Privacy & Confidentiality

Under Alberta's Protection of Privacy Act (POPA), Residence Services is legally prohibited from discussing the personal information of a student who is 18 years or older with anyone other than the student, unless written authorization has been provided by the student.

We strongly recommend that students contact the Residence Office directly for any questions related to Residence Services, such as billing, room assignments, or account details. If a student wishes to authorize another individual (e.g., a parent or guardian) to access their Residence-related information, they must complete a Residence Services POPA Consent Form.

This form is specific to Residence Services and applies only to information related to Residence. It does not grant access to academic, health, or other university records.

For more information about the disclosure of student personal information under POPA and ATIA, please refer to the Office of the Information and Privacy Commissioner of Alberta or the Government of Albert's POPA resource page.