Early Support

Support, for wherever you might be. 

Welcome to Early Support, a program under the Office of Student Support. Through cooperation, authenticity, and a commitment to student empowerment, we strive to foster a supportive and inclusive campus community that prioritizes impactful connections to promote student growth and resilience.  

At Early Support, we know being a student is difficult and there are multiple factors that go into your ability to perform well. It’s complex and looks different for everyone. The Early Support program approaches student support from a non-clinical case management, holistic and trauma-informed lens where support is personalized to the student. 

Early Support allows faculty and staff to refer a student they might think would benefit from some support. Students can also refer themselves when they feel like they need support. Early Support is able to conduct outreach, identify concerns and supports for students in a coordinated way.

How Early Support Works.

Step 1: Get connected

Submit an Early Support Referral

Step 2: Initial Outreach

Based on what was shared in the referral, Early Support will reach out to the student. The content and support provided in the initial outreach is dependent on the case and is personalized to the student. It could be an email with information, a phone call, an invite for an appointment to explore the situation further and/or collaborated efforts with other resources and services on campus. Working with a member of the Early Support team does not impact a student’s academic record or transcript.

Step 3: Follow-Up

Depending on the outcome of the initial outreach, Early Support will follow-up to check in. Some students are content with an email, some may need one appointment, some may need to be redirected. Some students benefit from ongoing support and can continue to work with their dedicated specialist. If a student identifies that they would like ongoing support, a Student Support Plan is created. That plan could include engaging in goal development, accessing relevant resources, reflecting on progress, and celebrating milestones as Early Support walks with students on their post-secondary journey.

Early Support is not intended to be a crisis service and operates under regular business hours. If you or your student is in crisis please see the list of following resources below for more help:

For non-emergencies on campus, please contact Security Services.
For crisis, distress or emotional support on campus, please contact After Hours Peer Support Centre.
For crisis, distress or emotional support off campus, please contact Distress Centre Calgary.
For emergency services please, call 911.