Employee Guidebook

Employee Guidebook



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Mount Royal University: an exceptional undergraduate educational experience.



Since 1910, Mount Royal has built a reputation on a strong, liberal education foundation with an undergraduate focus. More than a century later, we remain responsive to the needs of our community through our enduring commitment to this legacy.

We are a community of engaged citizens, providing personalized, experiential and outcome-based learning in an environment of inclusion, diversity and respect. Through our focus on teaching and learning informed by scholarship, we are preparing our graduates for success in their careers and lives.


An aerial shot of campus in Summer 2016


Core values

A star in a circle

Excellence in teaching

Circle with a magnifying glass inside

Integrity and transparency

An infinity symbol in a circle

Diversity and inclusiveness

Circle with a second circle inside

Mutual respect

Circle with a lightbulb inside

Pursuit and application of knowledge

Circle with a book icon inside

Academic freedom

Circle with a person icon inside




Our brand, our promise

At Mount Royal, our brand speaks to our core values. It is expressed by a brand promise, brand pillars and a brand concept.

Brand promise

At Mount Royal, students will experience a high-quality education enhanced by small class sizes, personalized learning and a single-minded dedication to premier undergraduate learning.

Brand pillars

To prove we can deliver on our promise, Mount Royal has committed to four brand pillars:

  • providing personalized learning
  • being outcome focused
  • delivering quality teaching
  • being community responsive

Brand concept

You Belong Here describes how our tight-knit and inclusive community interacts with each other, whether on campus or around the world as alumni. Faculty and staff are approachable, responsive and authentic, so whether you are visiting, studying, working at or have graduated from Mount Royal University, you belong here.


Our history


A historical image of Mount Royal College's first campus


The College...should be a place where the spirit is more important than the letter, where teacher and student co-operate in a common endeavor to learn...

- Mount Royal College Board, 1914

In 1911, Mount Royal College first opened its doors to 179 students. Since then, Mount Royal has grown into a renowned university and a beloved Calgary institution, welcoming nearly 15,000 credit students each year.

Much has changed during the past century. What has never changed is our fierce commitment to teaching excellence. We've built our reputation on providing our students a world-class undergraduate education within a small school environment.

More than a hundred years after it was written, our founders' vision for Mount Royal still rings true: we are a community drawn together in a common endeavour to learn.


Our future

Dedication to excellence in undergraduate education continues to set the path for our future. This means:

  • expanding the number and variety of degrees offered
  • increasing the size of our student population
  • continuing to transform our campus through the completion of the new Riddell Library and Learning Centre and other developments

Our goal is to build on our reputation as one of Canada's finest undergraduate universities, while maintaining and strengthening our community feel.

Our vision is ambitious, and we need your help to achieve it.


Campus publications




Campus maps and locations

How to get to and get around Mount Royal University.


Parking and transportation

Parking, taking the bus, carpooling or cycling to campus? Our Parking & Transportation office has more information on how you can get to campus.



Your OneCard is your most important piece of identification on campus. It serves as an electronic key, library, printing services and Flex Dollars account card. 


This is your online portal to everything you need to enhance your life on campus, from community news and events, to payroll and tax forms, to policies and the academic schedule.

Activate your MyMRU account with your employee identification number.

Food services on campus

Choose from a wide variety of food options to see you through your day.


Governance structure and responsibilities

Mount Royal's two governing bodies:

The Board works with University administration to advance Mount Royal's goals.

Faculties, centres and institutes

Our five faculties teach students across a range of subject areas. Our centres and institutes facilitate multi-disciplinary research, dialogue and other scholarly, artistic and academic activities.



Mount Royal University Alumni Association (MRUAA)

All Mount Royal alumni are automatic members of the MRUAA - a growing community of more than 90,000 alumni in more than 42 countries.

Students' Association of Mount Royal University (SAMRU)

SAMRU is the representative body of all Mount Royal students.



Mount Royal Faculty Association (MRFA)

All full-time, limited-term and contract faculty are members of the MRFA.


Mount Royal Staff Association (MRSA)

All full- and part-time staff are members of the MRSA, except for positions designated as exempt.


MRU Catering Services

Need delicious food and drinks for a meeting or gathering on-campus?  MRU Catering Services  will work with you to find the perfect solution for your event.


Digital Print Centre / Document Services

Our print services are provided in the Cougar Campus Store and online through MyMRU.


Event and Theatre Services

Planning an event on campus? Event and Theatre Services ensures every detail of your event is covered.


Financial Services

We are responsible for strategic financial planning, support and reporting of all financial information for the University.


Facilities Management

From design and construction through to maintenance and renovation, Facilities Management provides stewardship of all the buildings and infrastructure on campus.


Human Resources

Providing a range of services to the Mount Royal community, including training and development, recruitment, workplace health promotion, and information on policies, benefits and more.


Information Technology Services (ITS)

Technical problems?  ITS can help provide technical support, training and solutions.

Marketing and Communications

Creative professionals develop and implement strategies to support Mount Royal's institutional priorities and enhance the University's profile and reputation.

See Mount Royal's editorial style guide and brand guidelines.

Risk Management

Collaborating with the campus community, we identify and manage risks, providing insurance services to the MRU community.



Maker Studio Specialist, Kerry Harmer shows different 3D printed objects to a student.


Teaching and learning resources


Academic Development Centre (ADC)

The ADC fosters teaching excellence and innovation, as well as the effective integration of technology to support learning. Drop-in, consultation and custom-designed services are available to employees and students.


Access and Inclusion Services

We work to create an accessible, equitable and inclusive learning environment for students experiencing disabilities.



MRU community members have access to a vast collection of information resources to support their personal and professional learning, teaching and research, including books, eBooks, eJournals, data sets, newspapers and leisure reading as well as audio-visual materials. The Riddell Library and Learning Centre includes a café, spaces for special events and exhibits, casual reading areas and spectacular views in an inspiring environment.


Iniskim Centre

We offer programs and services to support Indigenous students academically and spiritually and to raise awareness across campus of Indigenous cultures. Mount Royal's goal is to indigenize teachings and practices and to honour Indigenous experiences and identities. Our Indigenous Strategic Plan was approved in August 2016 after a three-year planning and consultation process.

Cougars Campus Store

This is your one-stop shop for everything from course materials and software to transit passes, stationery and clothing.


Office of Research, Scholarship and Community Engagement (ORSCE)

Our office provides administrative and funding support to Mount Royal researchers, while fostering a research culture on campus and within the broader community.



Photo of the exterior of the Riddell Library and Learning Centre



Campus safety

Security Services responds to alarms and accidents, provides emergency first aid and responds to unusual activity on campus 24/7.

360-degree, high-resolution cameras can be found across campus, and help stations — called Code Blues — can be found in nine different outdoor locations. The new stations include cameras and two-way communication capabilities to connect you directly to Security Services.


MRU Now Emergency App

Download the app on your mobile device to receive real-time notifications about campus emergencies, report safety concerns, connect to Wellness resources, request Safe Walk, and more.


Emergency phone numbers

Security Services 24-hour emergency line: 403.440.5900

City of Calgary Emergency Services: 911 (dial 9 first if calling from a campus landline)

Security Services non-emergency:

Emergency phones are located throughout campus and connect directly to Security Services.

Working alone

Sign in online when you're working alone. If you don't check out on time, Campus Security will contact you.



Environmental Health and Safety

Preventing work-related accidents, injury and illness by promoting a progressive health and safety culture on campus.



Don't want to walk alone on campus? SAFEWalk security staff are available 24/7 to escort you to your car, bus stop, or to and from campus buildings.


What to do in an emergency

Keep a copy of what to do in an emergency in a visible place so you can review it periodically and grab it during an emergency. Be aware of our evacuation plan and how you might respond during an emergency.


Reporting workplace accidents and injuries

Learn how to report a workplace incident.


Human Resources offers a range of programs and services promoting overall health. 


Employee Wellness

Employee Wellness connects you with a variety of services, resources and programs that support five pillars of health: Physical, Mental, Occupational, Social, and Financial.

Ergonomic assessments

Environmental Health and Safety can ensure your workplace is set up for comfort and productivity with multiple resources available online.

Group benefits

Extended health care, dental care, health spending accounts, life insurance and long-term disability insurance are offered to eligible employees.

Employee and Family Assistance Program (EFAP)

With a focus on digital-first well-being support,  Inkblot Therapy provides options that align with employees’ needs, including easy-to-access counselling, and life and work services in the areas of work and career, health and nutrition, legal and financial, life transitions and more.

Register today at  inkblottherapy.com


A faculty member instructs a class


Health services on campus

Dental Choice

On the lower level of Wyckham House, Dental Choice accepts and bills direct to most insurance plans.

Medical Services

The on-campus medical clinic includes a team of physicians, psychiatrists, registered nurses and licensed practical nurses.

MRU Injury and Prevention Clinic

Need relief for sore joints and aching muscles? Treatment for a chronic injury? The MRU Injury and Prevention Clinic offers a range of therapeutic treatments covered through Mount Royal's extended-benefits plan.

Wyckham Pharmacy

We are conveniently located on campus and have a prescribing pharmacist.


Student Mental Health Services

Mental health is essential to well-being and success. Explore our wide range of services here.

Unwind with some of Calgary's finest recreation and performance facilities - right here on campus!


Cougar Athletics

Break out your Mount Royal blues! Cheer for your Cougars as they compete against premier teams across the country in basketball, hockey, soccer and volleyball. Admission to games is free for all Mount Royal employees with their campus cards.


The Cougars Women's Hockey Team playing during during Crowchild Classic 2019


The Conservatory

Learn an instrument, play in an orchestra or sing with a choir! The Conservatory offers music and speech arts programs for students of all ages. As the largest institution of its kind in Canada, the Conservatory is unparalleled in the breadth and scope of its programming. Whether you're a complete beginner or an expert, there's a place for you at the Conservatory.



A photo of the outside of the Taylor Centre for the Performing Arts

Taylor Centre for the Performing Arts

Artists, speakers and ensembles from around the globe take the stage in our industry-leading venues - including the gorgeous Bella Concert Hall.




Gain energy, clear your mind, interact with coworkers and have fun in Mount Royal's outstanding Recreation Centre. Access is free for members of the MRSA, the MRFA and the management/exempt group and is offered at a reduced rate to other employees and to family members living in the same household.


Make a difference! Enrich your Mount Royal experience and share your unique passions, expertise and interests with others on campus.


Check out campus events

There's always something happening at Mount Royal!


Photo of the TransCanada Amphitheatre filled with students during New Student Orientation 2019


Give to Mount Royal

Empower students to achieve more than they had dreamed possible. Consider a one-time gift or donate through payroll deduction.


Volunteer at Mount Royal

Community engagement is a great way to meet students and employees from across campus while building new skills. From welcoming new students at Orientation to celebrating achievements at Convocation, there are countless ways to get involved.  Watch the campus newsletter, Our Community, for volunteer opportunities throughout the year.

Join a committee! The MRFA and MRSA welcome employees dedicated to improving the Mount Royal experience for faculty, staff and students. To find out how you can get involved, talk to your supervisor or your association.


All members of the MRFA, MRSA and management/exempt groups are eligible for the following perks, unless otherwise noted.


  Complimentary recreation access

Enjoy the salt water pool, fitness centre, squash courts, gymnasiums, indoor track, climbing centre and other amazing recreation services.


A recreation member prepares to climb the Mount Royal Recreation climbing wall


Child Care Centre

Looking for quality child care? The Child Care Centre offers on-campus, play-based child care and preschool programs for children aged 19 months to five years. Space is limited.


Leaves and sabbaticals

Full-time faculty and employees may qualify for a leave or sabbatical. Check your collective agreement or policies for details about opportunities and eligibility.


Professional development

Continuing Education complimentary courses

Enroll in designated credit-free courses, workshops or seminars offered by the Faculty of Continuing Education and Extension free of charge when space is available.

Scholarships and bursaries


An employee's spouse or dependent taking credit courses at Mount Royal may qualify for a scholarship or bursary if they meet the criteria of the award for which they are applying.

Tuition reimbursement

This is available for courses taken at any accredited educational institution when funds are available, approval is given and you complete the course successfully.

Review professional development opportunities on MyMRU's  Employee Training tab. Check your collective agreement and policies for details and eligibility requirements.


Software and hardware discounts

Educational pricing

Buy select software and hardware at reduced prices through Information Technology Services (ITS). See MyMRU for details.


Home and automobile insurance discounts

Educational pricing

Mount Royal University employees enjoy the benefits of preferred rates.


Know the policies that protect the freedoms and rights of faculty, staff and students and ensure a safe, inclusive and equitable working environment.


Freedom of Information and Protection of Privacy (FOIP)

Understand how FOIP legislation may affect you in your role at Mount Royal.



This is an alternative, anonymous reporting tool available 24/7 online or by phone, providing access to an independent third party and ensuring your anonymity if reporting concerns about sensitive workplace issues.