Cancellation information

Cancelling Prior to Moving into Residence:  The application fee is non-refundable. A confirmation deposit will be requested to confirm your place in Residence, and applicants will only be placed once the confirmation deposit has been received. If you are not accepted to Mount Royal University, your confirmation deposit will be refunded regardless of when your application is cancelled.

Cancelling Before Confirmation Deposit Paid:  To cancel your application prior to paying the confirmation deposit, you may cancel your application through the Residence Application Portal. No cancellation fees will be applied.

Cancelling After Confirmation Deposit Paid:  To cancel your application after you have paid the confirmation deposit, complete the cancellation prior to arrival form and submit it to the Residence Services Office via mail, email, fax, or in person. If you are accepted to Mount Royal University (in any program including Open Studies), the following cancellation fees will be applied to your student account:

Contract terms Dates by which completed cancellation forms must be received for the corresponding cancellation fees
No cancellation fee Cancellation Fee Equal to
Confirmation Deposit
Academic Year
Before Jul 1 On or After Jul 1
Winter Before Nov 1 On or After Nov 1
Spring or Spring/Summer
Before Mar 15 On or After Mar 15
Note: If you apply after the above cancellation deadlines, the cancellation fees are in effect after the confirmation deposit is paid.

Additional Information:

Cancellation Fees and Charges: The cancellation fees and charges described on this page are in addition to any applicable charges for time already elapsed under the Accommodation Agreement.

Cancelling Before the Designated Move-In Day: Cancellation requests received before the applicable deadlines listed above will not be charged a cancellation fee. Cancellation requests received on or after the applicable deadlines listed above will be charged a cancellation fee equal to the confirmation deposit.

Cancelling After the Designated Move-In Day but Before Taking Occupancy: If you cancel after the designated move-in day but before taking occupancy, you will be charged:

  • the nightly rate from the designated move-in day up to the cancellation date, plus
  • a cancellation fee equal to the confirmation deposit.

Termination After Taking Occupancy (After Move-In): If you terminate your Accommodation Agreement after taking occupancy, charges will include:

  • charges for days occupied, plus
  • a fee equivalent to 30 days of housing fees, and
  • a cancellation fee equal to the confirmation deposit.

Academic Year (Not Returning for the Winter Term): Academic Year residents who will not be returning for the Winter Term must submit written notice by December 1. If written notice is not provided by December 1, the resident is responsible for lost revenue due to vacancy through the end of the contract term.

No-Show / Failure to Move In: If you do not move in on your designated move-in day and you do not confirm an alternate move-in date with Residence Services, your reservation will be cancelled on the 15th day after the designated move-in day.

“Designated move-in day” means the move-in day assigned/communicated by Residence Services for the Resident’s contract term.

Charges will include:

  • the nightly rate from the designated move-in day up to the cancellation date, plus
  • a cancellation fee equal to the confirmation deposit.

Withdrawing from Residence (Cancelling After Moving In). For information about how to withdraw from Residence after you have checked in, please visit our website.