Fee Payment Options

Frequently asked questions about fee payments at Mount Royal

FAQ - General fee payment

You can confirm the current balance on your account by logging into your student account via MyMRU.
Credit card payments via Plastiq (a third party service provider which facilitates the use of credit cards for payment of goods or services) currently has a platform fee of 2.5% on the total value of the transaction*. Consult your bank for specific bank charges when using online or in person debt card payments.
*Subject to change without notice.
Fall:
In the fall semester there are two fee payment deadlines. If you have not paid your tuition and mandatory fees in full by the first fee deadline (Aug. 15), you will be de-registered from all courses, a $150 re-registration fee will be applied to your account and you will be responsible for rebuilding your schedule. (see Fees and Deposits in the Academic Calendar).

Course availability is not guaranteed. Early registration and payment of fees is recommended.

The final fee payment deadline aligns with the last day to adjust registration and occurs in September. If you have not paid your fees in full by the final fee deadline, you will be de-registered and a $150 re-registration fee applied to your account. You can re-register into all of the courses on your schedule, in-person, at the Office of the Registrar (Kerby Hall A101) until the reinstatement deadline(link). All fees must be paid in full prior to being reinstated into your course(s).

Winter/Spring/Summer:
There is one fee payment deadline in the winter, spring and summer semesters and it aligns with the last day to adjust your registration(link). If you have not paid your fees in full by the final fee deadline, you will be de-registered and a $150 re-registration fee applied to your account. You can re-register into all of the courses on your schedule, in-person, at the Office of the Registrar (Kerby Hall A101) until the reinstatement deadline(link). All fees must be paid in full prior to being reinstated into your course(s).

The regulations - applicable to all fee deadlines within a term:
Students at Mount Royal University are required to pay all tuition and mandatory fees by the prescribed fees deadline dates as identified in the academic schedule.

Students who for a specific term:
  • do not have sufficient credit on their account to cover mandatory fees or
  • do not have an authorized deferral are deregistered from all courses including wait-listed courses.
Mandatory fees are those identified on the tuition fee schedule. They include (but not limited to) tuition, student association, program specific fees etc. Other charges e.g. Residence, library, orientation etc are not part of mandatory fees..
You can print a receipt through MyMRU:
  • Login to MyMRU
  • Choose the Register & Pay tab
  • Go to Register> Register: Add/Drop/Withdraw course(s)
  • Select a term for which you want to print a receipt
  • Submit
  • Print the Account Summary as your receipt
When making a payment through the Plastiq site, you are asked for an email address and a confirmation of your payment will be sent to the email provided. You can also print a copy of your receipt at the time of payment. Mount Royal will not be able to access or print this receipt for you.
Starting Fall 2018, if you owe more than $50, a Financial hold will be placed on your account for outstanding balances (i.e., tuition, orientation, library or residence fees). MRU notifies students who have a hold, check your mtroyal email account. Holds are also posted in Self-Service with an explanation of the type of hold.

• Financial holds will restrict you from the following activities until payment is made in full:
• Registration
• Viewing final grades
• Release of transcripts

Outstanding balances can be paid using online banking 24/7, or in person at the Registrar's Office (A101) during business hours (Monday - Friday, 8:30 a.m.- 4:30 p.m.)

Students who have a financial hold and pay all corresponding fees must send an email to fees@mtroyal.ca to request the hold be removed.

If you do not pay your outstanding balance after receiving notification, you may be referred to a collection agency.

After the last day to adjust registration with a full refund (less non-refundable deposit) for the semester, refunds due to course adjustments and fee overpayments will begin being issued.

Mount Royal University will refund back to the original payment method used when possible. It is the student's responsibility to ensure that their address is current, as refunds cannot be processed if the address on file is inactive. 

Eligible students with credit balances due to overpayments, scholarships, government loans or grants are automatically refunded after the final fee deadline each term. Mount Royal University now uses Interac e-Transfer (Email Money Transfer) for non-Plastiq student refunds. Interac e-transfer is fast and convenient. You will receive a notification to your MRU email asking you to choose where you wish to deposit your funds. 

Sponsored students who may also be receiving a scholarship or bursary through Student Awards and Financial Aid, or who have a credit balance due to dropped classes or overpayments, should be aware that funds will not be refunded until sponsorship payment has been received in full.   

Students can request that the credit balance be carried forward to a future term. This request must be made to Student Fees via email (studentfees@mtroyal.ca) within one week after the last day to adjust registration. Students will need to provide their full name and student ID# when requesting the funds be transferred, and will need to specify which term the funds are to be transferred to. 

Here’s how you can tell this is a secure transaction: 

You are not sending money by email or text message: Only the notification travels over the Internet to advise the recipient that the transfer has been initiated and to provide instructions on how to deposit the money. The money always resides safely at a financial institution and is transferred through existing payment networks that banks and credit unions have used for years to settle cheques, bank machine deposits and withdrawals. Security measures have been built into the system, including:

  • Encryption technology
  • Confidential user IDs and passwords issued by financial institutions
  • Secure login process
  • A security question and answer to ensure only the intended recipient receives the money
  • 128-bit browser encryption

How to add MRU to your auto-deposit e-transfer set up for future refunds

To get started, log in to your financial institution’s online or mobile banking and navigate to Autodeposit, typically found in the Interac e-Transfer settings. Register your e-mail address or mobile number and link your account. You will receive an email or SMS to confirm your registration. Check your inbox and click “Complete Registration.”

View the Fees and Deposits section in the Academic Calendar.
View the Fees and Deposits section in the Academic Calendar.
• If you have comparable health and dental coverage, you may be able to waive your student benefits. All waiver forms must be filled out by the applicable deadline. Approval of your opt out will result in the plan free being credited.
• For questions or concerns regarding the student health and dental plan, call 403.440.6267 or visit the SAMRU Benefits Plan webpage.
Student lockers and parking passes may be purchased at the Parking Office during regular business hours.