Access and Inclusion Services

Welcome to Access and Inclusion Services

Register with our office by submitting a Public Request Form.
Already registered? Sign in to Accommodate.

As time is required to review medical documentation, meet with an Access Advisor, and provide your Accommodation Letter to your faculty members with sufficient advance notice, please take careful note of the following deadlines:

Note that the deadlines for the Spring 2021 Semester have passed. Dates below are for the Summer 2021 Semester.

Last day to submit appropriate documentation to Access and Inclusion Services – August 3, 2021

Last day to meet with an Access Advisor or to request changes to existing accommodations for the current semester – August 10, 2021. Appointments are subject to availability. 

Last day to submit a Semester Request to receive accommodations in the current semester - August 11, 2021

Last day to send your Accommodation Letter to your faculty members – August 11, 2021

Missing any of these deadlines will result in delaying your access to accommodations until the following semester. 

The exam centre in Y201 is closed to both online and in-person classes. 

COVID-19 Office Update

As of March 17, 2020, Our office will be conducting all business electronically. During this period, we ask that all communication to our office be submitted via email to in order to ensure that we are able to best serve the needs of our stakeholders.

Please Note:

  • All appointments will be honoured. Advisors will contact students by phone at the scheduled time.
  • Students are encouraged to reach out to their professors to plan all coursework and examinations.
  • Incoming emails will be processed in a timely manner during office hours (8:30 AM – 4:30 PM)

We will continue serving faculty and students as we have in the past, albeit through different means.

For the most up to date information on MRU and COVID-19, please visit

Access and Inclusion Services

Creating an accessible, equitable and inclusive learning environment.

Mount Royal University is committed to access, equity and inclusion. Students who identify as belonging to one of the protected categories as defined by the Alberta Human Rights Act (AHR Act) are entitled to receive reasonable academic accommodations up to the point of undue hardship. The following categories are protected from discrimination:

  • Race
  • Colour
  • Ancestry
  • Place of origin
  • Religious beliefs
  • Gender
  • Gender identity
  • Gender expression
  • Age
  • Physical disability
  • Mental disability
  • Marital status
  • Family status
  • Source of income
  • Sexual orientation

Our department assists the University in creating an accessible learning environment that encourages full participation in academic courses for students who are eligible for academic accommodations under the provincial human rights legislation.

Reasonable accommodations are tailored to the individual, flexible, and are determined by considering the barriers within the unique environment of a post-secondary institution.

We encourage student development and educate Mount Royal University about becoming a more accessible, equitable and inclusive learning environment.

Prospective Students

If you are not yet a registered student and would like information about our services, stop by Y201 or call 403.440.6868 to book time for a conversation with our Prospective Student Advisor.

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Current Students

It takes time to review documentation, apply for funding and arrange for accommodations and services. Once you submit a public request form along with your documentation, our team will contact you to set up an appointment.

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Find out about deadlines and office closures, guidelines for academic accommodations, addressing barriers to learning, intellectual property and copyright exceptions, creating an inclusive learning environment, and students in the workplace.

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Non-disability related academic accommodations

Students identifying with one of the non-disability related protected categories who are experiencing barriers to their education are encouraged to reach out to Access and Inclusion Services to explore what academic accommodations may be available to assist them in order to participate fully in their academic studies.

Equity, Diversity and inclusion workshops and resources for students

Diversity and inclusion are both essential processes and critical goals at Mount Royal University. In collaboration with many other equity seeking groups on campus, we provide educational workshops, seminars, peer groups, panel discussions, resources, and an opportunity for conversations that address issues of access, equity and inclusion, privilege, and power that will continue to develop these competencies.

Understand your rights and responsibilities

The accommodation process requires your active participation and communication. Our team is here to help you, but students are expected to be involved in the process and take responsibility for communicating their specific needs.

Student Rights

  • Access: all students have access to Mount Royal programs and services.
  • Confidentiality: all diagnostic documentation about your disability remains confidential within Access and Inclusion Services.
  • Appeal: Access Advisors assess the documentation of disability provided by you and determine what academic accommodation(s) will be recommended. You have the right to appeal these recommendations.

Student Responsibilities

  • Students will identify specific needs to Access and Inclusion Services
  • Students will provide relevant, corroborated, current medical, psychoeducational or psychological documentation to Access and Inclusion Services
  • Each semester, students will meet with their professors to provide them with a copy of their accommodation letter, discuss their accommodations, obtain each professor’s signature on the Professor Acknowledgement Form and return signed forms to Access and Inclusion Services
  • Students will pursue their studies with the same diligence required of all students and accept responsibility for their role in achieving program outcomes.

Students and faculty alike can get the most current information about your accommodations, book appointments, request exam seating and Accommodation Letters, and find helpful tips through your Accommodate portal.