Returning applicants participating in early access are given staggered room-selection times based on the date their Residence application fee was received. You will not be able to begin room selection until your assigned access time.

Please check the email from Residence Services for your room-selection date and time.

This may be because you selected a Themed Community in your Residence application. If you selected one of our four Themed Communities — Aviation, Nursing, Cougars or Quiet — you will only see rooms available within that community. If you would like to remove your Themed Community preference, please contact Residence Services.

If you did not select a Themed Community and believe you should be seeing more rooms, please contact Residence Services at residence@mtroyal.ca.

This is likely because you are part of a verified Roommate Group. Once your group is verified, only the group leader can select a room on behalf of everyone in the group.

There are two possible reasons:

1. Your current unit has already been selected by another applicant.
2. Your current unit has not been made available during Choose-A-Room.

A room may be unavailable because:

• it is being used for another purpose due to Residence capacity requirements; or
• scheduled maintenance prevents it from being offered.

During the returning-applicant early-access period, you can only create a Roommate Group with other applicants who are also included in the early-access group.

If your preferred roommate is not included in that group, you can either continue through early access without them or wait until Choose-A-Room opens to all eligible applicants.