Room assignment
Room assignments are made on a first-come, first-served basis.
For new applicants, priority is based on the date the confirmation deposit is received.
For returning applicants whose confirmation deposit is already held by Residence Services, priority is based on the Application Fee Received Date.
Themed CommunitiesIf you select a Themed Community on your application it will be considered your first preference, taking precedence over type of accommodation as well as roommate choice. If you want to live with a specific roommate within a Themed Community, please make sure the roommate also selects the same Themed Community.
Requesting a roommateEligible applicants may create a Roommate Group through the Residence Portal during the Choose-A-Room process. Instructions and applicable deadlines will be sent by email.
If you do not participate in Choose-A-Room or do not select a room, Residence Services will automatically assign you a room based on availability and the preferences provided in your application.
Visit Choose-A-Room for more information about roommate groups and room selection.
Gender inclusive housingResidence Services is committed to fostering an inclusive environment for all individuals residing in our facilities. At Mount Royal University, residence assignments are not determined by gender. Every residence space, including apartments and townhouses, welcomes all gender identities and expressions. Consequently, residents might share a unit with individuals whose gender identity differs from theirs.
Should you wish to reside in a same-gender unit, you are encouraged to indicate your gender during the application process, which will guide the assignment to a corresponding unit.
The gender information you provide will not affect the outcome of your Residence application. For further details, please reach out to Residence Services at residence@mtroyal.ca.
Room assignment confirmationIf you participate in Choose-A-Room, you will know your room assignment when you complete your room selection in the Residence Portal.
Applicants who do not select a room will be assigned through the automatic allocation process. Residence Services will email you when your room assignment is available.
You can log in to the Residence Portal to view your unit, bedroom and roommate information once your assignment is complete.
Requesting a room changeA room change freeze is implemented for the first month of each term, allowing residents to settle in and get acquainted with their roommates.
Conflicts may occur, and Residence Services encourages you to discuss any issues with your roommates and RA before considering a room change. If a change is still necessary, you can submit a request through the Residence Portal.
Should your room change be approved, you'll receive notification via email or phone to collect your new keys on the designated date. You'll typically have a weekend to transfer your belongings and complete the check-out process from your previous room. Failure to return the old room keys by the specified date will result in charges for both rooms.