DEGREES

Doctor of Philosophy, University of Nevada, Las Vegas
Master of Business Administration, University of Calgary
Bachelor of Commerce, University of Calgary

PUBLICATIONS

Kim, E. L., Tang, J., Kim, M., and Kim, E. J. (2025). The effects of restaurant cancellation policies
and no‐show awareness campaigns on reservation behaviors. International Journal of Consumer
Studies, 49(3). DOI: https://doi.org/10.1111/ijcs.70069

Kim, E. and Tang, J. (2024). Tackling no-shows in fine dining: insights into cancellation policies and
consumer awareness campaigns. Journal of Revenue and Pricing Management, 1-12. DOI:
https://10.1057/s41272-024-00499-1

Kim E., Kim E., Kim, M., and Tang, J. (2023). The matching effect of local food and color on ethical
dining behaviors: the roles of credibility and green image. International Journal of
Contemporary Hospitality Management, 36(5), 1557-1576. DOI: https://10.1108/IJCHM-09-2022-1129

Han, W., Jiang, W., Tang, J., Raab, C. and Krishen, A. (2022). Indirect customer-to-customer
interactions and experiential value: examining solo and social diners. International Journal of
Contemporary Hospitality Management, 34(5), 1668-1691. DOI: https://10.1108/IJCHM-04-2021-0512

Tang, J., Raab, C., Zemke, D., and Choi, C. (2021). The effect of the minimum server wage on
restaurant guest tipping behavior. Journal of Foodservice Business Research, 1-32, DOI:
https://10.1080/15378020.2021.1903786

Belarmino, A., Raab, C., Tang, J., and Han, W. (2021). Exploring the motivations to use online meal
delivery platforms: Before and during quarantine. International Journal of Hospitality
Management, 96, 102983, DOI: https://10.1016/j.ijhm.2021.102983

Han, W., Raab, C., Belarmino, A., and Tang, J. (2021). Are online meal delivery platforms part of
the sharing economy? Journal of Foodservice Business Research, 1-24, DOI:
https://10.1080/15378020.2021.1941712

Zemke, D., Tang, J., Raab, C., and Kim, J. (2020). How to build a better robot... for quick-service
restaurants. Journal of Hospitality & Tourism Research, 44(8), 1235-1269, DOI:
https://10.1177%2F1096348020946383

Tang, J., Repetti, T., and Raab, C. (2019). Perceived fairness of revenue management practices in
casual and fine-dining restaurants. Journal of Hospitality and Tourism Insights, 2(1), 92-108,
DOI: https://10.1108/JHTI-10-2018-0063