Facilities & Services

Facilities and Services

Mount Royal residences are designed to make on-campus living easy and convenient for our residents. Facilities and services include:

Your Residence Handbook has more information. Or, click here for a comprehensive list of on-campus services and resources.

Boost App

Boost is a  free mobile ordering app that allows you to place orders at The Table Food Hall, Starbucks and Tim Hortons for pickup at your convenience. Order your meals ahead of time, schedule pickup, customize your order and pay with a credit card or your dining plan. For details and instructions on how to use Boost, please visit   mru.ca/DiningPlans

Res Laundry Room

Laundry facilities

Laundry rooms equipped with smartphone-operated washers and dryers are located in East and West Residences. Residents and guests can use their unit key to access their respective laundry room during the hours listed below. Each laundry room has a sitting room.

West and East Residence Laundry facilities
Hours of Operation
Monday to Sunday: 8:00 a.m. - 10 p.m.
Active room key is required to access the Laundry Facilities

The machines are owned and serviced by Coinamatic. Starting in September 2019, you can now pay for your laundry through Coinamatic's mobile app. For more information on app, please review the Coinamatic CP Mobile information pamphlet.

Laundry Room Maintenance

If you are experiencing an issue with a washer, dryer,  or your account, please fill out a service request form or contact contact Coinamatic at 1.800.561.1972 or customercare@coinamatic.com. Be sure to take note of the machine's six-digit ID number.

Mail service

Letter size mail

Each area of residence has their own mail location. The West apartments and townhouses have mail boxes located in building B. East townhouses mail boxes are located at the East Communicty Centre (ECC) building next to the laundry.

You will receive a mail key on check in with the mail box number on your key package.

Larger parcels and packages

Residence Services uses the Luxer One locker system that will hold parcels and packages for our residents. This locker system is located on the main floor of building B apartments and houses all packages for both East townhouses and West apartments and townhouses.

Important: Your Name - Please ensure you use the exact name you used when you applied. Delivery drivers will do a search in the system by your last name. Please do not use pet or nick names as the driver will not be able to find you resulting in the package being returned. Check your Mount Royal email regularly, the Luxor One system will email you that you have parcel waiting.

Mailing address

Your mailing address is:

Your Name
200 Mount Royal Circle SW
Calgary, AB T3E 7P7

There is no need to add your unit/room number to the mailing address. All mail received is sorted by Residence staff and placed in your mailbox.

Important: Residence Services is closed during the Winter Holiday break. There is no mail service during this period.

Mail addressed to students not currently living in Residence is returned to the sender.


Resident Advisors (RAs) are on-call every night after the Front Desk closes to deal with lock-outs and any other issues that may arise. They also perform rounds of the residence complexes several times a night.

West RA On Duty (A & B Buildings) 403.542.8215
West RA On Duty (C & D Buildings, West Townhouses) 403.542.4738
East RA On Duty 403.542.7258
Security Services

Mount Royal's Security Services patrols campus, responds to alarms and accidents, provides emergency first aid and responds to unusual activity on campus 24/7. Residence Services works closely with Security Services to ensure a safe and secure living and learning environment.

Emergency contacts

Security Services 24-hour emergency line: 403.440.5900

City of Calgary Emergency Services: 911 (dial 9 first if calling from a campus landline)

Non-emergency contact

Security Services
West Gate, X200
Phone: 403.440.6897
Email: security@mtroyal.ca