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Cancellation information
Cancelling Prior to Moving into Residence: The application fee is non-refundable. A confirmation deposit will be requested to confirm your place in Residence, and applicants will only be placed once the confirmation deposit has been received. If you are not accepted to Mount Royal University, your confirmation deposit will be refunded regardless of when your application is cancelled.
Cancelling Before Confirmation Deposit Paid: To cancel your application prior to paying the confirmation deposit, you may cancel your application through the Residence Application Portal. No cancellation fees will be applied.
Cancelling After Confirmation Deposit Paid: To cancel your application after you have paid the confirmation deposit, complete the cancellation prior to arrival form and submit it to the Residence Services Office via mail, email, fax, or in person. If you are accepted to Mount Royal University (in any program including Open Studies), the following cancellation fees will be applied to your student account:
| Contract terms | Dates by which completed cancellation forms must be received for the corresponding cancellation fees | |
|---|---|---|
| No cancellation fee | Cancellation Fee Equal to Confirmation Deposit |
|
| Academic Year |
Before Jul 1 | On or After Jul 1 |
| Winter | Before Nov 1 | On or After Nov 1 |
| Spring or Spring/Summer |
Before Mar 15 | On or After Mar 15 |
| Note: If you apply after the above cancellation deadlines, the cancellation fees are in effect after the confirmation deposit is paid. | ||
Additional Charges:
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Cancellation After Official Move-In Date: If you cancel your contract after the official move-in date, have paid your confirmation deposit, and have not taken occupancy of your room, you will be charged the nightly rate in addition to the cancellation fee outlined above. This charge covers the cost of holding the room from the official move-in date until the Residence Services Office receives your completed cancellation prior to arrival form.
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Cancellation After Applying Post Move-In Date: If you apply after the official move-in date, accept your housing offer, and have paid your confirmation deposit but have not taken occupancy of your room, and wish to cancel your contract, a nightly rate will be applied from your scheduled move-in date until the Residence Services Office receives your completed cancellation prior to arrival form, in addition to the cancellation fee outlined above.
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Withdrawal from Residence After Moving In: Any termination by the resident, including withdrawal from Mount Royal University, is subject to the cancellation fee as outlined above and requires 30 days' notice. Approval of such termination is contingent upon the resident completing and submitting a request to withdraw from Residence form, available in the Residence Portal under forms.
Please note, if you signed an Academic Year contract and do not wish to return for the upcoming Winter semester, you must submit your completed request to withdraw from Residence form no later than December 1st to meet the 30 days' notice requirement. This termination will also be subject to the cancellation fee outlined above.