Access and Inclusion Services

Welcome to Access and Inclusion Services

Register with our office by submitting a Public Request Form.
Already registered? Sign in to Accommodate.

As time is required to review medical documentation, meet with an Access Advisor, and provide your Accommodation Letter to your faculty members with sufficient advance notice, please take careful note of the following deadlines:

Note that the deadlines for the Winter 2021 Semester have passed. Dates below are for the Spring 2021 Semester.

Last day to submit appropriate documentation to Access and Inclusion Services – June 7, 2021

Last day to meet with an Access Advisor or to request changes to existing accommodations for the current semester – June 11, 2021. Appointments are subject to availability

Last day to submit a Semester Request to receive accommodations in the current semester - June 14, 2021

Last day to send your Accommodation Letter to your faculty members – June 14, 2021

Missing any of these deadlines will result in delaying your access to accommodations until the following semester. 

The exam centre in Y201 is closed to both online and in-person classes. 

COVID-19 Office Update

As of March 17, 2020, Our office will be conducting all business electronically. During this period, we ask that all communication to our office be submitted via email to in order to ensure that we are able to best serve the needs of our stakeholders.

Please Note:

  • All appointments will be honoured. Advisors will contact students by phone at the scheduled time.
  • Students are encouraged to reach out to their professors to plan all coursework and examinations.
  • Incoming emails will be processed in a timely manner during office hours (8:30 AM – 4:30 PM)

We will continue serving faculty and students as we have in the past, albeit through different means.

For the most up to date information on MRU and COVID-19, please visit

Access and Inclusion Services

Creating an accessible, equitable and inclusive learning environment.

Mount Royal University is committed to access, diversity and equity. Our department assists the University in creating an accessible learning environment that encourages full participation in academic courses for students experiencing disabilities.

Reasonable accommodations are tailored to the individual, flexible, and are determined by considering the barriers within the unique environment of a post-secondary institution.

We encourage student development and educate Mount Royal University about becoming a more accessible, equitable and inclusive learning environment.

Students and faculty alike can get the most current information about your accommodations, book appointments, request exam seatings and Accommodation Letters, and find helpful tips through your Accommodate portal.


Prospective Students

If you are not yet a registered student and would like information about our services, stop by Y201 or call 403.440.6868 to book time for a conversation with our Prospective Student Advisor.

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Current Students

It takes time to review documentation, apply for funding and arrange for accommodations and services. Once you submit a public request form along with your documentation, our team will contact you to set up an appointment.

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Find out about deadlines and office closures, guidelines for academic accommodations, addressing barriers to learning, intellectual property and copyright exceptions, creating an inclusive learning environment, and students in the workplace.

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You may be eligible for grants for services and/or equipment related to your disability.

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Assistive Technology

Learn about the different assistive devices designed to facilitate your success as a student experiencing a disability.

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Meet Our Team

Meet our Director, Access Support Coordinator, Assistive Technology and Access Advisors, Front Desk Staff and Academic Strategists.

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Equity, Diversity, and Inclusion

Equity, Diversity, and Inclusion is both a process and a goal at MRU.

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FAQ and Eligibility

Review our list of Frequently Asked Questions. If you have any more questions contact us at 403.440.6868 or email us.

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Academic Strategists

Academic Strategists meet with students to help develop study strategies such as Active reading, Time management and writing skills. 

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Frequently asked questions

Q. What documentation is required to access services?
A. Information about documentation requirements can be found here.

Q. What if I don't have documentation?
A. Services may still be available; please call us at 403.440.6868 or email

Q. What can I expect from a meeting with an Access Advisor?
A. Access Advisors meet with registered Mount Royal students who have a documented disability to determine reasonable academic accommodations and services based on your documentation.

Who is eligible?

Accommodations are available to registered students with documented conditions who face barriers in the post-secondary environment:

  • Attention-deficit/hyperactivity disorders
  • Chronic health issues
  • Deafness or hard of hearing
  • Head injuries
  • Learning disabilities
  • Mental health issues
  • Mobility impairments
  • Physical disabilities
  • Partial sight or blindness
  • Temporary impairments due to accident, illness, or injury


  Where can I find Mount Royal University Policies?

Contact Us

Talk to us about an 
accessibility concern at Mount Royal University.

SLS_phone2 403.440.6868 SLS email2  SLS person2   Room Y201