Our Grounds

Our Grounds

Charelton Pond






Snow and Ice Control

What is Mount Royal University's snow removal and ice control program?


 Snow and Ice Management: 2021/2022

Reducing snow and ice hazards on campus is a top priority for the Grounds department. All winter our staff work hard to keep the sidewalks, roadways, handicap access and main entrances and parking lots clear of snow and ice.

During or after a heavy snowfall, it may take our team hours or days to clear the snow and ice from the entire campus. We appreciate your patience and understanding. 

What is the order of priority for snow removal?

Our priorities in order of importance: These numbers are based on 10 cm snowfall, more snow requires additional time.


  • Day 1 (Monday to Friday)
      • Handicap access: making sure parking stalls, ramps and entrances closes to stalls are accessible
      • Roadways 
      • Sidewalks
      • Main entrances and secondary entrances
        • ED Building, EC building, EA building, EB building, EL building, East Gate, West Gate, Recreation, Wyckham House, Day Care, etc.
      • East and West Residence steps (front doors only)
      • Courtside interior
  • Day 2 (Monday to Friday)
    • Parkade 5th level plowing and removal
    • tidy up


  • Weekends 
    • Handicap access
    • Roadways
    • Sidewalks
    • Major entrances


  • Our goal is to get the snow removed to concrete as efficiently as possible.
  • Roads and walkways are to be cleared within 24 hours after a snowfall (in accordance with city bylaws).
  • Parking lots are to be cleared within 48 hours after a snowfall (in accordance with city bylaws).  
  • If it snows after 1:30 pm we will begin snow clearing tasks the following morning.
  • If snow continues throughout the day, snow removal procedures will commence back to Day 1 priorities on the next day.

What do I do if I see an area on campus that requires attention?

If you see an area on campus that requires attention, please report it to Facilities Management by calling the Customer Care Centre at 403.440.6417. Representatives are available 24/7.

How can I prevent slip, trips and falls?

Follow these tips to make sure you're staying safe when walking around in snowy and icy conditions:

Walk like a PENGUIN

Walk slowly and carefully. Wear boots or other slip-resistant footwear.

Choose snow-free pathways.

Use special care when getting in and out of vehicles. Use the vehicle for support if you need to do so.

Watch for slippery floors when you enter any building or home.

Try to avoid carrying items, or walking with your hands in your pockets; this can reduce your ability to catch yourself if you lose your balance. Instead, carry a backpack if you have one.

Watch out for black ice.

Tap your foot on potentially slick areas to see if the areas are slippery.

Walk as flat-footed as possible in very icy areas.

Avoid uneven surfaces if possible. Avoid steps or curbs with ice on them.

Report any untreated areas to Facilities Management. Help us keep you safe!

What do I do if I slip and fall?

Report the incident to Security Services at 403.440.5900. In the case of an emergency, call 911.

*Employees - please notify your manager and file an incident report in Intelex. Visit mru.ca/ehs for more details.