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Student and employee OneCards


All students, faculty and staff of Mount Royal University should have a OneCard. Your first OneCard is free.


Submit a photo and request your OneCard online

  1. Submit your photo by logging into the OneCard Portal. You must use your @mtroyal.ca email address to login.
  2. Click on the Profile link in the blue bar. If you have already uploaded a photo, you will see it here.
  3. Click on the “Submit a photo” link.
  4. Upload your photo. It needs to meet the following requirements or it will not be approved:
    1. The photo must be easily viewed, in focus and recognizable as you without any app filters applied.
    2. Must be taken against a plain, light background.
    3. The photo must be a colour photo and show a clear, front view of the applicant’s full face.
    4. Hats, headbands or sunglasses may not be worn in the photo.
    5. The photo must be a head and shoulders portrait, in focus, of only the applicant (within the last year).
    6. The applicant’s eyes must be open and looking directly ahead.
    7. Photo must be taken directly in front of the face; photos taken to show the face from the side or an angle are not acceptable.
  5. On the next screen, upload a photo of a piece of government-issued photo identification (such as a driver’s license, passport, or Indian status card). Please note that we do not keep your identification on file. We use it to verify your identity and delete the photo.
  6. Once your photo is approved, you will receive an email. You can then come to the OneCard office and get your card printed.

Use of the OneCard is governed by the Mount Royal University cardholder’s agreement.


Pickup or mail your OneCard

Once your photo is approved and you receive a confirmation email, please visit the OneCard office located in the Cougars Campus Store and have your card printed.

There is a $10 fee to mail your OneCard if you are unable to pick it up. Please deposit $10 onto your Flex Dollars account using the OneCard Portal and send us an email and we will print your card and mail it. Your OneCard will be sent to the address you have on file on MyMRU.


Load funds to your OneCard

  1. Go to the OneCard Portal and click on the Sign In button at the bottom. Make sure you sign in with your @mtroyal.ca email address.
  2. Click on Make Deposit on the left, in your Flex Account.
  3. Make sure Flex Dollars Account is selected for the account. Select the deposit type and deposit amount to bring your balance to at least $10. Click on Next.
  4. Complete the purchase.