FAQ

Eligible applicants may be invited to select their room through Choose-A-Room.

If you participate in Choose-A-Room, you will know your room assignment when you complete your room selection in the Residence Application Portal.

Applicants who do not select a room will be assigned through the automatic allocation process. Residence Services will email you when your room assignment is available.

You may log in to the Residence Application Portal to view your unit and bedroom number once you have been assigned.

Yes. If you form a roommate group during Choose-A-Room, you will already know the members of your group.

Applicants who are assigned through automatic allocation can view their roommate information in the Residence Application Portal once the assignment process is complete.

Roommate information may change before move-in if another applicant cancels or changes rooms.

Living with other people can sometimes be challenging. Begin by speaking directly and respectfully with your roommate about the concern.

Your Resident Advisor can help facilitate a conversation and support everyone involved. Residents are encouraged to work with their roommates and RA before requesting a room change.

If the issue cannot be resolved, you may submit a Room Change Request through the Residence Application Portal. A room-change freeze is normally in place during the first month of each term to give residents time to settle into their communities. Room changes are also subject to available space.

A Resident Advisor, or RA, is a Mount Royal student staff member who lives in Residence.

RAs help residents adjust to living on campus, connect with their community, find campus resources and address questions or concerns. They also organize community activities and provide after-hours on-call support.

Every Residence community—floor, triad or townhouse block—has an RA.

All residents are responsible for reading and understanding:

• The Residence Handbook and Community Standards Guide
• Their Accommodation Agreement
• The ResNET Acceptable Use Policy

You electronically sign your Accommodation Agreement during the application process. Copies of the current agreements and policies are available on the Rules, Policies and Forms page.

Your Resident Advisor will provide information about your first community meeting, Welcome Week activities and events taking place throughout the year.

Information may be shared through email, community meetings, posters and Residence bulletin boards. You can also visit the Residence Activities Council page to learn about larger Residence events and opportunities to become involved.

Mattress sizes vary depending on your Residence location and room type.

• West Townhouses: 
  • 4-bedroom: Full XL: 137 cm × 203 cm × 16 cm (54" × 80" × 6")
• West Apartments:
  • 1-bedroom: Full XL — 137 cm × 203 cm × 23 cm (54" × 80" × 9")
  • 2-bedroom: Full XL — 137 cm × 203 cm × 16 cm (54" × 80" × 6")
  • 4-bedroom: Twin XL — 99 cm × 203 cm × 16 cm (39" × 80" × 6")
• East Townhouses:
  • 1-bedroom: Full XL — 137 cm × 203 cm, up to 31 cm deep (54" × 80", up to 12" deep)
  • 2- and 4-bedroom: Twin XL — 99 cm × 203 cm × 16 cm (39" × 80" × 6")

We recommend purchasing bedding specifically designed for your mattress size. Standard Twin fitted sheets may not fit a Twin XL mattress because Twin XL mattresses are approximately 13 cm (5") longer.

You can indicate your room, building and community preferences in your Residence application.

Eligible applicants may be invited to select an available room through Choose-A-Room. Applicants who do not choose their own room will be assigned through automatic allocation, which considers the preferences provided in their application.

Room, building and roommate preferences are considered but cannot be guaranteed. Assignments depend on eligibility, application priority and available space.

Yes. Wired and wireless Internet access is included in your Residence fees through the ResNET network.

Use your MyMRU username and password to connect to the main ResNET wireless network. Wired Ethernet ports are also available in bedrooms and living rooms.

Game consoles require a wired Ethernet connection, wireless printing is not supported, and some smart TVs and streaming devices require additional setup. Visit the ResNET FAQ for connection instructions and technical support.

No. Residence does not provide cable television service.

Each Residence unit includes a Roku TV in the living room.

Residents may use their own television and streaming devices. Some smart TVs and streaming devices require additional ResNET configuration, and casting or phone-based remote features may not work on the Residence network.

Visit the ResNET FAQ before purchasing or connecting a television or streaming device.

Yes. Designated Residence parking is available in Lots 6 and 9, but spaces are limited. Residence has 362 parking permits — 275 for East Residence and 87 for West Residence — and permits are available on a first-come, first-served basis.

Residents who require parking should indicate this on their Residence application so Residence Services can provide Parking & Transportation Services with the information needed to confirm eligibility for Residence parking.

Visit the Residence Parking Information page for details about parking availability, permit options and how parking requests are processed.

Yes. Residence remains open from May through August.

Spring and Summer student housing is available to current residents and to new residents registered in Spring or Summer courses. Both current and new residents must submit a separate Spring/Summer Residence application.

Students may be required to move into an area designated for Spring and Summer housing. Additional nightly charges may apply if you remain in Residence between contract periods.

Visit the Spring and Summer Housing page for current dates and application information.

MRU Emergency Housing provides eligible, active MRU students with temporary accommodation for a maximum of 14 nights when they are experiencing an immediate personal-safety risk, intolerable living conditions or financial destitution.

Emergency Housing is provided at no cost and is accessed through a referral from an approved campus service. Availability and eligibility requirements apply.

Visit the MRU Emergency Housing page for eligibility information, referral options and additional resources. 

Residents can access support through:

• Residence Advisors and Residence Life Coordinators
• Wellness Services
• Early Support
• SAMRU financial and peer-support programs
• The DDSV Office: Sexualized and Gender-Based Violence Support
• Security Services
• The Indigenous Housing Program

If you or someone else is in immediate danger, call 911 or contact MRU Security Services.