Student Record

MRU Transcripts

Important Notice: Canada Post Strike Impacting Paper Transcript Mailings

Due to the ongoing Canada Post strike, we are currently unable to mail paper copies of official transcripts. Mailing services will resume once the strike has ended. Students who require a paper transcript in a sealed envelope have the option to pick up their transcript on campus during regular business hours.

In the meantime, students are encouraged to order official electronic transcripts through MyCreds™️, our secure digital credential platform. Electronic transcripts are official, widely accepted, and can be delivered quickly to students, institutions, and employers.

How to order a Mount Royal transcript

Digital and paper transcripts are available as follows:

  • Digital transcripts are issued via MyCreds. If you wish to share your transcripts with another post-secondary institution or an employer, you can do so at a cost of $16 per share, but there is no initial charge to upload the document. 
  • Paper transcripts are issued via Canada Post standard mail at a cost of $20 per document.
  • Unofficial transcripts are also available at a cost of $5 per document. 

Note: Unofficial transcripts may not be considered acceptable by the receiving institution.

Important: Please ensure that your email address on file is up to date so that you receive the notification from MyCreds when your digital transcript is available.  To update your email, contact studentrecords@mtroyal.ca before submitting your transcript request.

 

 Request Transcript Online


Only the following student types can order online:

  • Credit Students (including upgrading) whose records are from 1986 to present
  • Continuing Education & Extension Students whose records are from Fall of 1999 to present
  • Language Institute Students whose records are from Fall of 2004 to present

To order your transcripts online

  1. Login to MyMRU
  2. Select the Home tab
  3. Select Online Services for Former Students & Employees
  4. Select Student Records & Transcripts
  5. Select Request Official Transcript
  6. For mailed transcripts ($20.00 per copy)
    • Under Issue to a Company or Other Recipient, type the name of the organization or recipient. Click Continue.
    • Select Transcript Type: Credit.
    • Enter the complete mailing address. Click Continue.
    • Complete the Transcript Request Information and click Continue to proceed to the payment form.
    • Pay using Visa or Mastercard (Visa Debit and Visa Mastercard are not permitted methods of payment) 
    • Click Submit Request.
  7. For electronic transcripts ($16.00 per share) 
    • Under Issue to a Company or Other Recipient, type MyCreds in the recipient field. Click Continue.
    • Leave all other fields blank.
    • Select Transcript Type: MyCreds Credit.
    • On the next page, leave the information as-is and click Continue again.
    • Click Submit Request. (Payment will be made through the MyCreds website later.)
    • Within 3 business days, you will receive an email from MyCreds once your transcript is ready to share.
    • Follow the link in the email from MyCreds to access, pay for, and share your transcript. Your MyCreds confirmation will be sent to this email address. If you’d prefer it sent elsewhere, please reply with your preferred email, and we’ll update your student record.

 

 In-person, fax or mail


You can order your transcript by completing a Transcript Order form from the Office of the Registrar. This form can be submitted to the Office of the Registrar by fax, mail or in person. Do not email this form if providing credit card information. If you come in person, you will be asked to show a piece of photo ID. You will also be asked to provide the following information:

  • Your full name
  • Date of birth
  • Student ID # (if known)
  • Program(s) attended
  • Approximate dates of attendance
  • Name and address to which the transcript is to be sent
  • Number of transcripts required
  • Your signature and date
  • Daytime telephone number
  • Whether you would like the transcript(s) held for current semester grades until the credential is awarded or mailed immediately
  • Visa or MasterCard with an expiry date (any emails sent with credit card information will be automatically deleted)

When ordering by mail, payment may be made by credit card, cheque or money order payable to Mount Royal. In-person, payment may be made by debit, cash, cheque, money order or credit card.

 

 Email (MyCreds Transcript Only)

 
A transcript request may also be submitted by email.

You will be asked to provide:

  • Your full name
  • Date of birth
  • Student ID # (if known)
  • Program(s) attended
  • Approximate dates of attendance

Transcript legends

Transcript Legend - Credit
Transcript Legend - CE