Crisis resources

24 hour emergency contact

 

If there is an immediate danger to the health or safety of yourself or others, call 911.

  • If you are on campus, after calling 911, call MRU Security Services at 403.440.5900 or use a help phone
  • Go to the nearest Hospital Emergency Department or Urgent Care Centre (e.g. Sheldon Chumir Centre)

On-campus supports

 

During regular business hours

Employee Wellness

Contact the Employee Wellness team regarding GreenShield, health promotion events, leaves and workplace accomodations.

 

Contact
employeewellness@mtroyal.ca

Wellness Services

Mental health nurses and referrals avaliable at the Wellness Centre - U216. Learn more here.

 

Contact

After regular business hours

Security Services

Security Services responds to incidents and unusual activity on campus, 24 hours a day, 365 days a year

 

Contact
Non-emergency: 403.440.6897
Emergency: 403.440.5900
Office: X200 (beside the West Gate Entrance)
Email: security@mtroyal.ca


Supporting Colleagues in Distress

In your role as an MRU employee, you may be the first person to see signs that a colleague is in distress. Use this guide to familiarize yourself with common signs of distress, and the steps you can take to offer support.

Off-campus crisis supports

 

GreenShield Health (EFAP Provider)

About

No call centres, and no extensive wait times. Employees access a simple online system to book their phone, video, or in-person session with a therapist at their convenience.

Contact

Call: 1-833-707-4747 for immediate support.
Select 1 for English, then 1 again for crisis services or 3 for regular counselling requests and account support.


Distress Centre Calgary

About 

Responds to individuals in distress through a 24-hour crisis line, email, daily chat and daily text.

Contact

Call: 403.266.HELP (4357)
Live Chat: distresscentre.com


Health Link

About

A free 24/7 telephone service providing advice from a nurse.

Contact

Call: 811


AHS Addictions Helpline

About

Free addictions support, information and referral to services including free addictions counselling. 24/7 helpline.

Contact

Call: 1.866.332.2322


Alberta's One Line for Sexual Violence

About

Specialized support to those impacted by sexual violence availbe 7 days a week, 9 a.m. - 9 p.m. in over 200 langauges. Online chat support.

Contact

Call/Text: 1.866.403.8000


FearIsNotLove

About

Formally Calgary Women's Emergency Shelter. 

24/7 family (dating, domestic) violence helpline that provides support from trained counsellors in dozens of languages.

Contact

Call: 403.234.SAFE (7233)


First Nations and Inuit Hope for Wellness

About

24/7 helpline that provides immediate counselling and crisis intervention to all Indigenous peoples across Canada. Chat support offered online 

Contact

Call: 1.855.242.3310 


Talk Suicide Canada

About

Connect to a crisis responder to get help without judgement. If you are worried about someone and think their life may be at risk, please call 911 right away.

Contact

Call: 1.833.456.4566 (24/7)
Text: 45645 (2 -10 p.m.)


Trans Lifeline

About

A 24/7 grassroots hotline offering direct emotional and financial support to trans people in crisis- for the trans community, by the trans community.

Contact

Call: 1.877.330.6366


Woods Homes Community Resource Team

About

Crisis phone support for all ages available 24/7 (several languages available).

Contact

Call: 403.299.9699 or 1.800.653.6106 
Text and Live Chat: 587.315.5000 (9 a.m. - 10 p.m.)