Crisis Supports

24 hour emergency contact


If there is an immediate danger to the health or safety of yourself or others, call 911.

  • If you are on campus, after calling 911, call MRU Security Services at 403.440.5900 or use a Red Phone. Security Services responds to alarms and accidents, provides emergency first aid and responds to unusual activity on campus 24/7.
  • Go to the nearest Hospital Emergency Department or Urgent Care Centre (e.g. Sheldon Chumir Centre).


On-campus crisis contacts

Daytime (8:30 a.m. to 4:30 p.m. - Monday to Friday)


MRU Health Services Clinic

Call 403.440.6326
Call Health Services and inform the reception that you are in crisis. A mental health nurse will connect with you to determine your health needs and help identify on- and off-campus crisis resources. This service is available to MRU students and employees.


On-campus crisis contacts - 24/7


Concerning Behaviour on Campus Team (CBCT)

Call MRU Security Services at 403.440.5900 and ask for the CBCT team.
Call to report behaviour that could indicate a person may cause harm to themselves or others.


MRU Residence Advisor

For after-hours residence crisis support, call the Residence Advisor On Duty and ask to speak with a Residence Life Coordinator.
If you live in MRU Residence, a member of the Residence Life team is available to provide you with support 24/7.

West RA On Duty (A & B Building): 403.542.8215
West RA On Duty (C & D Building, West Townhouses): 403.542.4738
East RA On Duty: 403.542.7258


MRU Employee Family Assistance Program (EFAP)

Call Homewood Health at 1.800.663.1142.
Counselling, consultation and information services for employees and their eligible family members, available 24/7.


Off-campus crisis contacts


Woods Homes Community Resource Team

Call 403.299.9699 or 1.800.653.6106 for 24/7 crisis phone support, ongoing phone support, suicide risk assessments, as well as in-home visits for brief crisis support.

Text and LiveChat 9 a.m .- 10 p.m. 587.315.5000 .
LiveChat (click to register for live chat)


Distress Centre

24/7 support and crisis line - call 403.266.HELP (4357)
Call if you need someone to talk to. No problem is too small. They will connect you with the resources that best meet your needs.


Health Link

Call 811
A free 24/7 telephone service providing advice from a nurse.


AHS Addictions Helpline

24/7 helpline - call 1.866.332.2322
Free addictions support, information and referral to services including free addictions counselling.


Calgary Communities Against Sexual Abuse

Crisis support and information line - call 403.237.5888
Monday to Friday, 9 a.m. to 5 p.m.
Sexual abuse and sexual assault crisis support and education.


First Nations and Inuit Hope for Wellness

24/7 helpline - call 1.855.242.3310 or connect to the online chat
Immediate counselling and crisis intervention to all Indigenous peoples across Canada.


Calgary Women's Emergency Shelter

24/7 family violence helpline - call 403.234.SAFE (7233)
Support from trained counsellors in dozens of languages.