees are due on the fee deadline dates listed in the Academic Schedule. Students are responsible for verifying and paying any outstanding balances by the fee deadline date.

Fall Semester 2011

Residence

Tuition

Note: Any changes to Program or Registration Status may affect your account balance. It is the Students responsibility to check their account balance any time changes are made.

Winter Semester 2012

Residence

Tuition

Note: Any changes to Program or Registration Status may affect your account balance. It is the Students responsibility to check their account balance any time changes are made.

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What happens if I don’t pay my fees by the deadline?

Any unpaid fees owing on any fee deadline, will result in cancellation of registration (or de-registration) for all courses for the semester.

• Students who are de-registered after the first fee deadline as a result of non payment of full fees, may re-register and are automatically assessed a $50 re-registration fee.
• Reinstatement in classes is not guaranteed as courses may have filled in the meantime. Early registration and payment of fees is recommended.
• Students who are de-registered after the second fee deadline as a result of non payment of full fees are required to re-register into all classes and only in person at the Office of the Registrar and are automatically assessed a $50 re-registration fee. Full fees will be due immediately.

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How and where can I pay my fees?

Online

• Registration deposit
• Housing Deposit
• Tuition and additional fees (once registered in courses) can be paid using MyMRU.

Acceptable forms of payment include Visa or Master Card

Online or telephone banking

• All major banks and credit unions offer Internet and telephone banking where you can pay your fees 24 hours a day.
• Register with your bank to make online bill payments.
• Once you have registered with your bank, your student ID number (201-XXX-XXXX) is the account number required to make payment.
• Allow two business days for bank processing.

In-person

• Information can be dropped off in the Registrar’s Office drop box (A102)
• Please make sure your student ID number is included
• Acceptable forms of payment include: cash, debit card, cheque, Canadian money order, Visa or Master Card
• Make all cheques payable to “Mount Royal University”
• Postdated payments are not accepted
• Do not place cash in drop box
• International money orders are not accepted

By phone

• At 403.440.8880

By mail
All payments (other than Residence Application Fees) should be mailed to:
Registrar’s Office
Mount Royal University
4825 Mount Royal Gate SW
Calgary, Alberta
T3E 6K6

• Acceptable forms of payment include cheque, Canadian money order, Visa, Master Card.
• Postdated payments are not accepted (students interested in an Installment Plan should contact residence
• Do not send cash in the mail
• International money orders are not accepted

Paying tuition and fees with awards, loans or other types of funding

Students receiving awards, loans or other types of funding are responsible for verifying and paying any outstanding balances and/or verifying their award, or government student loan will cover the cost.

What do I need to do if I am a sponsored student?

Students who wish to have their tuition and other fees billed to a 3rd party (employer/sponsoring agency) must ensure that all proper documentation needed for 3rd party billing (invoicing to an employer or organization by Mount Royal) is forwarded to Financial Services before each fee deadline.

Letters authorizing tuition invoicing may be faxed to: 403.440.8927 or mailed directly to Financial Services.

What if all my fees are not covered by my sponsor?

Any outstanding fees not covered by the sponsor must be paid in full by the student before each fee deadline. Failure to do so may result in de-registration of courses.

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How and where can I pay my residence fees?

Your residence application fee is payable:

• online with your residence application
• at Residence Services

Your security deposit and residence fees are payable:

• Online
• Telephone or online banking
• In-person
• By phone
• By mail

Paying residence fees with awards, loans or other types of funding

Students receiving awards, loans or other types of funding are responsible for verifying and paying any outstanding balances and/or verifying their award, government student loan or other type of funding will cover the cost.

Visit residence for more information on the costs of living in residence and payment options.

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How can I get a refund?

What happens if I overpay through the Web?

You can call or e-mail custpayweb@mtroyal.ca with your:

• student ID number
• full name
• e-mail address
• invoice numbers (from the confirmation of payment receipt)

How do I get a refund if I’ve dropped a course(s) or overpaid?

• Students will receive a refund (Link to Getting money back / Refunds below) on tuition of courses dropped by the Add/Drop deadline.
• Refunds will be issued for those students who have overpaid or who have an award that exceeds the amount of their tuition.
• Fees will not be refunded for courses that a student has withdrawn from after the end of the registration adjustment period (Drop/Add deadline) for each semester.
• In calculating the refund, Mount Royal retains all non-refundable deposits and will refund the balance of the fees paid.
• No cheque or credit card refunds are produced for $25 or less. However, you may go to the Registrar’s Office for a cash refund.

How will my refund be issued?

• If you paid your fees by cash, cheque, debit card or online/telephone banking, the refund will be done by cheque.
• A cheque will not be produced for any students with an inactive address.
• If a student contacts the Registrar’s Office with a request to process a refund and update their address, it will take five to seven weeks from the time of direct contact from the student.
• Please ensure that your address is current by checking your personal information on MyMRU or by contacting the Registrars Office.
• If fees were paid online by credit card, the refund will be put on the same credit card.
• Please allow five to seven weeks for refund processing.

Non-refundable fees/deposits
Application Fee

• When students apply for admissions to a credit program or upgrading at Mount Royal, a $70 non-refundable application fee is required.
• Online applications require online fee payment.
• Applications received in person can be paid by: cash, debit card, cheque, Canadian money order, Visa or Master Card
• Applications send by mail can be paid by: cheque, Canadian money order, Visa, Master Card.

Late Registration Fee

• All students who apply and register for Open Studies on or after the first day of classes will pay a late registration fee of $75 in addition to the $70 application fee. This fee will not be refunded nor is it applied to regular tuition fees.

Registration Deposit

• All new students pay a non-refundable $125 Registration Deposit.
• The Registration Deposit for new students confirms their acceptance of an offer (or a conditional offer) of admission. Although the deposit is non-refundable, it will be credited toward regular tuition fees.
• The Registration Deposit can be paid online (instructions are included with your acceptance letter to pay by phone, fax, in person or mail).

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How can I get a receipt?

You can print a payment receipt through MyMRU.

1. Log on to MyMRU
2. Choose the Student Services tab
3. Under, Student Online Services, click the Registration link.
4. Select the Student Schedule/Bill link
5. Select the term for which you want to print a receipt
6. Print the Student Schedule/Bill page as your receipt.

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What is a financial "hold" and how do I get it removed?

Financial holds are put on an account for outstanding balances (i.e., unpaid tuition, library or residence fees)

• Some financial holds will restrict you from further registration, receiving final grades and use of Mount Royal facilities until payment is made in full
• Students will not be allowed to register in subsequent semesters or to receive transcripts or other services until all financial obligations are met.
• Students who have a financial hold and pay all outstanding fees must contact the Registrar’s Office to request the hold be removed.
• Financial holds can also be paid, in person or over the phone at the Registrar’s Office during business hours.
• For information about advising holds, visit the Advising website

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How do I opt out of the health and dental plan?

The cost of Extended Medical and Dental Insurance is included in the tuition fees charged to full-time students.

• You can opt out of this plan and may qualify for a re-imbursement of the fees (approx. $112 / semester), if you can prove you have sufficient coverage elsewhere.
• If you plan to opt out, you must do so by the opt-out deadlines.

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Where can I pay for a locker or a parking pass?

Lockers

• Student lockers may be purchased at the Parking Office during regular business hours.

Parking passes

• Parking passes may be purchased at the Parking Office during regular business hours.

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What do the "mandatory fees" include?

Mandatory fees help provide a number of services that are available to Mount Royal students, including (but not limited to):

• Mount Royal Recreation Centre Membership
• Students’ Association programs and activities
• • Health and Dental Insurance
  • Universal Transit Pass (U-Pass)
  • The Reflector

All students are charged mandatory fees in their tuition calculation.

• The payment of all fees and deposits is mandatory for all students whether studying on or off campus.
• Students who are covered by other health insurance may be able to opt out of the Students’ Association Health and Dental Insurance Plan.

For a detailed explanation of the fees you are being charged, please see page 26 and 27 of the2011/2012 Mount Royal Tuition Fee Schedule [PDF].

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