Facilities & Services

Wireless Network

To connect to the ResNET wireless network, select ResNET from the list on your device. You will be prompted to enter a username and password. Use your MyMRU username and password.

Important note: If you are a new Mount Royal student and have never changed your MyMRU password, you may have to change your password through MyMRU. Changing your password synchronizes your account with ResNET.

Wired Network

Each bedroom and living room in your unit has an active network port. Connect an Ethernet cable (not provided by Residence) from your device to the wall network port. In West Residence there are two ports in the bedrooms, due to infrastracture constraints however, only one port is active. 

If you would like to connect more than one device to your network port, we recommend purchasing a mini network switch. 

New Students

If you are a new MRU student, please change your MyMRU password. Changing your password will synchronize your account with ResNET. If you have already changed your password but are still unable to connect please see below for your specific Operating System type.

Windows and Apple Computers

Windows and Apple computers will usually connect to ResNET without any additonal configuration.

If you have a Windows computer and are unable to connect, please ensure that you have the latest drivers installed for your Wireless Network card. If you require assistance in updating your drivers, please contact the ResNET office at resnet@mtroyal.ca.

Chromebooks and Android Devices (Tablets and Smartphones)

 For Chromebooks and Android devices, to connect to the ResNET network use the following configuration.

• Select ResNET
• EAP method: PEAP
• Phase 2 Authentication: MSCHAPv2
• CA Certificate: Use System Certificate or Default
• Domain: mtroyal.ca
• Enter your MyMRU credentials to login (username and password)

If you have any questions or require assistance please contact ResNET Support at resnet@mtroyal.ca

To connect a game console to ResNET you will need an Ethernet connection to the network port in your unit. Wired ports are availabe in either your bedroom or the living room of your suite/townhouse. Note: West Residence has two ports in the bedrooms, however, only one port is active. 

If you would like to connect more than one device to your network port, we recommend purchasing a mini network switch. 

Game consoles cannot connect to the wireless ResNET network due to the security settings - game consoles are not capable of the required username and password authentication.

Note about Nintendo Devices: The Nintendo consoles do not have a network port. A LAN adapter must be purchased in order to connect it to a wired Ethernet port.

Wireless Printers

Due to our security settings, wireless printers are not able to connect to ResNET.

Use a printer cable to connect instead - free USB (Type A to Type B) printer cables can be picked up at the Residence Services Front Desk.

If you do have a wireless printer, please ensure that the wireless antenna is turned off as printers cause interference to our network. If you requrie assistance in disabling the Wireless antenna on your printer please email us at resnet@mtroyal.ca. 

Newer Apple TVs (Apple TV 4K 3rd Generation) are able to use your ResNET credentials from your iPhone. Ensure both your Apple TV and iPhone are up to date with the latest version.

To connect an older Apple TV (Gen 2, Gen 3, HD or 4K Gen 1 or 2) to ResNET, please email resnet@mtroyal.ca with the MAC address of your Apple TV. Please note, AirPlay will not work on this connection and your Apple devices will not be able to connect to your Apple TV.

To identify the type of Apple TV you have, please see this Apple Support article. 

Chromecast with Google TV will work with ResNET. The Chromecast physical remote must be used. To have your Chromecast with Google TV set up please send an email to resnet@mtroyal.ca with the MAC (WiFi) Address of your device.

Chromecast without Google TV (i.e. the original Chromecast) that uses another device to stream will not work with our network. Chromecast requires that two devices be able to communicate with each other in order to work. Due to security, we do not allow devices to communicate with each other as we do not wish for someone else to be able to access your device.

To have your Smart TV connected to ResNET, please email resnet@mtroyal.ca with the MAC (WiFi)  address of your device. This information can usually be found in the Network Settings of your TV. 

Please note that due to ResNET security settings, you will need to use the physical remote that came with your TV to control your device. Other devices will not be able to connect to your Smart TV.

Wired Devices (Smart TVs, Roku, Nexus Player, etc.)

You can connect these devices using an Ethernet cable to the wired port in your bedroom or living room. If you need to connect multiple devices, consider using a mini network switch.

Apple HomePod

HomePods can connect to ResNET using your MyMRU login credentials. For setup help, check out Apple's Support article.

Roku or Amazon Fire Stick

These devices can work with ResNET WiFi only if they come with a physical remote. If your device relies on a smartphone for control, it won’t be compatible. To get connected email resnet@mtroyal.ca with your device’s WiFi (MAC) address.

Nexus Player

Nexus Players can connect directly to ResNET WiFi using your MyMRU credentials.

Amazon Echo or Google Smart Speaker

These smart speakers can connect to the internet via ResNET, but cannot stream from your phone due to network security restrictions. To connect email resnet@mtroyal.ca with your device’s WiFi (MAC) address.

Other Smart Home Devices

If you have a different device not listed here, reach out to resnet@mtroyal.ca. Keep in mind devices that require communication with other devices on the network (like casting or streaming from your phone) won’t work due to security restrictions.

Important Notes

• Wireless printers are not supported. Use a USB cable instead (available for free at the Residence Services Front Desk).
• Wireless routers are not allowed as they interfere with the network.
• Game consoles must be connected via Ethernet. Wireless connection is not supported.

As per the ResNET Accessible Use Policy, the creation of wireless networks (WLANs) is strictly prohibited. Setting up your own network would cause interference to ResNET's wireless network and a slower connection for everyone.

However, wireless routers may be used with the wireless antenna disabled.