Information Technology Services


Frequently asked questions 

In order to be granted access to Banner, you must complete the Banner systems access authorization form.

Example: If you are an Administrative Assistant you may require access to the Contract and Finance systems. For Finance check off Web Access, check Yes or No for Salary Drill, provide the FOP restriction, if any (minimum Org) and check the appropriate area in the Contracts section. A note for access to this form will be forwarded to the Client Support Accountant for Finance and the Human Resources Analyst for Contracts so they can sign off as Coordinators. If further clarification is required, contact your Client Support Accountant for Finance or Human Resources Analyst for Contracts.

  • Student Module (Credit)please use the following materials to understand how to use Banner General and Student:
  • Student Module (Continuing Education, The Conservatory) - Contact Extension Systems Analyst at 403.440.5931.
  • Part-time Credit Contracts - Contact the HR Systems team at
  • Continuing Education and Conservatory Contracts - Contact Extension Systems Analyst at 403.440.5931.
  • Finance - For Finance training questions that cannot be answered by an employee's immediate supervisor, employees should contact their Finance Business Partner.
Ask your supervisor for a copy of the Naming Conventions document.
In 1996 Mount Royal purchased the Banner Administrative Systems from SCT (now called SunGard SCT) to replace existing legacy finance, human resources and student systems. Banner is an integrated suite of software products that use client/service architecture.
FOAPAL is the acronym representing each element of Mount Royal's chart of accounts: Fund, Organization, Account, Program, Activity and Location. Each of these are independent and must be assigned to every financial transaction. Combined they provide a very powerful reporting tool.