Your ticket to IT support
We’ve improved our online Service Desk experience with a streamlined, efficient way for you to submit and keep track of your help requests. An enhanced user experience also includes resources on common IT problems in one convenient location. Visit the new Service Desk interface at mru.ca/ITShelp to learn what ITS can do to support you.
Student apps
Faculty and researcher apps
Staff apps
What we do
Information Technology Services provides application support, infrastructure, network support, hardware and software support, lab and classroom support, training, IT security and mobile computing to the Mount Royal community.
How to reach us
Start at the IT Service Desk. We can also be reached at 403.440.6000 and itservicedesk@mtroyal.ca.
Using technology
Using only University-approved applications ensures that we're adhering to provincial and federal privacy and security requirements. Mount Royal provides a selection of approved software and online tools to support our faculty, students and staff.
People are looking for . . .
Make the most of G Suite and Microsoft Office
Please visit the G Suite Learning Center and the Office Training Center for tips, training and productivity guides.
Technology tutorials for students
Please visit the Library's Technology Supports page for a new students' checklist and digital training resources on commonly used MRU software.
New employee? Welcome! Let's get you started
Please visit the Where do I start? page if you're a new employee.