ITS Updates — MRU system status
MRU's system status page gives you real-time updates on system performance issues.
If you need assistance, please contact the ITS Service Desk 403.440.6000 or log in to request support.
System notifications
VPN outage April 22, 10 p.m. to midnight
VPN access will be unavailable during a scheduled system upgrade from 10 p.m. to midnight on Wednesday, April 22. Users will not be able to connect, and active sessions will be disconnected. This affects all remote access; on-campus systems remain available. The upgrade supports improved security and performance.
Required hardware update for MRU-managed computers
ITS is applying a required hardware (BIOS) update to university-managed computers on Windows operating systems. This update supports current security requirements, improves system stability and ensures continued compatibility with university technology.
The update takes approximately 30 minutes and must take place on MRU’s wired network. We recommend completing the update manually at the end of your workday to avoid interruptions. Because updates are not pushed to all devices at the same time, ITS cannot predict when your computer may prompt for installation or a restart.
Follow these step-by-step instructions.
If you have questions or require assistance, contact the Service Desk online, at ext. 6000, or via email.