Below are the most Frequently Asked Questions about the Choose A Room event. If your question is not covered below, please contact the Residence Services Front Desk at residence@mtroyal.ca.
No, once you have completed your room selection you cannot go back to make changes. If this is a serious concern, you may email the Residence Services Front Desk and we will look into other options that are available.
This is likely because you selected a Themed Community in your application. If you have chosen one of our 4 Themed Communities (Aviation, Nursing, PAW, or the Quiet Community) you will only be able to see the units available in those communities. To have this removed from your profile, please contact the Residence Services Front Desk.
This is likely because you are in a verified Roommate Group. Once your group is verified, only the group leader can make a room selection on the behalf of all roommates in that group.
This is because our 1 bedroom units are reserved for students with accommodation needs. These units will not be available for selection in the Choose A Room event. If you wish to be placed in a 1 bedroom for the upcoming Academic Year, please contact our Front Desk to be added to the waitlist.
There are 2 possible reasons for this:
- Your unit has already been chosen by another student, or
- Your unit has not been made available for the Choose A Room event. The reasons for this may be;
- Due to capacity limitations, some rooms previously used as Student Rooms, may now be used for other purposes, or
- The room has scheduled maintenance that may prevent it from being placed as an available room